Company selling broken photo frames and hide it skillfully. After I discovered it 5 mins after payment the staff reject to exchange. At bargain price doesn’t mean customer accept defective goods and b... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Came in for help with paint. Callum at the paint desk could not be more helpful. Made us feel very valued as customers, even though he was really busy, no question we asked was too much trouble and wa... Mehr ansehen
I cannot but give top marks to the 2 gentlemen who made my paint shopping at Homebase Feltham today an absolute joy. Cullum and the manager James ensured I was well received, respected, advised proper... Mehr ansehen
I called the Homebase in Twickenham Road to ask for some advice on a mirror fitting and spoke to Tanya, I subsequently went down there and Tanya and Anna were very helpful. Anna not only solved my... Mehr ansehen
Unternehmensdetails
Über Homebase - Hanworth
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Twickenham Road, TW13 6EZ, Feltham, Middlesex, Vereinigtes Königreich
- 0345 640 7079
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
A wasted journey to collect a rug as…
A wasted journey to collect a rug as they sent completely the wrong item. Had to reorder and wait nearly a week to collect. Got it now though. Not the store’s fault though - they were as cross.

Antwort von Homebase - Hanworth
Well done John
John was very helpful with assisting me to my car with large storage shed. Got home was damaged called Homebase and got to speak to John again. He had replacement ready for me on my return👍very polite and helpful
Refund
When we changed our mind with a recent purchase it was fairly straightforward to get a refund.
Ashok and colleagues
Ashok and colleagues were very helpful today. They all helped me in different ways to choose the correct paint for the work I need to undertake. Ashok and his colleagues were patient, friendly and knowledgeable regarding my requirements.
Very helpful, great customer service
Scott was most helpful in working out how much paint was needed to be mixed up. He was very knowledgeable and even though busy he was able to help me and other customers around
I was able to pick up my item without…
I was able to pick up my item without queuing and the assistant found it straight away.
Tanya at the till was helpful polite…
I managed to get paint with the super good offer they had of buy one and get one half price .
Tanya at the till was helpful polite and brilliant . I went back to homebase few times in the last week and each time she went out of her way to be very helpful
Kitchen.
I want to thank Neri for all his work and support designing our kitchen. His knowledge was superb and he was incredibly personable.
Thank you Sean!
Would like to thank Sean who assisted me and my dad on paint. He was extremely polite and knowledgable. Nothing was too much trouble and all the queries we had Sean was able to answer for us. He even took the time to paint samples onto wood to show us what the colours would look like. Thank you Sean!
Great customer service
The staff at the store were very knowledgeable when I asked them questions and very helpful.
Great Shopping Experience
Very easy too navigate store with friendly staff who are very attentive and go above and beyond too help :)
Really good Homebase
Really good Homebase. Lovely polite staff. The manager is really helpful and polite too.
Great experience
Great experience, really helpful staff. Needed some bits for a day project and had no issues with finding what I needed.
Everything was very easy too find and…
Everything was very easy too find and the store manager made it even easier so helpful and polite thanks Homebase
Very helpful lady in garden section .
Very helpful lady in garden section .
The lady that served me was extremely…
The lady that served me was extremely polite and friendly
Tanya was particularly helpful and…
Tanya was particularly helpful and friendly, which had a really positive impact on our shopping experience.
Very nice employees
Very nice employees, quick and easy to collect my order.
Very clear and everything ready for…
Very clear and everything ready for collection
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







