iMend Ltd Bewertungen 9’392

TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My mac laptop suddenly became extremely unwell and as a freelance designer my laptop is my world, so I was in dire trouble. iMend had fixed my iPhone previously so I hoped they could help me with my... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a new battery fitted in my iPad. It was a Competitive price, local to me & completed within the time given. Great service

Bewertet mit 5 von 5 Sternen

Imend is a professional and friendly service. Hazel and Paul provide expertise and helpfulness in equal measure, sensitive to the wishes of the clientele. It serves its community, which, from what I u... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really helpful and knowledgeable staff in both stores. Used Billingshurst for a data transfer this year and Upper Beeding for replacement iPhone battery today, which was in stock. Will definitely visi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Telefonreparaturdienst
  2. Mobiltelefongeschäft
  3. Computer- und Zubehörgeschäft
  4. Computerreparaturdienst
  5. Computergeschäft
  6. Computersupport und -dienste

Vom Unternehmen geschrieben

iMend Ltd was founded in 2012 to provide a specialist repair service for the iPhone, iPad, iPod and Mac range of devices to the people of Sussex. We’ve since expanded our range of repairs to include PC, Laptop and android devices, all under one roof! We still pride ourselves on a foundation of solid customer service with a free 12 month warranty on our repairs. We keep a comprehensive stock of high quality repair components to ensure we repair your device as fast as possible. Whether it’s a cracked screen, slow computer, charging problems or your iPhone has gone for a swim, we can help. We also stock refurbished devices and most of your common tech consumables for the home and office; printer ink, chargers, cables, USB sticks and much more! Visit www.imendltd.co.uk for more information


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

9392 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 3 von 5 Sternen

Took ages but got there in the end.

I sent my iPhone off for liquid damage and was told it is a fast service. After a week I sent an email asking for an update and was made aware it needed a new screen. I agreed to this and they did have the policy that if they couldn’t sort the screen I wouldn’t be charged which was good. It was however from this point it went down hill. They had my phone for a further 3 weeks and communication was none existent unless I called them. Each time I called I was told it’s nearly ready and kept getting fobbed off with how bad the water damage was. It was finally ready and they sent it back next day with UPS. To be fair it works fine now but it honestly took over a month all in all!

3. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

amazing from start to finish

amazing from start to finish, extremely good communication, and very fast delivery and excellent service and excellently priced too, thank you so much

1. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Prompt and effective repair of screen

Prompt and effective repair of my phone screen via post-in service. Only 4 stars because I received an email requesting my passcode, which I do not believe was made clear to be a requirement whilst agreeing to the service, and was unnecessary for a screen repair. However they were very accommodating to perform the repair without the passcode for a shorter warranty, which I think was fair.

24. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service, good price for the quality of the repair/ product, really quick repair and super nice guy

22. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Sounds good but unable to deliver

Looks good but no local engineers and I didn't want to send it away. I was particularly keen to use the option to have it fixed at home. I would be happy to take it into a repair hub but that wasn't an option

19. September 2019
Bewertung ohne vorherige Einladung
iMend Ltd-Logo

Antwort von iMend Ltd

Hi Debbie,

Apologies for this inconvenience.
We totally understand your frustrations.
Please know that we are also disappointed
that we are unable to help you on this.

However, for some devices, due to the specialist nature of the repair it can only be done via our postal service. Some repairs need special machines which is only available at the Repair Centre.

If in any case you still need our help, feel free to contact us.


Again, sorry for the trouble.

Kindest Regards,

Michelle
0333 014 4262
hello@imend.com

Bewertet mit 5 von 5 Sternen

Excellent service ⭐️⭐️⭐️ HIGHLY…

Excellent service ⭐️⭐️⭐️ HIGHLY RECOMMENDED ⭐️⭐️⭐️

18. September 2019
Bewertung ohne vorherige Einladung
iMend Ltd-Logo

Antwort von iMend Ltd

Good Day Clive,


Many thanks for this positive feedback.
And for the high recommendations!
We dearly treasure this.


All the best~
iMend.com Team

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, fast and efficient.

15. September 2019
Bewertung ohne vorherige Einladung
iMend Ltd-Logo

Antwort von iMend Ltd

Hiya Harriette,



Wow, this review is a total feel-good one!

Thank you very much.



Warmest regards,
iMend.com Team

Bewertet mit 5 von 5 Sternen

Perfect in all respects

Excellent price, exceptional communication and service

Very highly recommended

15. September 2019
Bewertung ohne vorherige Einladung
iMend Ltd-Logo

Antwort von iMend Ltd

Hi Andrew,


We trust that you are having a wonderful day.

Though we still feel the need to improve, your feedback gives us the boost to continue on perfecting our craft.

Thanks too for the high recommendations!


All the best,
iMend.com Team

Bewertet mit 5 von 5 Sternen

Great

Great, easy and helpful service. 24 hours between making initial call and my phone being fixed …

Engineer very good

13. September 2019
Bewertung ohne vorherige Einladung
iMend Ltd-Logo

Antwort von iMend Ltd

Hi Greg,


Great to hear from you!

Appreciate your time in sending this wonderful review.
Thank you so much for this.


Cheers!
iMend.com Team

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish

Excellent service from start to finish. I phone battery needed replacing. Booked on line, 15 mins later received call advising engineer will call with an appointment, shortly after engineer called with a time and arrived as promised. Within 3 hours phone was sorted. Very good price too! Highly recommend

10. September 2019
Bewertung ohne vorherige Einladung
iMend Ltd-Logo

Antwort von iMend Ltd

Hi William,



Amazing feedback - many thanks!


We resolve to always provide topnotch, effortless customer service from the time of your booking to the repair process - until your device is fully functional.
Our engineers do their utmost in providing fast and effective repairs at reasonable pricing!

Thanks also for your recommendations!


Warmest regards,
iMend.com Team

Bewertet mit 5 von 5 Sternen

Recommended

Fast, efficient and good quality work. This is my third time using this company and would do so again.

9. September 2019
Bewertung ohne vorherige Einladung
iMend Ltd-Logo

Antwort von iMend Ltd

Good day Gordon,


Appreciate your recommendations and your continued business- thank you so much!
Our deepest gratitude for being a loyal customer of iMend.com.


All the very best,
iMend.com Team

Bewertet mit 5 von 5 Sternen

Hello thank you for the quick repair…

Hello thank you for the quick repair service. We sent the iPhone 6s Plus the first day after selecting the repair options, it was received the following day then sent back after the repair jobs were completed also their was a checks list enclosed with the iPhone on return.
Thanks
Mrs Suratun Nessa Ali

8. September 2019
Bewertung ohne vorherige Einladung
iMend Ltd-Logo

Antwort von iMend Ltd

Hiya Suratun,


Thanks very much for the time and the effort in sending in this fabulous review!

We love it when our customers appreciate all the efforts that we do to deliver the quickest, most effective fix for your device.
Such only shows that we did it again - delivering the best customer service!


Thanks again for the positive feedback!


iMend Team

Bewertet mit 5 von 5 Sternen

Couldn’t be happier with this service

Couldn’t be happier with this service, had my phone fixed today after calling them in the morning. Had it done in ten minutes and it looks brand new! So relieved to find a company that knows what they’re doing for such a great price as well. I will definitely be using them again if needed!

6. September 2019
Bewertung ohne vorherige Einladung
iMend Ltd-Logo

Antwort von iMend Ltd

Good Day Sophia Maria,


Many thanks for this splendid review!

We are ecstatic to know that we made again a positive impact - making our customers happy is our ultimate goal.
Appreciate your business and for thinking of using us again if the need arises.


Have a wonderful day!

iMend.com Team

Bewertet mit 5 von 5 Sternen

Fixed what Apple said was unrepairable

My iPhone 7 Plus had an issue with the Audio IC, an issue I went to apple about and they told me there was no way this could be fixed and my only alternative was to buy a brand new phone.

Not only was my phone completely fixed and restored, I was also dealt with the utmost kindness, most especially by Mahmoud and Eden.

150% recommended!

4. September 2019
Bewertung ohne vorherige Einladung
iMend Ltd-Logo

Antwort von iMend Ltd

Hi RP,


Mahmoud and Eden are highly skilled in terms of mobile phone/tablet repairs.
We always get rave feedback from customers on their quality of work - top class as expected.

Our deepest thanks for taking the time in relaying this onto us. We love this review!



Cheers~
iMend.com Team

So funktioniert Trustpilot

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