I went to Homebase ,didn't realise the car park has a limit of 90 mins,i was 10mins over, So I got fine of 100 Pounds. I think it's really not fair, and unjust. So they have scamped a pensinor, hoping... Mehr ansehen
Standort
Standort wechselnHarbourne Lane, Selly Oak, B29 6TL Birmingham, West Midlands, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Everything went well and I enjoyed my purchase which is a good quality. I love home base at selly Oak it is a fantastic place those garden centre and you can get everything you need to for home decora... Mehr ansehen
Easily ordered paint on line for click & collect at my local Homebase. Text confirming order was ready received within 10minutes and it was collected within an hour of order being placed. Got a great... Mehr ansehen
I wanted to buy a lawnmower, and was helped several times by an employee, Sheridan. Although she was busy setting up a nearby display, she was friendly and helpful every time, and never made me feel l... Mehr ansehen
Unternehmensdetails
Über Homebase - Birmingham Selly Oak
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Harbourne Lane, Selly Oak, B29 6TL, Birmingham, West Midlands, Vereinigtes Königreich
- 0121 472 9950
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 52 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Website is easy to use and identifies…
Website is easy to use and identifies locations products are available.
In several sites I have found the staff to be extremely friendly and helpful.
Website often offers discounts so it’s worth ordering online and then collecting 👍
Great service!
Bought loads of bags of compost Brian was amazing, even loaded all the 50L bags into my vehicle. Staff was very helpful in getting my order together and offered great advice.
Thanks for my delivery of a trolley the…
Thanks for my delivery of a trolley the driver was friendly and helpful
I was being helped by a lovely lady…
I was being helped by a lovely lady called Sheridan as I was donating some books for the macmillan book stall and also purchasing some items when another worker (grey short curly hair moody looking) was giving me dirty looks and rushing Sheridan along. I only 3 minutes of her time and there were no other customers waiting at this time.

Antwort von Homebase - Birmingham Selly Oak
What a lovely young lady on the click…
What a lovely young lady on the click and collect. Friendly and excellent customer service, despite it being so busy and I think she was fairly new and learning the processes. She sadly looked a little teary as I was leaving as out of 5 people in her queue only one had a straightforward request. You could see she desperately wanted to help and not put on her colleagues. I just really hope all her colleagues are kind and understanding whilst she learns the ropes.
A little note to her: you are lovely and everyone has to start somewhere, you'll soon be super knowledgeable and confident, so please don't worry about asking for help or advice.
Quick and easy
Quick and easy click and collect and all ready for me when I picked up the order.
Not open for browsing on a sunday
Despite their website claiming they open half an hour earlier on a Sunday(selly oak) and also the ai bot it seems the store does not know this. Told it was google who I should complain to.

Antwort von Homebase - Birmingham Selly Oak
Good Quality at reasonable prices.
Helpful staff at the Click & Collect & good quality products at reasonable prices.
I collected my Click and collect order…
I collected my Click and collect order which was ready on a trolley I the roller blind and four paving slabs in the car.I returned in the store to collect four more of the same paving slabs which were on a reduced price.I am delighted with prices and quality of the products I bought and the staff were very friendly and helpful .
We’ve been back and forth to Homebase…
We’ve been back and forth to Homebase Selly Oak sorting paint out for our decoration project. The staff here have been so helpful. They always seem to go the extra yard to help. Unusual in a store to get such service. Keep it up … brilliant service.
Easy to click and collect
Easy to click and collect but had to go in the next day as I hadn’t had a receipt for the item which I needed for the warranty. The order hadn’t been closed down on the system so no receipt generated, however I have it now.
A well supported click and collect.
I made an enquiry to check that my product was in stock. The young woman assistant on the phone was polite, helpful and I was contacted shortly afterwards to pick up my goods. A pleasant and efficient experience.
Quick friendly guys delivered the garden furniture
Fastceffective delivery to house . Well mannered men
Very helpful and friendly team and they…
Very helpful and friendly team and they went above and beyond to help us load our items, especially a lovely chap called Dave. We put his muscles to work! Thanks a lot.
All waiting for me to pick up when I…
All waiting for me to pick up when I arrived. Thanks
Everything is at your fingertips and…
Everything is at your fingertips and staff are friendly and helpful.
It was ready to collect after an hour…
It was ready to collect after an hour and the product is great for storing towels, tea towels and laundry things.
Meet Dave…
I came into store this evening as I'd already purchased a lawnmower. Dave a sales assistant was very helpful he explained my questions very well and also gave me a demonstration and some guidelines in using the particular brand.
Very kind well spoken and helpful. Thank you sir
Order ready very quickly
Order ready very quickly. Although a bit of a hitch with computer at the store, the ladies sorted it quickly.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







