The online order was ready quickly and I was helped to the car with it by a friendly member of staff. The box ends were quite damaged and so the cube storage pieces inside but also got a bit damaged b... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Brilliant. Easy to order ,choice of delivery days. Staff in Glenrothes branch always cheery and very helpful. Company and guys delivering kept me updated. Cheery delivery guys brought very large box... Mehr ansehen
Tried to use click and collect but system froze, so phoned branch to be told item not in stock. Later had online access and system showed 8 in stock. Phoned back and a different assistant confirmed th... Mehr ansehen
I was interested in the paint offer buy one get half price , but this excluded internal white paint WHY ? anyway I bought some paint then my daughter noticed the offer so I asked for it , we went roun... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Homebase - Glenrothes
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Pentland Park, Saltire Centre, KY6 2AL, Glenrothes, Fife, Vereinigtes Königreich
- 0345 640 7624
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 48 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very helpful and cheerful staff
Very helpful and cheerful staff, were happy to find out information on stock and deliveries.
Pauline on tills was very helpful letting us keep our stuff near the tills so we can change vehicles and come back to collect.
I went to Homebase to buy paint the…
I went to Homebase to buy paint the cashier told me about the 3 for 2 deal on Dulux paint so the cashier Pauline saved me £21 so thank you Pauline for your excellent service.
Very helpful staff
Very helpful staff, asked if I needed help.
Thank you to George who helped me very…
Thank you to George who helped me very early this morning. I Was in the glenrothes homebase, at 0830 buying laminate flooring.
He was a true gentleman lifted the 3 packs of laminate onto the trolley for me.
Then offered to put it in my car for me.
Homebase is very lucky to have him. Thank you again George for being so kind.
Love love lovee
Amazing service
We came into the Glenrothes store to buy lots of paint for doing up our flat and we were served by Pauline who went out of her way to get us the best deals and helped us find the products we needed. She was really patient and friendly! Thank you!
Poir staff attitude
I was served by Margo , an older operator with no manners or customer service ATALL , ignored me when i spoke , face was tripping her , defo not the job 2 b in wi that attitude towards the public
Excellent service with a smile
The guy who sorted out my order was very pleasant and helpful and offered to bring and then brought the items across to the till for me as I had other purchases. He also asked if he could help me carry anything out to the car / I didn’t need any help though it was very nice of him to offer and check that I could manage - thank you 😊
Online order fantastic service
Member of staff, was very helpful and got our order right away. Thanks
Was served by George
Was served by George. He was really helpful. Great service
I had to return 2 ceiling lamps as when…
I had to return 2 ceiling lamps as when I asked my electrician to fit them, he told me they were unsuitable for my house. When I went to my local Homebase store in Glenrothes to try to exchange them, I was served by Lynda, and she put me in contact with Dave, who really went out of his way to help me choose new ones. He was absolutely brilliant in the way he explained things to me, I can not thank him enough.
Every member of staff assisted me in my…
Every member of staff assisted me in my shopping needs quickly and easily.
Excellent Customer Seevice
Trying to buy a replacement drawer handle when George the assistant noticed that I was trying to match my broken one with the distance between the holes he explained that the sizes were on the back of the packaging, had a real pleasant manner along with his wife who was working in same isle. Nice to see someone take time to help on a small purchase - excellent customer service indeed.
Fantastic Staff
I purchased a flat pack window seat yesterday. The chap that sold me it highlighted that the box was damaged and he cut it open for me to check there was no visible damage. Once i opened the box yesterday evening at home, i could see that one of the end section had been badly damaged. Went back to the store this morning to return it. The staff were super helpful, full return with no issue. No other item left in the store room so allowed me to take the display item, with a small price saving as a display model. Julie helped me arrange everything at the till and George helped me carry the window seat out to the car. I have been using this store for almost 20 years, it is not my local store any more as have moved. but still keeping using it, as the staff are amazing!!
Quick Collection Service
They had my order ready for me to pick really quickly.
Click and collect
Website easy to use and collection was very quick...
Tried to use click and collect but…
Tried to use click and collect but system froze, so phoned branch to be told item not in stock. Later had online access and system showed 8 in stock. Phoned back and a different assistant confirmed they were in stock - and 2 held for me to collect. On arrival assistance to load into car greatly appreciated. Well done Bradley
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