I called 5 minutes before next day delivery closed and one of your staff, I believe the persons name was Leanne, assisted with making sure the order went through as soon as I completed it. Thank You
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Rebecca Powel was a great help and not only on this occasion. really good customer service and putting the extra work to get me HV test equipment 'like now' basis. Test & Monitoring service a big t... Mehr ansehen
Unternehmen hat geantwortet
Alisha at the sales end made things easy for us when we had tight project timelines, setting up an account was done in hours not days or weeks and equipment is in top condition, with all of the r... Mehr ansehen
Unternehmen hat geantwortet
Great and easy service. We needed a fluke data logger to prove the voltage was exceeding 253V to the DNO and this worked perfectly. Customer service was quick to answer each time and the courier... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Ausrüstungsverleih
- Bautechnikvermietung
- Elektronik-Verleih
- Labor
- Maschinen- und Anlagenvermietung
- Werkzeuggeschäft
Vom Unternehmen geschrieben
A complete Test Equipment, Instrumentation & Environmental Monitoring Service across the UK & beyond. A wide range of test equipment from brands such as Omicron, Fluke, Megger, Casella, b2 and more - why buy when you can hire? Hire Online Today with Next Day Delivery!
Kontaktinformationen
2, ellerbeck way, Stokesley Business Park, TS9 5JZ, Stokesley, Vereinigtes Königreich
- 01642 718900
- marketing@inlec.com
- www.inlec.com
4.9
Hervorragend
650 Bewertungen
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Antwort von Sunbelt Rentals Test & Monitoring
Hi there,
Thankyou for your review and feedback, we will pass your comments on to the team!
Do Not Use
I have just lost a job worth 10k because the equipment did not arrive on time. The customer has now found someone else. I was relying on the equipment to arrive last Friday as I paid £44 for “guaranteed” next day delivery.’ The excuse Sunbelt used is the driver had a broken handle and couldn’t drive the van that day. They didn’t ring to inform me and I would not of found out unless I rang them at 16:45 to find out. I had to pay a member of staff to wait on site all day waiting for the delivery, which has cost me more money. All they could say is that they apologise and sorry for the inconvenience. Pathetic. Don’t use this company they will let you down, apologise but let’s be honest couldn’t care less what effect it has on the customer. I have now lost a lot of money because of this company. They are trying to blame the haulage company but they decided to use their services so the fault lies with Sunbelt. Stay well clear and use HSS or A-Plant
3. Februar 2023
Antwort von Sunbelt Rentals Test & Monitoring
Hi Gary,
Firstly, thank you for leaving us your review and feedback.
We are sincerely sorry that you didn’t receive the item you hired on the day specified. We can only apologise for the inconvenience this has caused you and we will issue you a full refund immediately.
Due to an issue with an external national courier’s vehicle we were unable to deliver your item on the day that was specified. Our team did chase the external courier when we were made aware that there might be an issue. Unfortunately, due to the nature of the issue itself, it became impossible to deliver within the time frame requested as all deliveries were delayed by three hours.
As soon as this became apparent, we tried to organise a Saturday delivery or timed delivery service for Monday but appreciate that in this case that was not suitable, or any consolation given the nature of your work.
We deeply appreciate how important getting your equipment on time is, and again we regret that this situation couldn’t be rectified for that to happen successfully.
We will be in touch to arrange a refund immediately. Thank you for highlighting this issue we take your feedback very seriously.
Thank You
fast turn round accurate service, every time.
Sunbelt respond to our fast turn round test equipment requirements accurately every time.
highly recommended.
3. Februar 2023
Antwort von Sunbelt Rentals Test & Monitoring
Hi Jeremy,
Really pleased to hear that - thankyou for using sunbelt rentals test and monitoring, and hope to see you again!
Thanks
Ordering was easy and efficient so my…
Ordering was easy and efficient so my recent experience has been good. Now we await delivery and final return and off hire. Seems to me that this review was ask for way too early. We shall wait and see how the rest of the ordering/delivery process goes.
27. Januar 2023
Antwort von Sunbelt Rentals Test & Monitoring
Hi John,
Thank You! it is great to hear that you found our ordering process straightforward, and you found delivery and off-hiring to be as easy. Thankyou for your review!
Antwort von Sunbelt Rentals Test & Monitoring
Hi Kevin,
That is great, thankyou for leaving us your review and pleased to hear you found our team to be knowledgeable - will pass your comments on, thankyou!
Efficient company who offer a valuable service
The delivery of the test equipment and the hiring process was very efficient. Communication was excellent. The only reason why we did not give 5 stars was because a neck harness was missing from one of the testers and their equipment return instructions need to be updated. However, we would definitely recommend Sunbelt Rentals as they offer a valuable service for those who do not wish to purchase expensive capital equipment. Thank you.
12. Januar 2023
Very helpful team from start to finish
Team were very helpful before the hire, giving advice on the equipment options. The equipment itself worked perfectly. Delivery and off-hiring was made very easy.
19. Dezember 2022
Antwort von Sunbelt Rentals Test & Monitoring
Hi Chris, really appreciate your feedback! happy to hear we were able to help you select the right equipment for the job - will pass your comments on to our hire team, thankyou!
Really good friendly customer service…
Really good friendly customer service and was delivered on time as promised
7. Dezember 2022
Antwort von Sunbelt Rentals Test & Monitoring
Hi Barry, thankyou for your review!
Really pleased to hear that and will pass your comments on to our hire team!
The item didn’t turn up
The item didn’t turn up. I’m significantly out of pocket and inconvenienced. Very unhappy.
6. Dezember 2022
Antwort von Sunbelt Rentals Test & Monitoring
Hi Richard,
Sorry to hear that there was an issue with your order yesterday. We have since investigated and can see it was due to a failed delivery attempt by an external courier.
We were pleased to speak with you this morning and happy to hear that you were able to pick up your hire item from your local courier depot.
Thanks for getting in touch and hope to see you again, thankyou.
Helpful and knowledgeable staff
Helpful and knowledgeable staff. It also helps enormously it's on our accounting system.
5. Dezember 2022
Antwort von Sunbelt Rentals Test & Monitoring
Hi Adrian, pleased to hear that and will pass your message on to our hire team! Thankyou for taking the time to leave us your review!
Excellent Service,Michele in off hire…
Excellent Service,Michele in off hire was extremely helpful what a lovely lady 👍
1. Dezember 2022
Antwort von Sunbelt Rentals Test & Monitoring
Hi Simon - thankyou for your feedback, I'll make sure to pass your message on to Michelle! Thanks for getting in touch and hope to see you again! thanks
Fantastic service
Great staff. Friendly and helpful. Fantastic knowledge and super fast service.
29. November 2022
Antwort von Sunbelt Rentals Test & Monitoring
Hi Jo, thankyou! Great to hear that and will pass on your comments to our team! Thanks for leaving us your review!
Excellent service as always
24. November 2022
Antwort von Sunbelt Rentals Test & Monitoring
Hi Steve,
Thankyou for your review, pleased to hear that and hope to see you again Thanks for taking the time to leave us your feedback!
Antwort von Sunbelt Rentals Test & Monitoring
Hi Shaun, really pleased to hear that - thankyou you for your review and for hiring with us! Hope to see you again, thanks!
very efficient delivery and pick-up
The equipment is always spot-on. Very easy delivery and return system.
8. November 2022
Antwort von Sunbelt Rentals Test & Monitoring
Hi Stephen, thankyou for leaving us your feedback - hope to see you again! really appreciate your review!
Always helpful and speedy service
30. Oktober 2022
Antwort von Sunbelt Rentals Test & Monitoring
Hi Lee,
Thankyou for your review! Hope to see you again, thank you!
Excellent service from start to finish.
29. September 2022
Antwort von Sunbelt Rentals Test & Monitoring
Hi Keley,
That is great to hear, thankyou for taking the time to leave us your review - thanks!
Finding the right centre
Good delivery next day just had a bit of a problem getting the right centre for said equipment
6. Oktober 2022
Antwort von Sunbelt Rentals Test & Monitoring
Hi Derek, Thanks for your review - and thankyou for your feedback, we will take that into account and see if there is any ways in which we can help make that easier in the future! Thankyou
Antwort von Sunbelt Rentals Test & Monitoring
Hi James, thanks for your review! Glad your test equipment arrived quickly and you found the process easy. Great to hear! Thanks for your feedback!
Speed gun delivered on time
7. September 2022
Antwort von Sunbelt Rentals Test & Monitoring
Hi Tim, thankyou for your review - Pleased to hear that the Bushnell Speed Gun arrived when you needed it! Thanks for hiring with us!
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