Washing is excellent but drying is very very poor. The car always comes out partially wet. The car owners need to keep some microfibre clothes in their car in order to wipe dry the car manually soon a... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnCardiff Road, CF63 2QW Barry, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The staff were courteous and took care not to put the pressure lance into wheels, as I've had with other car washes. The car came out looking pristine
Unternehmen hat geantwortet
I drove up to the car wash and seeing they had the ability of now being able to scan a QR code to select and pay for your wash I thought I’d give it a try. I expected to have to do lots of regist... Mehr ansehen
Unternehmen hat geantwortet
I often use this carwash as its local to me. Workers are polite and efficiant. The carwash is good but not perfect.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Kontaktinformationen
Cardiff Road, CF63 2QW, Barry, Vereinigtes Königreich
3.9
Gut
29 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von IMO Car Wash - Barry
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Antwort von IMO Car Wash - Barry
Samantha Giles,
We appreciate you sharing your experience with us! We're so happy to hear that you consistently receive excellent customer service.
IMO Car Wash
Antwort von IMO Car Wash - Barry
Helen Hicks,
We appreciate you sharing! We are so happy to hear that you find our people lovely. Thank you for your positive feedback.
IMO Car Wash
Antwort von IMO Car Wash - Barry
Nigel,
We appreciate your feedback and regret that the rain guard wash did not meet expectations. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Rude staff
Arrived at 8 for opening, staff member said it would be a 10 min wait, I was happy to wait. After 15 mins and watching him put the kettle on for a cup of tea he told me with no apology that the car wash was broken. By this point another car had parked behind me in the que, after some stern words he suddenly got it working again. I purchased a pack of 3 car washes, after I have finished these I’ll never use a IMO car wash again poor poor customer service.
25. März 2026
Antwort von IMO Car Wash - Barry
customer,
We appreciate you bringing this to our attention. We're sorry your visit didn't meet expectations due to the delay and initial issue with the car wash. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Antwort von IMO Car Wash - Barry
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
There was dirt left on both side doors…
There was dirt left on both side doors and sills
21. März 2026
Antwort von IMO Car Wash - Barry
mark nethercott,
We regret the dirt left. We'll address this to ensure a better cleaning process. Thanks for your feedback.
IMO Car Wash
Antwort von IMO Car Wash - Barry
Nigel,
We appreciate you letting us know that pre-booking made things easier and faster for you. We are glad you had a positive experience!
IMO Car Wash
Antwort von IMO Car Wash - Barry
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Antwort von IMO Car Wash - Barry
Lyn Howell,
We're happy to hear that you found our staff friendly and efficient and were able to prepay. Thank you for your positive feedback!
IMO Car Wash
It was easy to book online
It was easy to book online, good choice of washes, value for money, staff helpful
28. Februar 2026
Antwort von IMO Car Wash - Barry
customer,
We're happy to hear booking online was easy, and that you found a good choice of washes and helpful staff. We appreciate your feedback on value for money!
IMO Car Wash
Paid for the £15 wash when I got home…
Paid for the £15 wash when I got home there was still dirt and Birds mess on my car and my wheels were still dirty, which I would kind of expect if it was the cheapest wash option. I went back there to explain that my car is still dirty and could they wash it again I even showed them that I paid by showing them on my online banking statement they said they would not wash again and made myself and 6 other customers reverse back on to the Main road which in my opinion isn’t the right way to deal with these situation’s, will I use this car wash again most definitely not and this is a shame as there is competition directly across the road from the Barry town Branch
24. Februar 2026
Antwort von IMO Car Wash - Barry
Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk
The staff were courteous and took care…
The staff were courteous and took care not to put the pressure lance into wheels, as I've had with other car washes. The car came out looking pristine
14. Februar 2026
Antwort von IMO Car Wash - Barry
Maesyguy,
We appreciate you sharing your experience! We're so happy to hear that our staff were courteous and careful, and that your car came out looking pristine.
IMO Car Wash
Antwort von IMO Car Wash - Barry
Kym,
Thank you very much for the feedback it is greatly appreciated.
IMO Car Wash
I often use this carwash as its local…
I often use this carwash as its local to me. Workers are polite and efficiant. The carwash is good but not perfect.
11. Januar 2026
Antwort von IMO Car Wash - Barry
Helen Hartery,
We appreciate you taking the time to share your thoughts. We're glad to hear that our team is polite and efficient. We value your feedback on the carwash quality.
IMO Car Wash
Antwort von IMO Car Wash - Barry
We appreciate your kind words – thanks for your support!
Good and efficient
1. Januar 2026
Antwort von IMO Car Wash - Barry
Thank you for your great feedback. We’re very pleased that our service met your expectations.
Car drying cloths are still broken…
Car drying cloths are still broken after several months- still charging full price even though machine is defective
24. Dezember 2025
Antwort von IMO Car Wash - Barry
Please can you get in touch with us directly on the following email so we can gather more details?
Customer-Services@imo-carwash.co.uk
Many thanks
IMO Car Wash
Generally A Good Car Wash but Not All Working
The staff at the IMO are always polite.
What I don’t like is that for the last 2/3 months the rotating hanging towels at the exit of the car wash have not been working and there is no notice on the way in to advise you that this is the case, and they are still charging full price. This is not right as far as I’m concerned and something needs to be done.
Lastly when they close for maintenance the closed sign cannot be seen from the road in either direction and you only find out once you’ve turned in. This also needs to be addressed.
20. Dezember 2025
Antwort von IMO Car Wash - Barry
GlynM,
We appreciate your feedback and are glad you find our staff polite. We're sorry the car wash exit towels have been malfunctioning without notice, while the full price is still charged. We'll address this issue.
IMO Car Wash
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.