Drove over 50 miles to collect it was grey not the white one I ordered obviously a display one as it was very dirty the person who served me had a I don’t care attitude and had no customer care
Standort
Standort wechselnEaston Lane, Winnall, Winnall, SO23 7UD Winchester, Hampshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've been a regular customer of the Winchester store for several years now and praise of the staff is long overdue. It was good to meet the managers Glen and Oz recently, who helped me with some bulk... Mehr ansehen
It is good to be able to choose something in the store and then order online - so many online purchases turn out not to be as anticipated. Service was good. Previously we have had really bad experie... Mehr ansehen
Unternehmen hat geantwortet
I was served by Alan who was poliet and friendly he helped me get next day delivery on my new lawnmower and another string on my strimmer. He helped explain the guarantee which was helpful. It was a g... Mehr ansehen
Unternehmensdetails
Über Homebase - Winchester
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Easton Lane, Winnall, Winnall, SO23 7UD, Winchester, Hampshire, Vereinigtes Königreich
- 0345 640 7107
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 46 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fast - Easy - no stress
Very easy to order
Fast turn around for collection
Lots of parking
Constant updates from Homebase - which is great
Very helpful and efficient
Very helpful and efficient
Quick click and collect
Quick click and collect. Texted when ready. Easy to return unwanted items and emailed to confirm refund done.
Great helpful staff
The lady who served us
The lady who served us, she was so very helpful and kind nothing was too much trouble.
Missing screw
Aswell as the damages on the top I knew about there was also a screw missing on one of the doors so had to find something to fix it

Antwort von Homebase - Winchester
Website was easy to navigate
Website was easy to navigate with availability at local stores useful. Received a text within 30 minutes of the order being placed and the items were waiting for me on a trolley when I went to collect.
Excellent service and help in store.
Excellent service and help in Winchester store regarding purchase of garden furniture. James and Chloe were very helpful.
What lovely helpful staff
What lovely helpful staff. I especially want to praise Vivian who helped me. She is a petite lady but so strong. She helped me by loading up my car with garden furniture I had purchased. A credit and an asset to Homebase. Thank you 😊
Great customer service in Winchester
Really helpful people at the store in Winchester. The whole collection process was easy and someone carried my heavy item out to the car.
Easy click and collect process
Easy click and collect process. Helped to the car with the heavy furniture and had it loaded by a team member. Thank you!
Pleasurable visit
Helpfulness of staff and range of products available.Especially a very helpful man who helped us locate a spray lubricant for garden machinery.Also a very bright and cheerful lady called Yassi who was on the checkout.
Excellent service by Yassi.
Excellent customer service at your Winchester branch as usual by Yassi, who is always friendly, smiling and helpful….. a great credit to Homebase. 10/10 !
V easy and quick to do click and…
V easy and quick to do click and collect. Great service.
Quick and simple but no I D requested…
Quick and simple but no I D requested paid up front so potential issue
Good value
Prompt, efficient service with friendly staff. Product good too!
Brooms breaking
I brought a lot of garden stuff from here from lawnmower, strimmer, rake etc when I brought 1 of their big brooms I thought it would be amazing but after sweeping a little dirt in the garden it snapped I threw away the receipt thinking because of the size it would be fine I then had to buy another one I got home used it once and guess what it broke again £30 down the drain

Antwort von Homebase - Winchester
Staff at Winchester store very helpful
Staff at Winchester store very helpful. Ordered on line.
Very simple process. Order came when it should have.
Delivery driver very polite & helped take heavy parcel round to back of house
Quality canes ready for me to collect…
Quality canes ready for me to collect and a very nice assistant saw me waiting in queue and asked if he could help, noticing that I was struggling with mobility, got the canes and carried them and put them in my car. Such a lovely gentleman
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







