The worst return process and customer service I’ve ever experienced. Absolutely awful! After 30 emails back and forth, they kept refusing to speak to me because my PayPal address was different. When... Mehr ansehen
Standort
Standort wechselnUnit 3 Greyhound Retail Park, Greyhound Park Road, CH1 4QG Chester, Cheshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Home base chester sealand road went for paint for large building . Julie was amazing and we ended up buying different paint on her advice . So very helpful and knowledgeable which makes a huge chang... Mehr ansehen
Just had the most amazing customer support from Rachel in Homebase Sealand Chester. Working on gardens she jumped on the furniture department and had only used the delivery service once. She showed in... Mehr ansehen
Julie was super helpful! She was really friendly and personable giving us recommendations for our paint choice. She gave us expert knowledge on paint types that would be suitable for our home. She mad... Mehr ansehen
Unternehmensdetails
Über Homebase - Chester
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Unit 3 Greyhound Retail Park, Greyhound Park Road, CH1 4QG, Chester, Cheshire, Vereinigtes Königreich
- 0345 640 7057
4.3
Hervorragend
107 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Home base compost
Bought 3 bags of homebase multi purpose peat free compost for £18 .this compost is full of wood chips extremely coarse and has not been sifted, it is unsuitable for seedlings and pots .very disappointed with this product
24. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Chester
Hello David,
Thank you for your review, we are sorry to hear you are dissatisfied with the quality of our compost. We are on a huge & exciting, environmental journey to reduce and remove peat from our business. Peat free product consists of more and varied materials vs peat; therefore it can sometimes look and feel much different to a peat based compost. Our Homebase branded composts are all tested and trialled. They pass our performance expectations. Please do get in touch with us with any images/batch codes on the bags you purchased so we can conduct a more extensive review.
Kind Regards
Team Homebase
Ordered online & received a message to…
Ordered online & received a message to collect my item within a very short time. Staff so helpful and friendly at the store.
17. Februar 2024
Bewertung ohne vorherige Einladung
Very happy with items and the process
Great items and easy to collect
8. Februar 2024
Bewertung ohne vorherige Einladung
Julie was amazing.
Julie was super helpful! She was really friendly and personable giving us recommendations for our paint choice. She gave us expert knowledge on paint types that would be suitable for our home. She made our experience very pleasant and we will go back again and see her.
9. Februar 2024
Bewertung ohne vorherige Einladung
Lovely service
The shop was very clean and tidy , the lady on the till with short curly red hair and glasses was very friendly . I’ll definitely be back
8. Februar 2024
Bewertung ohne vorherige Einladung
Steve was a great help
Steve was a great help, his customer service was impeccable. Nothing was too much for him. I will be returning, thank you Steve for your patience whilst assisting me.
3. Februar 2024
Bewertung ohne vorherige Einladung
Visited this store to have paint…
Visited this store to have paint matched. Nothing was too much trouble. The guy that helped me was lovely, so polite & knowledgeable. Will definitely be back again.
3. Februar 2024
Bewertung ohne vorherige Einladung
Beautifully tidy store
Beautifully tidy store with fantastic staff. Welcomed as we walked in and directed us to click and collect. Asked by several team members if they could help as we were looking round.
3. Februar 2024
Bewertung ohne vorherige Einladung
Excellent Customer Service
Great staff, immediate approached to be of assistance - excellent customer service.
31. Januar 2024
Bewertung ohne vorherige Einladung
Amazing customer care for paint…
Amazing customer care for paint matching all staff went extra mile but Kat was brilliant and spent so much time sorting it .
30. Januar 2024
Bewertung ohne vorherige Einladung
Good price and collection experience
Paint was a good price. I ordered and picked up an hour later. Paint was ready for me in store
19. Januar 2024
Bewertung ohne vorherige Einladung
Cube storage units
Ordered items online, were available within hours. Collected them without problem. Staff pleasant and helpful
20. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Chester
Hi Alan,
Thanks for your feedback! So pleased you had great service - If there is anything we could have done to change your 1* into a 5* please update your review to let us know 😊
Thanks,
Team Homebase
Excellent service thank you
15. Januar 2024
Bewertung ohne vorherige Einladung
Great experience
Great experience - staff were super helpful and friendly. Will definitely shop again. Everything was done with a smile and courtesy.
7. Januar 2024
Bewertung ohne vorherige Einladung
Drove from Conwy
Drove from Conwy. Went into store looking for a toilet that was higher than normal for my husband who has bad hips . Mary was extremely helpful and knowledgeable and went through the options with us and helped us look at other bathroom items too. Will definitely be back.
2. Januar 2024
Bewertung ohne vorherige Einladung
Order arrived as expected
Order arrived as expected, collection from Chester store. Quiet store, no queue or wait times. Packaged well as breakable item.
16. Dezember 2023
Antwort von Homebase - Chester
Hi Rachel,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Easy ordering and delivered on…
Easy ordering and delivered on time...excellent quality and makes my kitchen look so bright and modern.
17. Dezember 2023
Antwort von Homebase - Chester
Hi ROGERS,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Very friendly and helpful staff
16. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Homebase - Chester
Hi Angela,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
My visit
Rachel was a lovely person to speak to during my visit today. And she was so polite
16. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Homebase - Chester
Hi Rhys,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
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