fantastic customer service! i bought 25 paint testers and the price wouldn't work on the till so each one had to be entered manually! it took Evelyn (231876) ages and I said I'd leave them but she sai... Mehr ansehen
Standort
Standort wechselnEnterprise Way, Bramingham Park, LU3 4BW Luton, Bedfordshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Evelyn at the Luton store was really helpful helping us obtain a specific set of Christmas tree lights. Approachable, pleasant, kind and really helpful. She had knowledge of where products are in the... Mehr ansehen
Deja vu... yet again, searched items were out of stock at local Luton store, so attempted ordering using the 'deliver to store' option. Got to the Basket page, lo and behold, 'Basket Error' warning. A... Mehr ansehen
Unternehmen hat geantwortet
Incredibly rude and obnoxious woman on till. Accused me of queue jumping then proceeded to slag me off to customer behind me as i paid and left store, obviously though i was out of earshot. Appa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Homebase - Luton
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Enterprise Way, Bramingham Park, LU3 4BW, Luton, Bedfordshire, Vereinigtes Königreich
- 0345 640 7049
Bittet Kunden um Bewertungen
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Hat 13 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
fantastic customer service - Evelyn
fantastic customer service! i bought 25 paint testers and the price wouldn't work on the till so each one had to be entered manually! it took Evelyn (231876) ages and I said I'd leave them but she said "that's ok" and did them for me anyway
What a gem!
Evelyn, Luton Branch! What a gem! I cannot thank you enough for the help that you gave me today. You went way above and beyond and with a smile on your face. I could not have coped without your help! Thank you so very much!
Homebase Luton
Homebase Luton
Such a shame that they are closing. Staff have always been super helpful and friendly and continue to be despite the loss of their jobs. Great customer service from Evelyn on the tills. I wish them all well x
Very helpful
Very helpful, friendly and efficient
Evelyn’s always happy which is contagious, giving a pleasant shopping experience
Lovely worker
Went looking for Christmas lights at the shop and found what we needed. Lovely Evelyn at the tills was so kind and helpful at checkout thank you!
Shocking service today.
I have previously left great feedback about this store and in particular Evelyn who on previous occasions was kind and helpful. Not on this occasion she was rude and condescending. I leaned across to touch one of the Christmas decorations to se how sturdy it was and got shouted at in front of other customers telling me I should know better. I’m not 5 years old and didn’t appreciate being spoken to like that. Was in the store Friday night. Long queues 1 till open. Evelyn came over to open a till and started arguing with her colleague in front of customers about what till she wanted to be on telling her colleague to move. With customer service like this it’s no wonder the administrators have been called in. Such a shame. Shopped at this store and been loyal to Homebase for years.
Evelyn at the Luton store…
Evelyn at the Luton store was really helpful helping us obtain a specific set of Christmas tree lights. Approachable, pleasant, kind and really helpful. She had knowledge of where products are in the store and was an all round excellent store assistant. Thank you for a pleasant experience visiting our local store.
Item was ready to be collected
Item was ready to be collected
Pleased as Punch! Received 'order ready for collection'…
Received 'order ready for collection' notification very soon after placing the order.
The young man who dealt with me at collection point was very helpful and polite.
Trouble free collection and staff lovely
Trouble free collection and staff lovely
The price was good
The price was good, parking was easy and my goods were immediately available.
Evelyn at the Luton branch was…
Evelyn at the Luton branch was absolutely amazing, she helped and guided us to make good choices based on our budget. Her patience and support put us at ease while we took our time to choose the best things for us. She was friendly and very helpful! Thank you!
Excellent service was provided by…
Excellent service was provided by Evelyn. Really great experience.
evelyn at luton was lovely and cheerful
evelyn at luton was lovely and cheerful
Bramingham Park has the loveliest staff…
Bramingham Park has the loveliest staff ever.
Tidy shop , easy to find what you need and good prices.
Evelyn and Rees helped us to make this shopping experience great .
We definitely came back.
Santa is coming to town
Decided to do a last minute trip to my local homebase to get various coloured paint to use in decorating out Santa sleigh
Lady who served me was very helpful and helped me make some choices on colours
Evelyn has great customer service and…
Evelyn has great customer service and is a credit to your company.
Great product and service.
Thank you!!
No issues collecting and buying…
No issues collecting and buying products needed. Good quality bath shower seals
Keeley at the luton shop provided me…
Keeley at the luton shop provided me with excellent customer service. She took 2 different size of paint pots to see which would give me the best discount.
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