Easy to order and quick to be ready to collect. Polite service in store and it was very busy. Knocked off one star as the ceramic pot I'd ordered had a couple of small chips in the rim. It was heavily... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered a B&D Powerfile online for collection at a store, and Homebase took my money. A little later they cancelled my order, so I had to re-order from a different store, further away from home. S... Mehr ansehen
Unternehmen hat geantwortet
The store and staff are great… however I can’t understand how rude the customers that shop in Epsom are they manners are disgraceful. The staff try there best with who they have but it seems never goo... Mehr ansehen
I am happy with my recent experience. I bought a Country Living Kitchen from the Ewell store. I was assisted by Charlie who was knowledgeable, experienced and helpful. The whole process was straightf... Mehr ansehen
Unternehmensdetails
Über Homebase - Ewell
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
23 Reigate Road, Ewell, KT17 1PE, Epsom, Surrey, Vereinigtes Königreich
- 0345 640 7127
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 46 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Tj was very helpful and very…
Tj was very helpful and very knowledgeable and helped me loads with a power base battery
We were served by TJ and Gemma
We were served by TJ and Gemma. It was quite late in the day. They were both super friendly, very professional and absolutely delightful. I rarely see this level of customer service. They are a credit to your company and your shop will be my first port of call next time because of these two great women. They rock!!
Consistently good customer service and…
Consistently good customer service and product range.
Customer Service Recieved
Came into store in Friday to pick out paint. Sam in paint ask me if I need help and was very helpful and polite and took time to help me and was very patient. I had bad wrist and he also help me to car. Great staff member for Homebase
Great service from Catherine! And a very stylish product too!
Thanks Catherine for arranging for my cotswold ceramic pot to be brought down from a high shelf in warehouse and set aside for me to collect! It’s a lovely stylish option, great value - I’ve done my online research and this beats all others!
Homebase Ewell great help TJ
Brilliant service by TJ over and above. Thank you
Great in store when I had a query and…
Great in store when I had a query and ver good delivery service.
Ewell review
Came in on Friday to buy some paint for my living room, sam asked me if I needed any help and recommend some really lovely paints and I feel in love the polished pebble. Sam had a such a great help and had lots of knowledge on paint, and also help me to the car with the paint. Sam did an amazing job.
Excellent service
It was well packed, even it was big package was intact. Fast delivery.Good price and good quality
Great service - strange sound
Great service - took my old lawn mower for recycling. New Powerbase 37” ready. Only 3 stars because there is a sporadic sound when the blade rotates which could be sign of a problem. If it’s fine I’ll update my score
Richard Moody

Antwort von Homebase - Ewell
Great experience
Great experience. Went to the Epsom/Ewell branch and Katarzyna was really helpful finding the right garden furniture. Sam & Harrison were legends helping me pack everything into my car - great customer service!
I needed to get garden furniture quickly for an event and if I didn’t have the help from those 3 I probably wouldn’t have bought it.
Homebase, if you’re reading this give them commission / bonus pay.
Item ready within 10 minutes
Item ready within 10 minutes, collection stress free
TJ was very professional
TJ was very professional, warm and helpful when serving me. I would recommend their services anytime.
Helen was very very helpful and…
Helen was very very helpful and friendly in getting my decking stain
Your member of staff,TJ
Your member of staff,TJ.
Despite what should have been an easy exchange, due to your systems, TJ had to search for the transaction to do the exchange. She went above and beyond.
Great selection of products and the…
Great selection of products and the staff are always happy to help especially Helen and Hasan
5 Star quality customer service
Just had to write this review after my 5 star experience at Homebase Epsom. I literally dragged myself in there to choose some paint after a long day at work when suddenly I hear do you need some help! Sam in the paint department helped me choose some colours was very patient and knowledgeable about what I should expect then it didn’t stop was served by a lovely lady Helen at the till. Thank you guys those gestures of kindness went a long way with me . Customer service at its best! :-)
Great customer service!
Had the great pleasure of dealing with Helen…very courteous and helpful
I have shopped here for a number of years and intend to carry on in the future
GW.
I am very disappointed with the…
I am very disappointed with the lawnmower.
The grass was not even that long and
It was constantly switching off.
I had to open it, clean it and trying to figure out what was happening took me all day and at the end I was not able to finish my garden.

Antwort von Homebase - Ewell
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







