No message sent to say order ready to collect. Store phone not answered multiple times & communication via website impossible as the bot couldn't find the order.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought 2 pieces from Homebase, Rattan Sideboard (home delivered) & Rattan Bedside Table (click & collect). Could not be happier with my purchases. They fit beautifully and better than expected. Took a... Mehr ansehen
It was so straight forward made enquiries last Sunday had a proper measure from the sales lady on Wednesday had a kitchen fitter out on Thursday with dates and price paid for the kitchen today. Sorte... Mehr ansehen
Misleading pricing labeling. Products had price on. And a big sign saying 20% off. The sign implies original price and you get 20% off. Once at the till we found this was an already discounted pr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Homebase - Harlow
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Edinburgh Way,, CM20 2TN, Harlow, Essex, Vereinigtes Königreich
- 0345 640 7802
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Denice Jennings was our consultant and…
Denice Jennings was our consultant and made choosing and designing the kitchen a straightforward and enjoyable experience. I was more than happy with the results and she was very helpful and knowledgeable of the products available. An excellent consultation.
Thanks to Lisa and Gary at the Harlow…
Thanks to Lisa and Gary at the Harlow store this week who spent ages trying to get me the right paint colour - so friendly and helpful
Efficient online service
Polite and helpful
Susan who served me was very polite and quickly summoned help to take the compost I had bought to my car and load it for me.
Good value/price
Polite and helpful staff who assist you!
The staff were friendly and helpful
The staff were friendly and helpful. One of my items was slightly damaged and a discount was offered when I pointed this out
chose Homebase over other stores…
chose Homebase over other stores because I generally receive a better service
Harlow Home Base staff always lovely
Harlow Home Base staff always lovely
Love love love my pots!!!
Friendly Harlow Homebase
Dropped in to Harlow Homebase this week and had 3 great interactions with such helpful staff. Susan at the desk, a gentleman who came across to us to help when he could see we were looking for something and the lady outside who pointed us to another item. All so friendly and smiley. Seems a nice place.
Very helpful customer assistants…
Very helpful customer assistants working on the paint section. We have a new bathroom and wanted a paint to match the bath panel. One assistant scanned the panel to produce a match pot. When we returned, having checked the colour to be an exact match, another assistant explained about the different types of paint we could use and how the reflective qualities would be different.
It costs nothing to smile.
Staff need to cheer up a little.

Antwort von Homebase - Harlow
Very friendly and helpful assistance
Very friendly and helpful assistance
Polite and friendly lady
Polite and friendly lady. I wish all your staff were like this lovely person.
Such a friendly bunch at Harlow
Such a friendly bunch at Harlow, the ladies on customer service were a dream and the lady (Grace) that served us was also pleasant.
Thanks for the advice on the floor tile outdoor paints ladies.
The kindest man
I was having a really bad day and I had no idea what bathroom tap I should get. I asked for some help and I have never been so grateful! Alan was fantastic and really restored my faith in humanity. Thank you so very much!
Looking to match paint for the kitchen…
Looking to match paint for the kitchen appliances, Grace provided great service and was friendly and helpful.
The paint matching was spot on and the finished colour looks great.
Committed, resourceful staff
I ordered 6 bags of compost, click & collect. Leanne phoned to say the store were running out of this product and offered a package that gave me a better deal. She was committed, helpful and imaginative a joy to work with.
Very friendly
Very friendly, efficient, polite service
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







