Couldn't get this item in Ipswich, and delivery would take about 10 day's, so done click and collect from the Colchester store, paid for it and it was ready to collect in about 2 hours, the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Couldn't get this item in Ipswich, and delivery would take about 10 day's, so done click and collect from the Colchester store, paid for it and it was ready to collect in about 2 hours, the... Mehr ansehen
Unternehmen hat geantwortet
Absolutely rubbish! When ordering the product, it was all straight forward. We got the box then when opening at home had realised it had another persons address on the label on the side. Then openin... Mehr ansehen
Unternehmen hat geantwortet
We just had our new kitchen installed from Homebase in Colchester. The designers Lenka and Darren were really friendly and helpful and designed the kitchen really efficiently and helped us decide our... Mehr ansehen
They gave us the wrong garden chairs which we only discovered when unpacking them at home. Nobody answers the phone at Colchester Stanway so we face another 80 minute round trip in the hope that the... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

Tollgate West, Stanway, CO3 8RH, Colchester, Essex, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Bought online , website very clear , did click and collect, walked in this morning, items all ready !
Polite and friendly staff
First class experience!
Highly recommended
Older female member of staff at the till went above and beyond to find me the paint I needed. Excellent service
Operator 228925
Great shop, needed paint, with offers on great buy
Shout out to Sandra, service desk & store Manager Adrian. Couldn’t have given a better service to me and my family. Sandra helped get all my stock in on order which was extremely limited & Adrian picking up a piece of furniture from another store which Sandra arranged. Fab service from both sides. Such lovely people and I wish to send them a massive thankyou 😊
The member of staff helped me with some advice on a Karcher product I needed. Impressed with the great advice and a great product. Will definitely be back to Homebase.
The shelves utilise shared dowel rods which are plastic and simply too short, it leaves about 8-10mm for the adjoining shelf. Simply not enough to support the shelves. It has no structural rigidity and needs additional support as it moves side to side far too much. My wife is disabled and she is scared it will collapse, which I can understand and think the same. We have numerous other brands of box shelves and they are very very sturdy. We thought we would give homebase a try but wish we hadn't bothered.

Antwort von Homebase - Colchester
Excellent service, order ready within the hour and I got assistantance with loading the trolley.
I recently visited Homebase in need of a certain type of paint. I approached a member of staff called Greg who was very helpful and took his time to give me plenty of advice on which paint would be the best choice and how to get the best result. Greg was very polite and had excellent customer service. I definitely will be shopping here again!! 5 stars!!
Text to say order was ready. Order was not at counter and the poor staff member had to leave to go and get my items, when there was a queue behind me.
Even though I gave the order number, I was asked for ID. I did not have any on me. If ID is required at time of collection, it would be really helpful if this could be added to the text notification !!!
I have recently been twice to Homebase Colchester and on both occasions Sandra was extremely helpful and went out of her way to help me.
I was greeted at the service desk with a smile and a welcome the lovely lady Jan chatted as she was scanning my item, I told her the bracket I’ve bought may not be big enough but won’t know until I get home.
I was told I could bring it back if it’s not correct and they will change it. Then genuine goodbye.
I felt as though
Brilliant staff in the showroom
Highly recommend
More check out staff needed, just one person doing everything.

Antwort von Homebase - Colchester
Helpful staff when looking to purchase paint.
Found exactly what I needed for storing my stained glass accessories thanks to excellent help from Sandra.
Many thanks!
Quite a surprise to have my order delivered by a young lady using her own car!
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