My order was easily picked within a few minutes I had to pass out by the tills and the lady didn't realise I'd already paid on line and collected from customer services so a little embarrassing then... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Kupiłam karcher ciśnieniowy przez internet zamówiłam z odbiorem w sklepie. Bardzo szybko dostałam informację że następnego dnia będzie do odbioru. Kolejną informację otrzymałam , że towar jest do obio... Mehr ansehen
No update of delivery times or date only that it would be delivered by the Monday but didn't specify what day No text no call only knew when the delivery was dropped on my front grass absolutely sh... Mehr ansehen
Unternehmen hat geantwortet
Whenever possible I use click and collect, It’s simple to order online, goods available at the store within minutes/hours to collect.
Unternehmensdetails
Über Homebase - Waltham Cross
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
High Street, EN8 7BF, Waltham Cross, Hertfordshire, Vereinigtes Königreich
- 0345 640 7035
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 49 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great customer service
I am an aspiring gardener and went to Homebase to buy some plants. Michelle in the garden Center was very helpful in advising me what plants to choose and giving me expert advice on the care. She even helped me load everything in the car. Thank you Michelle for your help!
There was no waiting
There was no waiting. Just went in and within minutes we'd collected our order and left.
We had to be quick because had perishable food in the car on a very hot day.
Michelle made my experience…
Michelle made my experience easier..approached me asking if I needed help outside for garden plants , then helped me with outdoor lights and fans ..very helpful member of staff...thankyou
Shelves i wanted were not in store but…
Shelves i wanted were not in store but a batch had been delivered that morning staff went out of there way to get them for me helped me get them in my car. A wonderful experience kind helpful couldn't do enough. So thank you very much Bea & Mario 1st class service.
Garden Gems
The friendly, helpful and knowledgeable advice on plants from Anne and Michelle was great. I got exactly what I needed for a new plant bed.
Very straightforward ordering and…
Very straightforward ordering and collecting process
I had the pleasure of meeting Michelle…
I had the pleasure of meeting Michelle this morning. She was extremely helpful and so knowledgeable. She was able to answer every question that I had. I will definitely ask for her again when I next visit the Waltham Cross branch
Michelle in the plant section
While searching for plants for our garden we chatted to Michelle who was very knowledgeable about the plants we were looking at and recommended a couple, which we bought. A valuable member of staff for Homebase, as she cost us a small fortune, in the end 😁
Great place to shop with very helpful staff
Today I was a great experience and thanks to the help of Michelle the lady who gave me not only help in choosing the right plants but, also gave me vital plant knowledge on some for next times purchase. Michelle was very polite and nice to talk to, very helpful and made the purchase easy. Many thanks
Great service from Brianne & Michelle…
Great service from Brianne & Michelle helpful and friendly from start to finish they are both an asset to your company.
Extremely helpful
Extremely helpful. Michelle so good and offered fantastic advice
I asked Michelle where I could find an…
I asked Michelle where I could find an item and she stopped what she was doing and took me there. Great customer service
Michelle in the outdoor plant section…
Michelle in the outdoor plant section went above and beyond helping us with our choices. She was knowledgable with her plant advice and even helped us load the car. Exceptional service!
Straight in and out with what I was…
Straight in and out with what I was looking for 👍
Michelle.
Michelle was so knowledgeable and friendly, such a great asset.
Process worked as described
Easy to order, promptly prepared ready for collection and no problems when collecting.
Michelle was amazing help and Is an…
Homebase waltham cross
Michelle was amazing help and Is an asset to your company, in fact all your staff were helpful.
The cuprinol delicate pine though was a total different colour to what was advertised on the label so will bring back the unopened cans and change for a darker colour
Helpful staff
Helpful staff, especially Michelle. Nice to see lots of staff available to help customers.
Easy ordering procedure and pick up
Laura and Clive a tag team duo
Went in for a simple fan (this heat am I right) met Laura who helped me quickly decide on what one to get in my price range,Clive help no insisted he would get it very helpful.
a wonderful experience and helpful crew around Laura rang me up and we had a pleasant chat while we waited lovey trip might by another air conditioning unit if it’s like that again lol.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







