Picked lamp up, wasn’t in a box. Upon closer look when I’ve got home it’s clearly an ex display item as has got a bulb in and it’s damaged on both the base and marks on the shade. Waste of time going... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a pleasant surprise at Upton store when I presented a faulty hedge trimmer. Despite me not having the receipt, store colleague Paul Smith bent over backwards to help me. He checked through the... Mehr ansehen
I visited the Upton, Wirral Homebase store on Saturday 29 6 24 to discuss an issue with a lawnmower. Ian, who works in the Gardening Centre, helped me out in a practical and commonsense way. I am sorr... Mehr ansehen
From start to finish, our design Consultant, Aneta, made the daunting process so much easier. It can be confusing and a bit overwhelming, but with guidance we made it. Help with style, colour, texture... Mehr ansehen
Unternehmensdetails
Über Homebase - Upton
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Upton Bypass, Upton, CH49 6QG, Wirral, Merseyside, Vereinigtes Königreich
- 0345 640 7054
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Got everything I needed
Got everything I needed. Carol who was at the till was lovely!
Quick service and the man helped me get…
Quick service and the man helped me get the large package into the car. He was very helpful and went over and above in my opinion
I had a pleasant surprise at Upton…
I had a pleasant surprise at Upton store when I presented a faulty hedge trimmer. Despite me not having the receipt, store colleague Paul Smith bent over backwards to help me. He checked through the till records back to July last year to verify my purchas and promptly produced a replacement. I found him helpful, polite and professional. Homebase Upton will now be my preferred go to store. Very refreshing in this day and age. Thank you Paul Jones.
Would like to mention and praise two…
Would like to mention and praise two members of staff namely Christine and Jake who amazed me and my wife with their kindness and professionalism
Both went out of their way to assist in the setting up of a bbq they even visited our home to put the final touches to a bbq set up
Fabulous young people and a credit to Homebase Upton
Carol was extremely friendly and…
Carol was extremely friendly and helpful, an asset to Homebase.
It was also lovely to see her fundraising for macmillan in store. A charity very close to our families hearts.
Excellent customer service
Had a lovely experience today with the customer service team member named Paul at the Upton homebase. He sorted on exchange for me but prior to the exchange tried to fix my lawnmower. He treated me with kindness and patience. He even gave me some useful tips on how to maintain my lawnmower. Just wanted to give him a big thank you and thank you for helping me out today it was highly appreciated.
The staff were very helpful and…
The staff were very helpful and everything I wanted was available, especially Carol.
Carol was a great help and very friendly
Carol was a great help and very friendly
Really helpful staff
Really helpful staff who know what they’re talking about especially Carol on the till
Great shopping experience
Great shopping experience. Quick to order online. Assistant came to help me as there was someone with a query at click and collect. The chap who brought my heavy bags of bark to me helped me to my car and loaded it in. Very pleasant and helpful experience. Would shop here again.
Carol served us today in her green wig
Carol served us today in her green wig, she was raising mkney for maxmillan She is a lovely lady who was very kind and friendly.
Carol was great
Carol was great! Super helpful and my girls loved chatting with her.
Carol who served us was very helpful…
Carol who served us was very helpful and smiley
Thanks so much for your help Carol it…
Thanks so much for your help Carol it was lovely to see a smiling face on a Sunday morning. Hope you raise lots of money for macmillan
Carol
The lady on the till was very helpful and knowledgeable
Helpful staff
I was served by Carol today
I was served by Carol today, who was friendly, chatted to me about my purchase and project and explained that the staff were wearing wigs to raise money for MacMillan. There was no pressure to make a donation but I was more than happy to as Carol and I shared a nice connection.
I found it difficult to order with the 15% code…
I found it difficult to order online with the 15% off code
It just took me direct to payment and I thought it would then ask for code. However it didn’t so was charged the full price.
The did correct in the store but it was very embarrassing asked fir the £3 off while waiting in the queue.!

Antwort von Homebase - Upton
Customer service
The lady who served me (Carol) was lovely
Helpful staff and quick service
Helpful staff and quick service
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