Hotel Direct Bewertungen 

6'742
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent. First time we've used it and it provided exactly what we wanted. Very straightforward booking. We'll certainly be using Hotel Direct again.

Bewertet mit 5 von 5 Sternen

From start to finish this was an easy process, all sorted in one phone call. Lots of options for accomodation and the show options were great. Only thing to mention is that on the original info send... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This is the 2nd time we've used Hotels Direct to arrange a London show, hotel and transport, and they have been superb on both occasions. Really easy to use with great communications, they take away... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Made booking a rail/stay break straight forward with a great choice of hotels. All the information we needed was provided with reminders. Would definitely use again.

Unternehmensdetails

  1. Reiseanbieter
  2. Hotel
  3. Theaterensemble
  4. Zugticketverkaufsstelle
  5. Reisebüro

Vom Unternehmen geschrieben

The only hotel agent with a Google 5 star seller rating. Customer service really differentiates HotelDirect.co.uk. From an expert UK Customer Centre (0800 633 8000) to their Arrival Assurance™; a unique check of your reservation with the hotel 48 hours prior to your arrival. Hotel Direct is a hotel breaks specialist offering hotel packages that include discount rail tickets, coach travel and theatre breaks. It's cheaper when you package.

Hotel Direct Details

Vom Unternehmen geschrieben

Packages are cheaper!
Hotel Direct allows you to create you own hotel break by dynamically packaging your choice of hotel with rail travel and/ or theatre tickets or attraction tickets. It's 100% flexible - choose any hotel, travel from anywhere in the UK. If you're going to London, add any West End show. And the really great news is that when you create a package, the hotel and travel prices are cheaper than when booked separately. Saving you time and money.
Arrival Assurance™
Why would you book a hotel with a company that doesn't check your booking? Only Hotel Direct checks your reservation 48 hours prior to your arrival and sends you a reminder confirmation with the names of the people at the hotel and at Hotel Direct, who re-confirmed all your reservation details. This ensures there are no unwelcome surprises at check-in and you can travel with complete peace-of-mind.
UK-based customer service centre: 0800 633 8000
Our company is 100% based in the UK. Call our friendly UK service centre for the very best hotel prices and expert advice, Mon-Fri 9am to 5pm. Calls are free on 0800 633 8000.
Up to 75% off published hotel rates
All Hotel Direct rates are discounted with up to 75% off hotels' published prices. With rail inclusive breaks you'll save up to 50% off the price of your train tickets. And when you package anything with a hotel, travel or theatre or attraction tickets, we also provide special package discounts off the hotel price. Check-out our Hidden Gems™ for exclusive offers. Hotel Direct staff are awaiting your call. They get up in the morning to find you a fantastic hotel or package deal!
Best price guarantee
Hotel Direct tracks hotels' own prices and other agency prices to ensure their rates are always the lowest available. However, in the unlikely event that you find a lower rate after booking, call Hotel Direct and they'll refund the difference.
1000s of hotel reviews
Hotel Direct has one of the biggest resources of hotel reviews and theatre reviews on the world wide web. All are genuine reviews left by Hotel Direct guests and offer a fantastic way of comparing and assessing hotels and shows.
No Card fees. No Booking fees.
All prices displayed on Hotel Direct's website are per room and include VAT and if applicable, hotel service charges. Prices are the total price for all guests. There are no Card fees, Booking fees or other hidden extras to be added.

Kontaktinformationen

Promotion box for Hotel Direct

Hotels, Rail Breaks and Theatre Packages

For the best prices, 5-star customer service and full ABTA protection:

4.8

Hervorragend

TrustScore 5 von 5

6742 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4.8

Alle Bewertungen

(6'742)

141 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

FANTASTIC

From the initial booking to the return journey home everything was perfect . Communication was perfect , we was kept updated well in advance of any changes.
A good variety of hotels to select your stay, and the same goes for the selection of theatre/shows.

11. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Another great stay

Easy to book and great choice of hotels to stay in. Staff very helpful when realising room type was incorrect.
Having print out the theatre tickets, as suggested, problem at theatre 'checking in' as bar code not QR. Staff quickly resolved problem and had a great show.

12. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

GREAT LOCATION & LOVELY STAFF

LOVELY PLACE TO STAY THE STAFF WERE VERY FRIENDLY, ROOMS WERE VERY CLEAN. IT WAS SO HOT WHEN WE WERE THERE WE NEEDED COOL AIR & THE AIR CONDITIONING WAS GREAT, SO WE HAD A GREAT NIGHTS SLEEP & THE BEDS WERE VERY COMFY TOO. ROOM WASN'T VERY BIG BUT IT WAS PERFECT FOR WHAT WE NEEDED AND ENOUGH SPACE FOR 2 PEOPLE. AREA WAS LOVELY & CALM WITH A FEW SHOPS & PLACES TO EAT.

2. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Would use again!

The company sorted everything for us, no worries or stress as that was all taken care of. Staff really great that sorted this for us

28. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful experience start to finish

Easy to navigate the site, easy to book, tickets arrived quickly without issues, our whole trip was planned and we had no worries about any of our arrangements, they even included instructions for the tube and directions from tube to hotel and hotel to theatre which was incredibly helpful. We would definitely use this site again for another trip and are looking forward to doing so.

27. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

No issues
Easy to navigate
Would definitely use again

7. Juni 2025
Bewertung ohne vorherige Einladung
Hotel Direct-Logo

Antwort von Hotel Direct

That's great to hear Sara.

Thank you so much for taking the time to review.

Kind Regards,

Hotel Direct Team

Bewertet mit 5 von 5 Sternen

Was very pleased with hotel direct

Was very pleased with hotel direct. We booked train and hotel together and found it to be good value for money. Enjoyed the upgrades train carriage to premium and overall was very happy. Will use this company next time.

24. Mai 2025
Bewertung ohne vorherige Einladung
Hotel Direct-Logo

Antwort von Hotel Direct

Thank you Mr Moore.

it's great to hear that you found good value for money in our hotel plus train packages, by booking a package we are able to offer train prices that would be otherwise unavailable.

We look forward to hearing from you next time.

Kind Regards.

Hotel Direct Team

Bewertet mit 4 von 5 Sternen

Plenty of options

Plenty of options, great value for money.

24. Mai 2025
Bewertung ohne vorherige Einladung
Hotel Direct-Logo

Antwort von Hotel Direct

Thank you for your review.

We try to find the perfect balance of offering you plenty of choice, whilst only featuring hotels that we know our customers will enjoy. We are so pleased we hit the mark.

Kind Regards.

Hotel Direct Team

Bewertet mit 5 von 5 Sternen

We had such a wonderful experience with…

We had such a wonderful experience with HotelDirect.
So simple to book, terrific help and very very secure!

11. Mai 2025
Bewertung ohne vorherige Einladung
Hotel Direct-Logo

Antwort von Hotel Direct

That's fantastic Corrina.

We really appreciate you taking the time to leave such a glowing review.

Kind Regards.

Hotel Direct Team

Bewertet mit 5 von 5 Sternen

Recommended

Easy, stress-free experience. Fantastic service. The confirmation emails had all the information in the right place, really clear and easy to navigate. Links straight to Google maps were brilliant. Will definitely be using it again.

10. Mai 2025
Bewertung ohne vorherige Einladung
Hotel Direct-Logo

Antwort von Hotel Direct

We are so please we could make your trip stress-free Tamsin.

Thank you for your lovely review and we look forward to hearing from you next time.

Kind Regards.

Hotel Direct Team

Bewertet mit 5 von 5 Sternen

Few days in Newcastle

Rang up and booked at Hoteldirect they were very helpful because we wanted train and hotel together always very helpful

7. Mai 2025
Bewertung ohne vorherige Einladung
Hotel Direct-Logo

Antwort von Hotel Direct

Thank you for taking the time to review.

It's great news that you benefited from booking one of our hotel plus rail packages, giving great savings and saving time. We hope to hear from you again next time.

Kind Regards.

Hotel Direct Team

Bewertet mit 5 von 5 Sternen

Hotel direct went above and beyond and…

HOTELDIRECT went above and beyond and made my booking for such a large party so easy and the price was great. Many thanks hotel direct. I would definitely book again.

2. Mai 2025
Bewertung ohne vorherige Einladung
Hotel Direct-Logo

Antwort von Hotel Direct

Thank you so much for your review Tamara.

Customer service and offering excellent prices are our main focus so it's fantastic that you've highlighted this.

If we remember correctly, this was a hen weekend? We hope the bride and groom have a wonderful wedding day.

Kind Regards.

Hotel Direct Team

Bewertet mit 5 von 5 Sternen

Fab company, easy to book and great service

I would definitely use hotel direct and recommended to Family and Friends. I booked over the phone and the staff member (so sorry forgot his name but I did book last October) he was great I chose seats for the theatre and he recommended to go ahead couple rows up as there was a bar in front of the seats and could restrict our view, so glad I took his advise as he was exactly right and the seats we had were fab (Grand Circle, Row C, seats 15,16 & 17).
I received all my documents as soon as I booked but also emails before travelling to make sure we had everything we needed. It was an easy booking process prices were great and staff are lovely, will be using hotel direct again, thanks for a easy, Fab weekend 😀

2. Mai 2025
Bewertung ohne vorherige Einladung
Hotel Direct-Logo

Antwort von Hotel Direct

Hi Vicky,

Thank you so much for your kind review and your recommendation. It's great to hear our team could assist in choosing the right seats for you and that you enjoyed the show.

Thank you for also highlighting our email communications, we complete our Arrival Assurance checks a couple of days before your stay to ensure everything is in place for you.

We look forward to hearing from you next time.

Kind Regards.

Hotel Direct Team

Bewertet mit 5 von 5 Sternen

Staff friendly

Staff friendly, rooms standard and clean, couldn't fault the hotel

29. April 2025
Bewertung ohne vorherige Einladung
Hotel Direct-Logo

Antwort von Hotel Direct

Thank you for your review Julie.

We are so pleased to hear that you enjoyed your hotel stay.

Kind Regards.

Hotel Direct Team

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