Order processed quickly. 1 item not in stock but got a phone call to advise and refund arranged automatically. Easy click n collect process- order ready on trolley (many bags of compost) so much quick... Mehr ansehen
Standort
Standort wechselnThe Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP Cannock, Staffordshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed the... Mehr ansehen
Unternehmen hat geantwortet
Went to buy a hedge trimmer (bosch as was only brand made somewhere other than China!). Displayed trimmer had a big hole smashed in the box. Found a young chap and asked him if they had another one i... Mehr ansehen
My kitchens not even 3 years old yet and I can see im going to need multiple repairs done very soon. Not a patch on Howdens
Unternehmensdetails
Über Homebase - Cannock
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP, Cannock, Staffordshire, Vereinigtes Königreich
- 0345 640 7114
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 43 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
All good except the topiary balls I…
All good except the topiary balls I purchased one had some greenery missing luckily there were some more so I was able to look through them and choose another
Went for a click and collect order…
Went for a click and collect order yesterday and hadent really got a clue what i had ordered. When i got the order the plant pots was beautiful and i wanted some more 12 more 🤣 A fabulous member of staff brought my order out called John O and i can’t explain how helpful and friendly he was he’s a treasure to your team. He showed me where they was and only had medium size out in store so he went out the back to get some more and some was chipped so went out his way to find ones that wasent chipped and helped me to the till as i now had 3 trolleys
It was so lovely to come to a store and recieve help and such excellent customer service.
I was also served by Kristina who again was so helpful and helped me refund some items and purchase the rest
Thank you for your help
Ordered on line was so quick polite…
Ordered on line was so quick polite girl on customer service well done Homebase.

Antwort von Homebase - Cannock
Fabulous service from Julie and Holly
Fabulous service from Julie and Holly, went out of their way to advise me on best option on buying paint on 3 for 2 offer. Worked out a great savings for me. Helped fined extra stock. Very friendly, a pleasure to shop there today.
Brilliant delivery staff
Polite, on time and extremely respectful, when Florian and George delivered our package I wasn’t there, but they helped my wife by carrying it through the gate so she didn’t have to struggle with it, excellent attitude and respect, two excellent staff members, they get five stars from us!?!
Order processed quickly
Order processed quickly. 1 item not in stock but got a phone call to advise and refund arranged automatically. Easy click n collect process- order ready on trolley (many bags of compost) so much quicker than loading trolley myself. Seamless.
Your employees carry out a first rate…
Your employees carry out a first rate job service and polite
Ordered and paid for 2 pots of fence…
Ordered and paid for 2 pots of fence paint as shown online for call 5 minutes later to say only 1 in stock so would refund the difference to then be told it will take 3-5 working days to go back into my so could be waiting up to a week due to weekend not happy at all

Antwort von Homebase - Cannock
Simple and easy to order
Smooth and quick for collection
Black& Decker Workmate
Polite, and helpful, and a quick transaction. And made sure I could lift the goods.
needed help!
I went into Homebase Cannock because I was lost and needed some directions. I was met by Mia who was so helpful and even went onto the internet to find the place I was looking for and then made a note of the detail for me.
so many thanks Mia.
Holly and Zoe extremely helpful with…
Holly and Zoe extremely helpful with the chairs I bought as I had to come back a couple of times with my order
They went above and beyond to help me
The chairs themselves are perfect
Product was ex display but i wasnt…
Product was ex display but i wasnt aware of this at time of purchase. It was supposed to be a christmas present that i now have to store built somewhere. Said they had tried to call me but i had no missed call

Antwort von Homebase - Cannock
Outstanding customer care
I ordered paint online for collection from the cannock store. That evening Zoe rang me from Homebase to explain that one of the items I'd ordered was not in stock. She wanted to avoid me having any disappointment and offered to mix up the paint instore for the original price. If only all places offered this quality of communication.
Website easy to use when using click…
Website easy to use when using click and collect. Staff polite, friendly and efficient.
Good products
Good products, good prices and helpfull, friendly and very knowledgeable staff.
Julie and Jase are very good and a credit to the company.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







