Our kitchen designer, Lewis Wilkinson did a brilliant job in designing a kitchen that has a real wow factor. Its looks, layout and functionality tick every box. Lewis kept in close touch throughout t... Mehr ansehen
Standort
Standort wechselnWrekin Retail Park, Wellington, TF1 2DE Telford, Shropshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Never buy a kitchen from HomeBase. Worst experience ever. Poor design, missing parts, some extra parts added unnecessary. THEY DON'T ALLOW RETURNS ... NOT EVEN A ******* PLUMBING KIT, WHI... Mehr ansehen
Unternehmen hat geantwortet
Nice clean stores ,with toilet facility's. Staff who are always helpful. isles wide enough for prams wheelchair access & As the carer for ASD & Dementia relatives .We find your stores are less confusi... Mehr ansehen
I was late collecting my order, I phoned the store & spoke to one of your advisers, she assured me that the store would hold onto it. On collection, the store adviser remembered speaking to me. I al... Mehr ansehen
Unternehmensdetails
Über Homebase - Telford
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Wrekin Retail Park, Wellington, TF1 2DE, Telford, Shropshire, Vereinigtes Königreich
- 0345 640 7147
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Nice clean stores ,with toilet…
Nice clean stores ,with toilet facility's. Staff who are always helpful. isles wide enough for prams wheelchair access & As the carer for ASD & Dementia relatives .We find your stores are less confusing & calmer for their use .Well done homebase .Keep up the good work! .inclusive friendly.
Been to the store many times for my…
Been to the store many times for my order to be told it isn't ready for collecting, then had a message to say its been collected? So not only do I not get my order I've lost out of nearly £400!!

Antwort von Homebase - Telford
After cleaning my decking
After cleaning my decking, it came up very light. After applying the decking oil the colour came back like new.😎
Easy online ordering
Easy online ordering. Items available very quickly. Collection process simple. Helpful friendly staff. An extra 15% discount to boot.
The items were assembled for collection…
The items were assembled for collection but I didn't receive a notification. I had to go to the store and ask.

Antwort von Homebase - Telford
Great service 2 young ladies on till at…
Great service 2 young ladies on till at Telford super service thank you
Bathroom Order Telford
Excerllent customer service from Lewis & Ashley at Homebase Telford with choosing and ordering our bathroom.
Prompt delivery, preview images and professional service throughout the process.
Thank you both.
Return of damaged item.
Had to return parasol that I had ordered online as part of a patio set as it was damaged. Staff at Telford branch were helpful and efficient and replaced the item.
Excellent experience all round
Excellent experience all round, especially the collection process. Very friendly and helpful staff at Telford.
Damaged unit
Unit was damaged on base when delivered we ordered this from homebase warrington not very good

Antwort von Homebase - Telford
Efficient Customer Service
I ordered a 37CM 1600W Powerbase lawnmower in store but online and the product was ready within 10 minutes and put on a wheeled pallet trolley ready to go. Quick custom, efficient and a decent £99 price to boot. If I'd have applied the 10% discount, it would have been cheaper still.
Ordered online
Ordered online. Straightforward process for click & collect. Used discount offer and additional first order online for even more saving. Messaged the following morning to confirm goods ready for collection.
Online order, easy and efficient.
Overall, very happy with my purchase experience with Homebase. The nearest store is several miles away but I got a good “offer” deal on a particular paint for a decorating project at home. I placed and paid for my order online to secure my chosen paint and received notifications via e-mail to confirm the order and when it was available to collect, an hour or so after it was placed. The order collection was easy with the paint waiting with customer service to be picked up and all the staff I encountered were pleasant and helpful.
Good ordering service
Good ordering service. Nice staff
Easy to return an online purchase item
Easy to return an online purchase item. Helpful friendly person who dealt with it. Credit returned in 3 days.
Easy to order and collect
Easy to order and collect. Good choice and price. Friendly and efficient service.
Excellent customer service from start…
Excellent customer service from start to end. Particularly helpful staff member Martin who helped me by taking my items to my vehicle
Poor Quality control
Traveled all the way to Telford from Mid Wales to get some Easipanels, went to Telford as they were showing 19 in stock. When I got there 15 were badly damaged and not useable, managed to buy 6 as two damaged ones I could still use. No apologies from the staff, although they did discount the two damaged usable panels. Why don’t they check there stock before placing on the shelves.
If it wasn’t for the fact that only Homebase seem to do these panels I would have shopped elsewhere

Antwort von Homebase - Telford
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







