Ryan took the time to explain,in detail, exactly what I was covered in my new car insurance policy. This was refreshing as some of the comparison sites I had used, pushed me in to insurance packages t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Easy to connect to via phone. Excellent service in that they were able to access my quote obtained online & proceed from there. Very friendly & helpful adviser.
Unternehmen hat geantwortet
Firstly it was a pleasure to speak with someone and not a machine. Secondly, Sam who I was speaking to put me through all the process, no fuss no stress of understanding the mine field of choosing the... Mehr ansehen
Unternehmen hat geantwortet
Brilliant service went through the online process and got a good quote. When I rang and quoted the online reference number the advisor went through the policy details with me and managed to save me al... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Kfz-Versicherung
- Unternehmensversicherung
- Gewerbeversicherung
- Haushaltsversicherung
- Versicherungsmakler
- Vermieter-Versicherung
Vom Unternehmen geschrieben
- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.
Kontaktinformationen
Jubilee Road 4, BT23 4WN, Newtownards, Vereinigtes Königreich
- www.hughesinsurance.co.uk
4.8
Hervorragend
748 Bewertungen
Bittet Kunden um Bewertungen
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All members of staff were super…
All members of staff were super friendly and helpful. Special mention to Catherine who was professional, informative, friendly and highly efficient.
20. Mai 2026
Antwort von Hughes Insurance
Thank you for taking the time to share your experience with us on Trustpilot. We're delighted to hear that all our staff were friendly and helpful, and we'll be sure to pass on your special mention to Catherine. She will be pleased to know her professionalism and efficiency made a positive impression.
If you need any further assistance or have any questions related to your policy, please don't hesitate to reach out.
Kind regards,
Chris @ Hughes Insurance
Antwort von Hughes Insurance
Thank you very much for your positive feedback. We're delighted to hear that you found us very good at arranging and explaining things. We always aim to provide clear and helpful service to our customers.
If you need any further assistance with your policy or have any questions, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Competive pricing an all i needed in…
Competive pricing an all i needed in policy,and local.
19. Mai 2026
Antwort von Hughes Insurance
Thank you for your feedback. We're pleased to hear that our competitive pricing and local service met your needs
If there is anything else we can assist you with, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Hughes Insurance a better price
I have returned to Hughes Insurance after many years as they hadn't been just as competitive as others. They are now coming up to the top of insurance search engines again. They are still not the cheapest but you get the full package including breakdown insurance included. I used compareni as I live in N.Ireland unfortunately I couldn't pay online so I had to call. Even doing this you are calling someone based in N.Ireland which is good because it's easier to understand each other. I hope they continue to be competitive as I prefer to buy local. Hughes wasn't the top price but for me local contact and a proven name in insurance was my main choice.
23. Mai 2026
Antwort von Hughes Insurance
Thank you for sharing your recent experience. We're delighted to hear that you've returned to Hughes and appreciate the value of the full package, including the breakdown insurance. It's great that the service in Northern Ireland has been convenient and accessible for you.
If you have any questions or need further assistance with your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Antwort von Hughes Insurance
Thank you for sharing your feedback. I’m very sorry to hear that you have found your experience with us to be stressful and upsetting. That is certainly not the impression we want to leave with our customers.
We take privacy very seriously and aim to provide helpful advice without causing any inconvenience. I have spoken to the relevant department in relation to your policy and they have confirmed that they have attempted contact and have left you a voicemail earlier today to clarify some details on your policy.
If you have any further questions or queries, please do not hesitate to contact us.
Kind regards,
Michelle @ Hughes Insurance
Very professional
Very professional, helpful and costumer focused.
The staff member I dealt with was patient and provided me with information that benefited me.
15. Mai 2026
Antwort von Hughes Insurance
Thank you so much for your kind words and positive feedback. We're delighted to hear that you found our service professional, helpful, and customer-focused. It's great to know that our staff member was patient and provided you with information that truly benefited you.
If you have any questions or need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Very helpful staff
Very helpful staff. All questions answered. Very patient approach, but price a bit uncomfortable
21. Mai 2026
Antwort von Hughes Insurance
Thank you for sharing your experience with us. We're pleased to hear that our team was able to assist you thoroughly and with patience.
We understand that pricing can be a concern, and we appreciate your feedback. Please know we always aim to balance quality service with competitive rates.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Hughes Insurance
The staff were helpful and knowledgeable
The staff were helpful and had good knowledge of your product.The service was excellent and the price
was highly competitive, needless to say I proceeded
with agreeing to arrange a policy with Hughes.
20. Mai 2026
Antwort von Hughes Insurance
Thank you for your kind words and positive feedback. We're delighted to hear that our staff were helpful and knowledgeable, and that you found our service excellent with competitive pricing.
If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Daniel was professional from start to…
Daniel was professional from start to finish and sorted my issue quickly
20. Mai 2026
Antwort von Hughes Insurance
Thank you very much for your kind words and positive feedback. We're delighted to hear that Daniel was professional and resolved your issue quickly.
If you have any questions or queries regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
I love that you can actually speak to…
I love that you can actually speak to someone. And the fact your supporting a local business
13. Mai 2026
Antwort von Hughes Insurance
Thank you so much for your kind words! We're delighted to hear that you appreciate speaking directly with someone and that our support for local businesses resonates with you. It’s always our goal to provide a personal touch and meaningful support to our customers.
If you have any questions or queries regarding your policy, please don’t hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Polite pleasant gentleman on the other…
Polite pleasant gentleman on the other end of phone not someone who was pushy or arrogant was very helpful and explained everything thankyou.
13. Mai 2026
Antwort von Hughes Insurance
Thank you very much for your kind words. We're delighted to hear that you found our service helpful and that our team was polite and clear in their explanations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
I had a lovely girl trisha wen i rang…
I had a lovely girl trisha wen i rang up for a qoute
She was very polite, very helpful ,
patience
not pushy just give you the information knows her job knowlegible.havent rang for aquote in awhile as id stopped driving she made me feel very comfortable definately an asset to the company.
19. Mai 2026
Antwort von Hughes Insurance
Thank you so much for taking the time to share your wonderful experience with Trisha. We're delighted to hear that she was polite, patient, and knowledgeable, making you feel comfortable throughout your call.
If you ever need any further assistance or quotes in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
What's not to like.
Very helpful and reassuring. I was able to ask lots of basic questions and therefore was able to make a decision quickly.
Yes I would recommend Hughes house insurance to my friends and more important it is a local firm based in N I and can be easily contacted.
9. Mai 2026
Antwort von Hughes Insurance
Thank you very much for your kind feedback. We're delighted to hear that you found our support helpful and reassuring, and that you felt comfortable asking questions to make a confident decision.
If you have any questions or need assistance, please don’t hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
A big Thank you to Christina who was so…
A big Thank you to Christina who was so helpful, efficient and friendly in sorting out our new car insurance.
Saturday morning 16th May 2026.
16. Mai 2026
Antwort von Hughes Insurance
Thank you so much for the review. We're delighted to hear that Christina was helpful, efficient, and friendly in setting up your new car insurance.
Your kind words mean a lot to us and will be shared with Christina and the team. If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Antwort von Hughes Insurance
Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found our staff to be good and helpful.
We appreciate your honesty regarding the price, and we always strive to offer competitive rates while ensuring excellent service. If you have any questions or would like us to review any quotes for you in the future, please don't hesitate to get in touch.
Kind regards,
Chris @ Hughes Insurance
Clarity
Friendliness, patience and good explanation. Local Company. Fair pricing. Fast service
16. Mai 2026
Antwort von Hughes Insurance
Thank you so much for your kind feedback. We're delighted to hear that you appreciated our friendliness, patience, and clear explanations. It's wonderful to know that you value us as a local company with fair pricing and fast service.
Your satisfaction is our priority, and we truly appreciate you taking the time to share your experience. Please don't hesitate to reach out if you need any further assistance.
Kind regards,
Chris @ Hughes Insurance
Great Experience
Having tried many companies for car insuramce quotes I found Hughes very competitive and policy quite included all the items I needed.
Well done Hughes !
16. Mai 2026
Antwort von Hughes Insurance
Thank you so much for your kind words and for choosing us for your car insurance. We're delighted to hear that you found our quotes competitive and that our policy included everything you needed. Your feedback means a lot to us.
If you ever need any further assistance or have any questions, please don't hesitate to get in touch.
Kind regards,
Chris @ Hughes Insurance
Easy to deal with and very competitive…
Easy to deal with and very competitive with their prices.
15. Mai 2026
Antwort von Hughes Insurance
Thank you so much for your kind words! We're delighted to hear that you found us easy to deal with and that our prices were competitive.
If you ever need any further assistance or have any questions, don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Customer service & lower premium
Great customer service and a much lower premium for my car insurance than I could get on Moneysupermarket. £150/month lower in fact.
15. Mai 2026
Antwort von Hughes Insurance
Thank you very much for your kind words. We're delighted to hear that you found our customer service helpful and that we were able to offer you a significantly lower premium for your car insurance.
If you have any further questions or need assistance with your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Antwort von Hughes Insurance
Thank you for taking the time to provide a review and for rating us a 5* company.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Hughes Insurance
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