Imar was recommended to me so I did not seek alternative quotes. They have not given me any reason to be dissatisfied nor have they done anything exceptional; not that I would expect them to. Indeed... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We would just like to leave a review here as this is our first time getting a broker for insurance purposes. We have been dealing with John Barbera and his knowledge and attitude towards helping u... Mehr ansehen
Unternehmen hat geantwortet
You told me I was covered for my public liability policy before I commenced the job. Three months in you told me I wasn't!! You then informed me i needed to pay an extra $6000 to retain my cover on t... Mehr ansehen
Unternehmen hat geantwortet
The renewal process is very easy. It doesn't take long and I don't have to submit lengthy application forms every year as long as my business has not changed substantially. Customer service is very go... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At imar, we understand the unique risks and challenges that come with being a tradie in Australia. That's why we have been dedicated to providing top-notch insurance services to tradies across the country for over 35 years. Our reputation as the best in the business is built on our commitment to finding the right insurance coverage that perfectly suits your business, regardless of your trade. We don't just sell insurance policies, we take the time to understand your business and tailor our services to meet your specific needs. At imar, we pride ourselves on being more than just an insurance broker; we are your trusted mate. We offer expert advice and are always available to answer any questions you may have. If you ever need to make a claim, we'll be there to support you every step of the way. We know that choosing the right insurance can be overwhelming and confusing, which is why our team of experienced tradie brokers are here to help. We'll take the time to explain your options and help you make an informed decision that gives you peace of mind. So, whether you're a carpenter, electrician, builder, or any other type of tradie, we've got you covered. Visit our website at www.imar.com.au or call 1800 284 627 to speak to one of our friendly brokers today.
Kontaktinformationen
4.2
Gut
613 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Faye Pula was fantastic
Faye Pula was fantastic. She was organised, helpful, and professional.
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von imar Insurance
Heather thank you so much for your kind words. We’re thrilled to hear that Faye provided you with such a fantastic experience.
We’ll be sure to pass on your compliments to her.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
No response to emails
No response to emails, delays in getting public liability insurance renewal on time 3 days before renewal is due and still no renewal policy sent through
25. Mai 2026
Antwort von imar Insurance
Hello Jason, thank you for sharing your feedback, I’m deeply sorry to learn about your recent experience and the difficulties you encountered while trying to reach us.
We can see that you have successfully received your placement pack for this year's renewal period.
Your broker has been contacted, and they will call you to ensure that you have no further questions or queries about your renewal.
We apologise again and thank you for your ongoing relationship with us.
Antwort von imar Insurance
We are glad to hear that you have had quick and concise support this renewal period. If you need anything at all throughout the year, please do not hesitate to reach out.
Thank you for your ongoing support.
5 Star customer communication
5 Star customer communication - Kenny was super helpful when I needed a quick turnaround for business insurance. Responded to messages quickly, gave me great advice and solid options. I've been with Gallagher for years and have always had a great experience.
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von imar Insurance
We’re absolutely delighted to hear about your positive experience with Kenny.
Quick responses, great advice, and solid options are exactly what we aim to deliver, and it’s fantastic to know Kenny was able to assist you so effectively when you needed it most.
Antwort von imar Insurance
We are truly grateful for your loyalty and trust over the years.
It’s always our goal to provide helpful and reliable service, and it’s fantastic to hear that we’ve been able to meet your expectations.
If there’s ever anything more, we can do for you, please don’t hesitate to reach out.
Relationship manager changed and trying…
Relationship manager changed and trying to get quotes from new one or even contact was terrible also receptionist hanging up on me after my third attempt to get a response is unacceptable
9. Mai 2026
Antwort von imar Insurance
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your recent experience and the challenges you faced in trying to get in touch with us. This is not the level of service we strive to provide, and I sincerely apologise for any frustration or inconvenience caused.
Your broker has been contacted to reach out to you, to assist you with your renewal.
Easy to deal with & very helpful
30. April 2026
Antwort von imar Insurance
Thank you for your kind words and for taking the time to share your experience! We’re thrilled to hear that you found us easy to deal with and helpful. Providing excellent service and support is always our top priority, and it’s wonderful to know we’ve met your expectations.
Antwort von imar Insurance
Thank you for taking the time to share your feedback regarding the lack of phone communication. We sincerely apologise for any inconvenience caused Tony.
Your broker has been contacted to call you at their earliest convenience.
Tony, we appreciate your time on the phone today and will work closely with you over this renewal period to assist you with your insurance needs. Thank you for your ongoing support.
still waiting on a reply to email and…
still waiting on a reply to email and call last week
2. Mai 2026
Antwort von imar Insurance
Hi Donna.
We’re sorry to hear about your experience and apologise for the delay in responding to your request. Contact has been made to your broker to contact you as soon as possible.
No reason to complain.
Imar was recommended to me so I did not seek alternative quotes. They have not given me any reason to be dissatisfied nor have they done anything exceptional; not that I would expect them to. Indeed, what else should they do other than provide the service I purchased? Accordingly, I give them four stars rather than five just to allow room for a surprise.
18. April 2026
Antwort von imar Insurance
John thank you for taking the time to share your feedback and for rating us four stars. We’re pleased to hear that you’re satisfied with the service we’ve provided so far.
Easy Experienced staff
Easy Experienced staff
Took 2 days to get back to me but all good
19. April 2026
Antwort von imar Insurance
Thank you for your feedback and we’re glad to hear that your overall experience was positive.
Michael, we apologise for the delay in getting back to you and appreciate your patience.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We value your business and look forward to serving you again in the future.
Joshua really went out of his way for…
Joshua really went out of his way for me. I was starting work as a subcontractor for a company and needed insurance on very short notice. He called me up after hours to help me and get everything sorted out in a short period of time and gave me very good advice and service. Highly recommend.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von imar Insurance
We’re thrilled to hear about your positive experience with Joshua and that he was able to assist you promptly and provide valuable advice during a critical time.
Wishing you all the best in your new subcontracting role!
Great service
Very efficient and delivering information on time with accurate figures and alternative plicies
7. April 2026
Antwort von imar Insurance
We’re so pleased to hear that you found our service efficient and appreciated the timely delivery of accurate figures and alternative policy options.
If there is anything further, we can assist you with, please don't hesitate to get in contact with us.
Antwort von imar Insurance
Thomas, thank you for your feedback. We are just a call away, please do not hesitate to reach out anytime.
We appreciate your ongoing support.
Antwort von imar Insurance
Thank you for your feedback, Luciano. Providing guidance and ensuring you have the right coverage to suit your needs is always our priority.
A Broker Who Actually Understands Complex Construction Risks
I recently worked with Firas Wahab from Gallagher (IMAR) to secure insurance for my business, SFM QLD Building Services, and I couldn’t be more impressed with the outcome.
Our business operates in the remedial construction and defect rectification space, which isn’t always straightforward to place from an insurance perspective.
Firas was transparent throughout the process, took the time to understand how we operate, and worked through a number of challenges to secure a policy that genuinely suits our needs.
What stood out most was his responsiveness, attention to detail, and willingness to go back to underwriters multiple times to clarify and improve key areas of cover.
He made what is normally a complex and frustrating process feel structured and manageable.
I would highly recommend Firas to anyone needing a broker who is thorough, professional, and genuinely invested in getting the right outcome for their client.
Thanks again for your efforts — much appreciated.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von imar Insurance
Steve thank you for your kind words about Firas.
Your feedback has been passed on to Firas and celebrated amongst our team.
We understand that remedial construction and defect rectification can present unique challenges, and it’s fantastic to know that Firas’ transparency, responsiveness, and attention to detail made the process smooth and manageable for you.
Thank you for all of your support Steve. If you need anything throughout the year, we are happy to help.
The renewal process is very easy
The renewal process is very easy. It doesn't take long and I don't have to submit lengthy application forms every year as long as my business has not changed substantially. Customer service is very good, I can always talk to someone in your office
7. April 2026
Antwort von imar Insurance
Kim we are glad you have had a great renewal experience. Providing great customer experiences and a seamless renewal process is really important to us.
Throughout the year if you need anything at all, please do not hesitate to get in contact with us.
Antwort von imar Insurance
Thank you for your feedback, Ross.
We understand you placed insurance elsewhere and would like premiums refunded.
We are currently reviewing your request and will respond shortly.
Faye was really helpful
Faye was really helpful. She gave tons of of options but found me the best deal on public liability and tool insurance
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von imar Insurance
Thank you for sharing this fantastic feedback about Faye.
What a great outcome. We are so glad that you have landed yourself a great policy, to suit your needs.
If you need anything throughout the year, please do not hesitate to get in contact with us, happy to help.
Antwort von imar Insurance
Mick we’re thrilled to hear that you found our service to be responsive and helpful. If there’s anything else we can assist you with, please don’t hesitate to reach out.
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