We called into the Bridgend store with a view to purchasing a new kitchen. From the start Louise Walker was friendly and helpful. Louise called to measure and design our kitchen, she listened to all o... Mehr ansehen
Standort
Standort wechselnBridgend Retail Park, Picton Court, Cowbridge Road, CF31 3XX Bridgend, Mid Glamorgan, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Just looked on your site and liked the wall tree.ive always been pleased with Homebase superstore, but this was my first online perchance and will do more in the future many thanks Margaret Edwards
Ed did an outstanding job of helping us with our new bathroom. He was very professional and patient with our choices of what type of shower enclosure etc we were considering. Even when we changed our... Mehr ansehen
Visited the local Homebase in Bridgend to buy a specific pot of paint. It wasn't in stock. Customer Services very unhelpful. Ordered the paint myself online with Homebase. Paid delivery. Paint hasn't... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Homebase - Bridgend
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Bridgend Retail Park, Picton Court, Cowbridge Road, CF31 3XX, Bridgend, Mid Glamorgan, Vereinigtes Königreich
- 0345 640 7477
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 46 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
The designer in the kitchen dept
The designer in the kitchen dept, Bridgend store.His name is Ed, he was so helpful, came out to the house to check everything was just right, altered some things that weren't, nothing was too much trouble. Highly recommended!!.Prices are amazing, We'll be back, for our bathroom when the kitchens done.
Easy ordering for click and collect.
Easy to order for click and collect and a text message within the hour to say my items were ready for collection. Friendly staff when I collected.
There's nothing like good customer service and this experience was nothing like good customer service
Visited the local Homebase in Bridgend to buy a specific pot of paint. It wasn't in stock. Customer Services very unhelpful. Ordered the paint myself online with Homebase. Paid delivery. Paint hasn't arrived. Contacted Customer Services online who wouldn't be able to provide an update for three days and could not provide an update as to where the paint was, if it had been dispatched. Requested a refund which will take three working days - aaarghh! Useless

Antwort von Homebase - Bridgend
Very user friendly and quick
Very user friendly and quick
Thank you
Zenda Caravaggi
Lovely products and very helpful staff
Lovely products and very helpful staff. There was a problem but the staff did everything they could to resolve it for me.
Excellent Customer Service
Bob was the person who opened a till to serve us. Excellent customer service from him. Apart from that, the store had exactly what we were looking for.
Annoyed
Ordered and paid for 4 baskets. When I arrived only 3 were there. Asked if they would order one in for me and they said no despite it showing 1000 in stock in the warehouse. Went to order on line and wanted £6 delivery but still showing stock for pick up in the store. Shambles.

Antwort von Homebase - Bridgend
What has happened to Homebase??
You store was dark untidy no organisation. My order was dragged along the floor and given to me with no offer to help get it to the car (I’m 63) or offer to get me a trolly. And it was cheaper in B&Q.

Antwort von Homebase - Bridgend
Got exactly what I wanted with a 10%…
Got exactly what I wanted with a 10% discount completly hassle free. Ordered through Click and Collect, picked up I in less than 24hrs. Still waiting for.my money back from the main competition after it couldn't fulfil my order!
Grateful they put it on a trolley for me
Outstanding service when buying our kitchen
We recently bought a new kitchen from Homebase Bridgend. It was an absolute pleasure from start to finish. The Sales guy, Edward was very patient, very knowledgeable, friendly,
and extremely helpful. We changed our minds quite a few times and Edward would re-do the drawings to suit, not once did we ever feel pressured. He was helping us every step of the way, not just trying to land a quick sale, like a lot if sales people do. Once we decided on our dream kitchen, Edward took time to explain the whole purchasing and delivery process and made sure there were no grey areas. We did however have a few problems with the delivery company delivering damaged items, but Ed promptly sorted it out each time and had the re-delivery scheduled. His after sales service has been nothing short of impeccable. Kudus to Homebase Bridgend, you have a true star in Edward. I am sure that we will be back
Big thankyou to Trisha
Big thankyou to Trisha, going the exta mile to help me with my purchase.
Click & Collect Order
Easy to find the products I was looking for, on a retail park so easy to get to. Straightforward to find the collection desk, slight wait due to different services at same desk (keys being cut, refunds etc) but felt reasonable. Member of staff that served me was polite and helpful. Would use click and collect at this branch again.
Didn't have stock at my nearest store…
Didn't have stock at my nearest store so had to do click and collect. Delivered super fast, email notifications and great staff at the Bridgend store. Gutted there is no Homebase nearer but grateful of Bridgend store so don't close it!
Great service
Great service. Quick, on time and friendly staff! I’ve not long started using Homebase as I was unaware of the vast range in store! I’ll be back for more soon I’m sure.
Excellent service and friendly staff
Excellent service and friendly staff
Easy to use website
Easy to use website, from finding what I wanted through to payment, all communication was simple and collection was simple, plus asked if I needed a hand with.
Click and collect
Great deal on fence paint Site easy to manovere. Click and collect easy and quick.
This was a great experience from start…
This was a great experience from start to finish many thank ken
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