Homegoods Bewertungen 

205
TrustScore 1 von 5

1.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Ordered swing chair 25 April still waiting says delivered 24 May , was home all day ? Sat's delivered by DHL , queried with Home good services says contact post office!! Asked for refund , still wa... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Do NOT order from home-goods (TM). It is NOT a legitimate company - email response doesn’t even contain company name. 4/13 ordrered 100 Nitrile gloves for $20; Charged Additional $15.40 for VIP delive... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered a dehumidifier, instantly received an invoice along with acknowledgement of order. Over a week later I hadn't heard anything so rang the number given. This was not recognised. Alarm bells we... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Ordered 300 alcohol hand wipes from them on May 27, paid thru PayPal same day and promised delivery in 7-10 days with money back guarantee. still have not received them and website no longer working.... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Informationen, die aus verschiedenen externen Quellen stammen

We aim to catch all the best prices in the UK for kitchen electrical appliances at Homegoods. Large stock list of all the best brands


Kontaktinformationen

1.1

Ungenügend

TrustScore 1 von 5

205 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1.1

Alle Bewertungen

(205)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very efficient service

Ordered a SMEG fridge online, had a quick response to let us know that teh model number had changed and would this new model be acceptable which it was, the order was placed and the week before delivery we had a date confirmed and the day before we had the 2 hour time slot confirmed, we even had a call when they were 20mins away which was very good.
Definitely would use and order any items needed from yourselves again.

26. Oktober 2011
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Very good

Goods delivered on time. Good customer service. They promised to phone me half an hour before the delivery and they did, so I was ready to welcome them.

22. Oktober 2011
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

very good service

Very good service and delivery, with excellent help to install new Tumble Drier and remove old. Excellent valve for money all-round in these hard economic times.

20. Oktober 2011
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Efficient service and speedy delivery. Excellent.

Item we originally picked had been discontinued by the manafcturer. Was contacted the following day and offered the new model for the same price (which was very competitive). The item was then dispatched and delivered the same week. Excellent.

18. Oktober 2011
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

very slow delivery and don't ring back for update

when we purchased the washing machine from them, we have to ring them so many times and they don't ring back for updates. it takes them so long to give us the answers and at the end they will say that it was a wrong item that was delivered to them wherein the 7-10days has already lapsed. if you need something quick this is not the place for you to purchase.

16. Oktober 2011
Bewertung ohne vorherige Einladung
Homegoods-Logo

Antwort von Homegoods

Apologies to Mr's Gomez. The Maytag washing machine was initially delivered incorrectly by Maytag. This was reported and rectified by Homegoods paying for a carrier service to speed up delivery of the correct machine. I believe that Mr's Gomez were kept informed of the situation at all stages although sometimes time drags on whilst the retailer 'chases' through the manufacturers process. Again, sorry it took a while and hopefully the machine is performing well. Mark Felton

Bewertet mit 5 von 5 Sternen

Great

Great customer service, on time and easy to deal with.

4. Oktober 2011
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Service more than I ever dreamed of!!

My Whirlpool microwave arrived by return of post!! I ordered it, on line, late on a Monday morning and at teatime on Tuesday I was cooking the evening meal in it!!

How's that for a fast service, and from one end of the country to the other? It arrived, as described, perfectly packaged, all in order.

Just slightly disappointed that there was no recipe book with the microwave. But that would be a complaint to Whirlpool, not your company.

3. Oktober 2011
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

We ordered a dishwasher and were phoned to discuss the next available delivery date. I was very happy with the date suggested and was told I would be phoned with an hours notice. The driver rang top confirm and then rang several times to let us know he was stuck in traffic and to double check details (he had the wrong ending to the postcode so had gone to an address a few streets down). No matter since he was efficient, polite and helpful. When he realised the dishwasher wouldn't fit through the door with the packaging, he unpacked it for us and took the rubbish away. No complaints at all. I wish all deliveries were this straightforward. I wouldn't hesitate to use this company again and will recommend to my friends. Best price too!

2. Oktober 2011
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Appalling service. Avoid !

I ordered a kitchen sink from the Homegoods website and paid by credit card. I received an email confirming the sale and stating that I would be contacted to arrange delivery in 4-5 days.

I heard nothing for 10 days so called Homegoods to check on progress. The staff member said that they would check and phone back. They did not. This happened three times.

On my fourth attempt, over two weeks later, a staff member called 'Max' admitted that the item was not available and had actually not been avaliable for several months. This had not prevented the firm from listing the item on its website or from taking my payment. 'Max' also failed to return my call as promised, and was incredibly rude when I called him back!

Only when I managed to speak to a man called Selton, who identified himself as the owner of Homegoods, did I finally get my payment refunded.

An appalling level of service. Avoid this firm.

23. September 2011
Bewertung ohne vorherige Einladung
Homegoods-Logo

Antwort von Homegoods

Unfortunately Homegoods could not supply this sink. It had been discontinued. Our records indicate that Mr Owen was contacted and advised of this and that the alternative new model was offered at the same price, but this was declined.
Regarding rudeness Mr Owen's comment to me was that Max "put the phone down" on him. Not the case, that call was cut off due to broadband telephone line dropping out, Mr Owen was then called back.
In truth all companies have issues with stock occasionally and these issues are rectified to the best of that companies ability. Mark Felton.

Bewertet mit 5 von 5 Sternen

competetive price and good service

The whole transaction was straight forward.ordered online on a Sunday and recived phone call on the Tuesday rather than the 4-5 days stated on their web-site.Courier service rang on the Friday as promised to confirm delivery the following Monday.Item was delivered within the time slot given.

20. September 2011
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pleased to say Homegoods performed well on my order

Ordered a Leibherr wine fridge which was processed and delivered in a timely fashion as stated on the order. There was one minor hitch, whereby their logistics subcontractor could not deliver at the pre-agreed time so homegoods fixed this by delivering themselves.

12. September 2011
Bewertung ohne vorherige Einladung

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