FRIENDLY, HELPFUL, KNOWLEDGABLE, THERE TO HELP ALL ALONG THE WAY FORM ORDER TO COMPLETION.
Unternehmen hat geantwortet

Units 33 & 34, Brookhouse Road, Parkhouse Industrial Estate West, ST5 7RU Staffordshire, North West, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
FRIENDLY, HELPFUL, KNOWLEDGABLE, THERE TO HELP ALL ALONG THE WAY FORM ORDER TO COMPLETION.
Unternehmen hat geantwortet
Dropped in the branch with zero notice (for HOWDENS and me, my business client only announcing the day before they needed a staff kitchen installed). No queue or waiting, helpful, knowledgeable and... Mehr ansehen
Unternehmen hat geantwortet
The staff at Howdens Parkhouse always go that extra mile and then some! Recently had a product delivered to site when needed very quickly saving time and money. Absolutely outstanding professional s... Mehr ansehen
Unternehmen hat geantwortet
Love this Howdens. Not only are the staff brilliant, helpful and knowledgeable but their display wall where you can hang a sample door, handle and worktop together is brilliant for customers to see... Mehr ansehen
Unternehmen hat geantwortet
The UK's No. 1 Trade Kitchen Supplier.
Vom Unternehmen geschrieben
Units 33 & 34, Brookhouse Road, Parkhouse Industrial Estate West, ST5 7RU, Staffordshire, North West, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Purchased some LVT flooring which has now scratched excessively, I’ve called and written and to date to no avail in getting the matter dealt with, I find the after sale very poor considering I’ve been a customer for 20yrs plus.

Antwort von Howdens - Newcastle Under Lyme
Had a small issue with my account recently, Jo and Amy sorted it out really quickly and without fuss. Perfect. Thank you

Antwort von Howdens - Newcastle Under Lyme
Always first class service from this branch, its a shame i am registered to the Reddish branch.

Antwort von Howdens - Newcastle Under Lyme
Generally a good service, sometimes silly mistakes. They will always help out if this happens. Some damaged items must be obvious before they leave the branch.

Antwort von Howdens - Newcastle Under Lyme
Howdens of Newcastle are very helpful and go the extra mile to help get what you need and friendly and welcoming when your in the store with excellent customer service and support cheers howdens 👍👍👍👍👍

Antwort von Howdens - Newcastle Under Lyme
I called the branch to check there stock of 610mm ply flush doors and was told they had 5 in stock
My guys called into the branch the next morning to collect only to find that there were no 610mm ply flush doors in stock and there never were it was a mistake
Brilliant !!!! 2 guys wasted 2 hours very frustrating

Antwort von Howdens - Newcastle Under Lyme
I ordered and paid for a Kitchen on 30/10/21
This was in their sale. Part of the condition of sale was that it would be delivered in October, We were given a delivery date of 9/11. The fitter was booked for 29/11
The Salesman rang and asked us to move our delivery date, Which we did on 19/11 we got HALF of the Kitchen. They said the rest would be delivered the following Monday. It did not arrive after several calls they said the rest would be delivered on 29/11
It wasn't. There were no phone calls to explain why or apologise. I rang and was told that it was all on back order and would arrive on 3/12 in the afternoon
Only after telling them that they could pick the HALF Kitchen up and cancel the order did they change it to Weds 1/12. However they put it on the 4th drop despite me living 2 miles away. My fitter was told lunchtime yesterday when he called after work. So he was misled
As a result my fitter has gone home as he has nothing to do. I will now have to pay him for another days work.
Then there is my electrician who cannot complete his work on the planned date. As a trade only company they appear to have little understanding of how the trade works.
I spoke to the assistant manager who was extremely unhelpful and basically didn't care
I asked for the Area Managers phone number but he said he couldn't give it to me because of GDPR
I am now onto their national customer service and have been listening to music for 10 minutes
So the line that you order out of local stock is basically untrue. I also ordered and paid for an appliance which they did not tell me was out of stock until 29/11 a month after they took the payment,

Antwort von Howdens - Newcastle Under Lyme
Very helpful staff always polite and very professional they are a great company to have a trade account set up with for my business.

Antwort von Howdens - Newcastle Under Lyme

Antwort von Howdens - Newcastle Under Lyme
As usual excelent customer service and materials

Antwort von Howdens - Newcastle Under Lyme

Antwort von Howdens - Newcastle Under Lyme
Fantastic service. Friendly girl named Ami regularly serves the front desk really good at her job. Always smiling 👍

Antwort von Howdens - Newcastle Under Lyme
As always the staff really helpful & pleasant;
Good range of stock too.

Antwort von Howdens - Newcastle Under Lyme
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.