Inner Wolf Bewertungen 

497
•
TrustScore 1.5 von 5

1.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

PLEASE SEE UPDATE BELOW. Placed order 6 days ago. Heard nothing. Rang 16 times. Left voicemails. Have now emailed to ask for cancellation and refund. Let’s see what happens…(will report back)... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Appalling communication. Placed an order just shy of a month ago, took money but was never dispatched. Needed the order asap and left plenty of time, ordering it two weeks before it was required, thi... Mehr ansehen

Bewertet mit 1 von 5 Sternen

DONT USE ordered product over a month ago numerous phone calls, no one ever answers left my name, number and asked for a call back still waiting…. Sent emails no reply have taken my money and received... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Order two leads for my young dog. Received confirmation of my order but after that nothing. Tried calling, emailing two different addresses and nothing! I wished I had read these posts before as custo... Mehr ansehen

Unternehmensdetails

  1. Zoohandlung

Vom Unternehmen geschrieben

We understand that these reviews do not create a good impression of our service but it is not a true reflection of our overall service. Sending out over 600 orders a month this accounts for less than 1% of our total orders despatched in good time and without issue.. However, we are working to avoid these issues in the future. Being a small business, also running a shop alongside the website, we cannot always answer every phone call and email and some are missed but never intentionally. Many customers go away quietly happy and to not feel the need to jump on and leave reviews. Thank you for reading.


Kontaktinformationen

1.4

Ungenügend

TrustScore 1.5 von 5

497 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1.4

Alle Bewertungen

(497)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

They are a bunch of fraudsters

They are a bunch of fraudsters. I bought a crate from them, which was the wrong size so I sent it back. Still awaiting a refund from them of £215.00.... Looks like I wont get one now....

1. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Officially in liquidation - still trading until 17.18 today, now not…what worked for me….

Like many since end May, ordered, no goods! Multiple failed contact attempts. Officially in liquidation, creditors contacted, but still selling on line (a Civil Offence while in liquidation) until this evening. No longer listed as Maelson distributor. challenged Quantuma this afternoon - website is now down.

Keep any evidence of online selling May/June/July - left in your basket, we’ve not heard from you in a while…..

Email customer services - get the auto response. Telephone, note the voicemail message keep records.

You’ll need them as evidence to: detail on Citizens. advice Website:

Ask your bank for chargeback - Debit Card
Contact your credit card company ask for the equivalent - if you’ve had chargeback notify the liquidators you’re not a creditor non responses might disadvantage others out of pocket.

Report them Inner Wolf K9Wild ( registered for both online and premises based retail to Leicestershire Trading Services & Action Fraud - include and keep any emails and evidence of trading.

I put the same Maelson crate in the basket last week, got two email reminders, unsubscribed still got a we haven’t heard from you in a while 2/7. This is the same Maelson Crate ordered 18/5, verbally promised w/c 10/7 which never materialised - still taking money for the same item with a promised 10 day turnaround……shocking, have copied emails to Action Fraud ….and pointed out in response email to Quantuma.
Trading while in liquidation is a civil offence…informed Quantuma will send all emails to The Insolvency Service (effectively the regulator) - this has gone on at for weeks and is a lot of money, and the Director says on here they have 600 online orders a month - some people may still be waiting in complete trust, and some of those orders are a lot of money…

Citizens Advice absolutely best source of advice re getting money back, especially if you don’t get chargeback….good luck - we do have rights, the more noise everyone makes the better.

2. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not a scam but they have apparently…

Not a scam but they have apparently gone bust but with no indication of such on their website so happily let me place an order which was £640 that I will struggle to get back and likely won’t. WTH, I’m veeeeery upset 😞. Please do not use their website!

27. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Zero stars.

Zero stars.

Spent £355.00 on a dog trailer, delivery should have been within 3 days! Chased with a query and got told within ten days. My gut said do a chargeback and I should have.

Today I received the liquidation notice and can’t figure out if they’re just a bunch of scamming mother lovers or if this was a legit business gone bad.

Will be keeping an eye out to see if the directors setup again so I can send a bailiff to collect what’s owed.

27. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Liquidation without informing us and no refunds received

Company has gone into Liquidation but the website is still running as normal. I ordered a £200 large dog crate over a month ago. I chased after 10 days and they said they were waiting for it to come from Germany. I was going to have it the week after - or did I want a refund. I said I'd be happy to wait a week. Now it still hasn't arrived and now I received an automated email they have gone into liquidation. No refund??? The website should be taken down immediately so nobody can order with them.

27. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered a soft dog crate which was…

Ordered a soft dog crate which was subjected to a 10 working day delivery time. After this time delay I emailed Inner Wolf asking if they notified when delivery will be made and I received the following "It is with regret to inform you that we've had make the difficult desicion to close Inner Wolf with immediate affect.

After 10 working days had passed I asked Inner Wolf would they contact to inform me of predicted despatch date. The order was placed on 6th June and monies taken for the order in excess of £100. In reply I received the following via email auto response:-
It is with regret to inform you that we've had make the difficult desicion to close Inner Wolf with immediate affect.

Any enquiries please contact the liquidator, Quantuma Advisory Limited.
I notified my bank re chargeback to credit card. I notice that online the company appears to be trading.

6. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If I could choose zero I would

If I could choose zero I would! Don’t bother ordering from this company. No contact whatsoever despite leaving a dozen voicemail messages at least and emails. Ordered boots and not received weeks later. Have now taken up with my credit card company

24. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Possible scam site. no response from Inner Wolf

I have made too many attempts now to get a response from Inner Wolf after reporting a purchase that has not been received. I have left phone messages and emails but no one has ever bothered to return any communication and/or refund me for the missing acme dog whistle. I have now come to the conclusion that this must be a scam site.

13. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

MegaWow

Wow. So all along we all knew that something was seriously wrong with this company which has taken our money and not delivered goods, and now I see they have gone in to liquidation apparently. Makes me wonder how they have the nerve to have that column on the right of the page saying that although the reviews look bad they’re alright really. Yeah right. Lots of fuming customers. Hope that we all get our money back somehow.

21. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

What a let down

Put an order in on 2nd June, heard nothing from them. Tried calling and sending emails but nothing except today I have received an email stating they have gone into liquidation.

20. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Gone bust dont order

Ordered some stuff through them and came fine, went to do a second order two weeks ago and have not received anything. emailed them, today and was sent an instant automatic reply saying they've ceased business. No communication on this or sign that I will get my money back

9. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not order online you won’t get your order

Order two leads for my young dog. Received confirmation of my order but after that nothing. Tried calling, emailing two different addresses and nothing! I wished I had read these posts before as customer service is appalling. so many people have had their money taken and nothing to show for it. Will be reporting to any relevant bodies and hoping my bank will reimburse. This company needs to stop trading.

7. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Liquidation

It's gone into liquidation you get an auto response when you email him I've contacted action fraud. Feel free to do the same.

19. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I would also give zero stars as all the…

I would also give zero stars as all the reviews below I have not received my order and it’s been over 2 weeks now. You don’t get a response from emailing or phoning them either. I am furious. Can anyone advise me what to do next please .

4. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT USE YOU WILL NOT RECEIVE YOUR ORDER

I am only leaving a 1 star review as I am unable to leave 0 stars, NEVER EVER give this company your money. I ordered an item online on 18th May, never received a dispatch date or estimated delivery date, check my order status and it just says processing with no further updates since 21st May!!!!!!!!!! Tried to call the shop several times no one EVER answers and no one responds to voicemails I have also sent several emails, the last one threatening to launch a fraudulent claim with my bank if I don't receive a response, that still didn't prompt a response or delivery of my item so I have now raised a fraudulent claim with my bank and they are investigating this. Absolutely disgraceful service and they do not deserve anyone's money.

18. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If I could give zero stars I would

If I could give zero stars I would. Ordered an expensive product and 1-3 days despatch plastered all over their website. Two weeks passed, nothing so I emailed and they said for this product allow 10 working days. Despite numerous further emails and leaving a phone message, not heard a thing. I have now emailed to cancel my order but judging from the other reviews I shall end up suing them for the money back via HMCTS.

12. Juni 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr