I picked up a box of tiles and when I unwrapped and opened them 12 of them were broken and chipped.The box had fragile tape wrapped around it but someone obviously didn't take heed. On returning the h... Mehr ansehen
Unternehmen hat geantwortet
Unit 1, Oldbury Green Retail Park, Oldbury Ringway, B69 3DD Warley, West Midlands, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I picked up a box of tiles and when I unwrapped and opened them 12 of them were broken and chipped.The box had fragile tape wrapped around it but someone obviously didn't take heed. On returning the h... Mehr ansehen
Unternehmen hat geantwortet
We went into the shop to get advice about a new kitchen. We had a limited budget and were expecting not to be able to afford anything! We were pleasantly surprised that they had kitchens within our b... Mehr ansehen
My experience was great as my toddler had unfortunately had an accident in store and I wanted to clean up. Two lovely ladies assisted me and took care of it for me, they were so kind and understandi... Mehr ansehen
I was very disappointed with the customer service I received. I ordered 2 expensive shelving units which were delivered to me a day before a party at my house. One of the units turned out damaged wit... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

Unit 1, Oldbury Green Retail Park, Oldbury Ringway, B69 3DD, Warley, West Midlands, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Teresa was incredibly helpful, attentive and personable individual she is a credit to your organisation. I'm not sure we would have made the purchase had she not gone the extra mile to help us. When we arrived the pot that we bought was ready for us on a trolley.
This is a really good Homebase very friendly people that work there ,especially Theresa she makes the place feel like home.She very informative about the products which help me purchase the correct ones. amazing lady
Great staff at the Oldbury branch. Very helpful and I was dealt with very quickly. Brilliant.
Extremely happy with the services provided by suzett wiggin !she was so helpful and patient with my requirements. The end result after the units installed was very satisfying
and was delighted with her design and arrangements. Will be back for further purchases in the future.
Raj the till girl was extremely friendly and very helpful.
Straight in asked if I wanted any help! Then at rolls the lady was lovely really friendly smiley and chatty makes such a difference! (Theresa, was the ladies name)
Kerry as usual is such a friendly and extremely helpful member of staff she always makes my shopping at homebase pleasurable
Lovely lady serving on customer services till , Theresa , very cheerful and polite , made me feel cheerful too
Easy to collect and very friendly.
Staff lovely there, especially Kerry on the till. Lovely selection of well priced healthy plants
Popped into my local store today to get some silicone for the bathroom. Lovely colleague Sam served us at the till she was very friendly and helpful.
Kerry was great, friendly and efficient. Credit to your company and team.
Efficient and staff very friendly and helpful.
Had a really good experience today in Homebase Oldbury- big thank you to Teresa who was very helpful and personable. She gave me good advice - she was so helpful and accommodating. Thanks to her my bathroom is painted and finished. If you give staff rewards for good service then she definitely deserves one. She is a real asset to the company
Sales assistant was excellent quick efficent service.
Theresa served us and was very knowledgable about the plants we were buying. Gave me some fab advise and I went away feeling very pleased with the plants I’d bought as I’d felt a bit nervous buying the plants and choosing the rights ones as they were for a gift.
Great service. Quick easy and very polite staff.
Popped in to see if I could get help regarding a previous purchase.
Suzie was polite and professional and assisted me to resolve my query.
Excellent customer service.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.