I had to bring a faulty product back. Rebecca’s customer service attitude was poor. I tried to explain that it was inconvenient to have to bring it back. She refused to apologise saying she doesn’t pa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I had to bring a faulty product back. Rebecca’s customer service attitude was poor. I tried to explain that it was inconvenient to have to bring it back. She refused to apologise saying she doesn’t pa... Mehr ansehen
Unternehmen hat geantwortet
After getting a new Intergrated fridge/freezer fitted, we needed some new doors as we had been advised incorrectly by a previous company on sizes etc. I can’t tell you how helpful Kayleigh and Neil we... Mehr ansehen
Popped into Homebase Frome yesterday for another pot of Heritage paint as we’d run out. Peter was as helpful as ever and quickly mixed a pot up for me as there was none in stock. He’s always ready w... Mehr ansehen
Linda at HomeBase in Frome Somerset is a happy friendly and efficient member of staff. I bought numerous items but later had to return some unused as they were unsuitable. Linda is consistantly pleasa... Mehr ansehen
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

Wessex Fields, BA11 4DH, Frome, Somerset, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 46 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Peter was brilliant, nothing was too much trouble! He mixed some paint for me when the one I wanted was out of stock and he didn’t complain at all :) would definitely get my paint from him again. Thank you Peter!
Easy to find product and order online. Good price and available within hours. Ready on the shelf at the in store collection point.
I was returning an unwanted gift and managed to speak to Ian about it and he was very understanding and excellent with his customer service in effecting the refund as well as then giving me lots of information and insight into the other product I ended up buying. Ian was amazing!
Ian made my day! His customer service, understanding and helpfulness were beyond compare. He helped me sort the problem, had good advice, did not rush me and gave me his full attention. Outstanding.
Peter was supper friendly and helpful. He had no hesitation to help. A star member of your staff.
Excellent salesman called Pete who went above and beyond and was extremely helpful!! A asset to your company!!!
Polite and offered advice on the plants i purchased
Peter was so helpful on the paint counter. Knowledgeable and quick.
I was served by Peter. He was so helpful in many ways even carrying my purchases to the till. Thank you Peter
Peter helped me when selecting paints and mixing them. He went above and beyond with his customer service and was very knowledgeable. He made my shopping experience easy and enjoyable. Thanks again, Peter. The store are lucky to have you.
Very easy to park outside the store. Click and Collect just inside the entrance and my order was received very quickly.
I got what I needed but it took a long time. Couldn’t find staff to help. I was carrying a newborn baby and needed to lift compost bags, a fellow customer kindly helped me and put it on my trolley and my car but no staff available. I had hoped that there would be the offer/option when I got to the till but that did t happen.
Pete on the paint mixing department in Frome is brilliant, really helpful and friendly and saves me some money!!
Order was there, friendly staff, unfortunately I had ordered the wrong thing but they were very helpful.
The service I received from Peter who mixed some paint for me. He couldn’t have been more helpful or charming - good old fashioned service. Peter even took my large tin of paint to the till which enabled me to leave promptly. Please employ more Peters!
Brilliant service from Pete today. He went out of his way to sort out my paint predicament. Very helpful.
Pete was so helpful today , I left it all to him to sort out my paint
We picked up some paint and Pete mixed the paint for us. He gave us excellent customer service and was friendly and knowledgeable.
Pete was very helpful and gave good advice to support us with our paint mixing choices. Very engaging and friendly.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.