Terrible service
Terrible service, terrible people, terrible writing. They don't know how to express themselves or use simple grammar. They told me to pay $30 for shipping, which usually takes 7 to 21 days, and they said it would DEFINITELY arrive on the 7th day. I was ready to pay $80 for expedited shipping only if the package would arrive earlier, to which they said it wouldn't arrive earlier anyway (even though it should take 3 to 5 days at that price). They also said it would MOST LIKELY arrive on the 7th day. They were unsure about everything. When I asked for better clarification on the guarantee of the product's authenticity, they just said it would be on paper. I made the payment and transferred the money, and initially, there was confusion about why I didn't use the "Friends and Family" option on PayPal. In the end, they said they would still send the glove. I asked when they would send the tracking number because I didn't understand, and I accidentally clicked the "track my order" option, which wasn't possible since the order hadn't been sent yet. I canceled that option, and they hysterically reacted as if I wanted to cancel the order (even though I never said that?) and told me they didn't care and would now refund the money (which they did), with the final words being that they see it will be problematic and that I can look for products on another site. Overall, very poor organization, terrible website, they respond when they get around to it, the answers usually don't make sense and are incomplete, and it's clear someone illiterate is working there. Extremely unprofessional. I would never recommend them to anyone, just as they will never see me on their pathetic website again!
7. Juli 2024
Bewertung ohne vorherige Einladung