Bought laminate flooring 2020 for new kitchen, over £1000 paid. Absolute thin, flimsy rubbish. Most joints show and does not fit together very well. For many, many years I was working in the build... Mehr ansehen
Standort
Standort wechselnDiscovery Park, Barnfield Drive, PO19 6UX Chichester, West Sussex, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
we have had a wonderful experience at Chichester Homebase. Our first meeting was with Janet who helpfully showed us around the kitchen options and arranged a design consultation with Phil. Phil has be... Mehr ansehen
Went into the store with my partner and her nan looking for a good quality Tap and draw handles for her new kitchen. Janet came over to provide assistance in what we were looking for. She was ab... Mehr ansehen
Brilliant! Messaging quick to confirm order then to confirm status for collection. Also, please give big thumbs up to Homebase Chi team - I rang beforehand to check if I could take in my Black Labr... Mehr ansehen
Unternehmensdetails
Über Homebase - Chichester
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Discovery Park, Barnfield Drive, PO19 6UX, Chichester, West Sussex, Vereinigtes Königreich
- 0345 640 7350
4.1
Gut
163 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Lovely guy helping
Lovely guy helping - quick efficient and amenable
8. April 2024
Bewertung ohne vorherige Einladung
Highly recommended
Highly recommended. Great staff, very helpful and kind. Brilliant products at a great price
4. April 2024
Bewertung ohne vorherige Einladung
Peacock Trellis
I wanted a sturdy metal trellis and that is exactly what I received. The order and delivery was reliable. I now have 3 so that speaks for itself
28. März 2024
Very knowledgeable
Very knowledgeable, friendly and professional from the first visit to browse and then a second visit for an appointment and purchase.
28. März 2024
Easy click and collect plus friendly…
Easy click and collect plus friendly service
30. März 2024
Bewertung ohne vorherige Einladung
Extremely helpful and knowledgeable
Jack in the paint department is a real asset to your company.
He was extremely helpful and went above and beyond helping me and giving me advice on a paint even though he was unable to help me (due to my paint not being in stock).
29. März 2024
Bewertung ohne vorherige Einladung
Chichester West Sussex Staff
The staff at Chichester were very helpful and knew their job and advised me accordingly about which model of battery operated lawn mower would suit me best
21. März 2024
Till staff 040755
Shopping around the store was ok. But the customer service was very poor. The lady who served us was miserable never cracked a smile and made you feel awkward she shook her head and tutted when i struggled to get my card out of my purse. She definitely needs some training in customer service.
20. März 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Chichester
Hi Clare,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Being allowed to take my dogs in store…
Being allowed to take my dogs in store really makes for a better shopping experience for me as they set the alarm off if I leave them in the car!
Quick service Click and collect means we are in and out in a matter of minutes with the goods ready loaded onto a trolley
Friendly helpful man on the click and collect desk cheered up a rainy day as well
19. März 2024
Bewertung ohne vorherige Einladung
Quick and easy
18. März 2024
Bewertung ohne vorherige Einladung
Ordering and delivery excellent.
Ordering and delivery excellent.
Product very sturdy but lid is not waterproof as poor fit.
8. März 2024
Antwort von Homebase - Chichester
Hi Lorna,
Thanks for your feedback. We’re sorry for any disappointment caused by the lid of your product - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. We'll ensure your comments regarding the lid is fed back to the relevant teams. Please get in touch if you need any further support.
Thanks,
Team Homebase
Staff not helpful
No stock in store, staff said could not order in, ordered on line, went for collection and they picked wrong colour, told me to go and find the correct colour
6. März 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Chichester
Hi James,
Thanks for your feedback. We’re sorry for any disappointment caused by your experience instore. We've shared this with the instore team to review further.
Thanks,
Team Homebase
Though the sink was exactly what I…
Though the sink was exactly what I wanted it was delivered with a large crack in it. Though my bathroom fitter immediately rang and was told he would be phoned and emailed as yet we have heard nothing regarding an exchange of the item. I now have a nearly finished bathroom minus the sink. Customer service in this area is seriously lacking and I would hesitate to have anything ordered from Homebase again.
3. März 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Chichester
Hi Melanie,
We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. All feedback enables us to grow and be a better Homebase for our customers, so thanks for taking the time to leave your review. We can see that our Customer Service Team are liaising with the supplier to get this sorted for you.
Thanks,
Team Homebase
Easy collection with helpful polite staff
Easy collection with helpful polite staff
5. März 2024
Bewertung ohne vorherige Einladung
Grumpy service
Homebase is fine but the man at the click and collect desk was so grumpy! I felt I was inconveniencing him greatly especially as I not only wanted to collect my item but also wanted to buy a couple of things x
2. März 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Chichester
Hi Jo,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Good selection of products
Good selection of products , but no staff to ask where to find things .
and no signposts to the tills, when I did find the tills I had to wait till someone was called to serve me .
20. Februar 2024
Antwort von Homebase - Chichester
Hi Caroline,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store management.
Thanks,
Team Homebase
Ordered easily collected with no issue
22. Februar 2024
Bewertung ohne vorherige Einladung
Prompt and courteous service
16. Februar 2024
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