Excellent service. My visit today was dual purpose, for carpet fitting quote and to purchase a small sander. Unfortunately I forgot to take my room measurement diagram but Paul at Tapi was very... Mehr ansehen
Standort
Standort wechselnA1 Trading Estate, London Road, SG18 8PW Biggleswade, Bedfordshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Big thanks to Carole @biggleswade and Hayley @Huntingdon for sorting out my wallpaper issue. Went out of their way to find matching batch number for me, not just checking stock system but actually go... Mehr ansehen
Dreadful service. Online order indicated the product available in Biggleswade store. Was greeted by a sales assistant, who didn’t have a clue on ‘click and collect’ process, and informed me my product... Mehr ansehen
Unternehmen hat geantwortet
Ordering easy. Collection, as quick as expected on a busy Sunday afternoon. Getting home to find part of item damaged, not great. Contacted Homebase, no solution available other than return to sto... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Homebase - Biggleswade
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
A1 Trading Estate, London Road, SG18 8PW, Biggleswade, Bedfordshire, Vereinigtes Königreich
- 0345 640 7218
4.1
Gut
97 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 46 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Quick process of ordering and…
Quick process of ordering and collecting. Staff polite and friendly.
18. Juli 2024
Bewertung ohne vorherige Einladung
Never enough staff on the till
Never enough staff on the till. Only one person on today who was dealing with everything; enquiries, collections and sales. I asked if they could request someone else and was told there was no one else. I asked for a manager and was told there was no manager!
18. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Biggleswade
Hi Ann,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Order ready to collect
Order ready to collect, minimal waiting time and dealt with in a pleasant manor
2. Juli 2024
Bewertung ohne vorherige Einladung
Ready at desk,friendly staff,no…
Ready at desk,friendly staff,no problems,good experience.
26. Juni 2024
Bewertung ohne vorherige Einladung
Very good experience.
Very good experience.
Odering online was super simple everything I needed to know was easy to find. I already had an account so logged in and paid. Was told a delivery day.
Day before had a reminder text message early delivery day I had a message to say a rough time slot. Half hour beforehand a phone call from the delivery drivers was perfect.
Very pleased with our new garden table and chairs very sturdy exactly like the online description
12. Juni 2024
Quick and easy to collect.
18. Juni 2024
Bewertung ohne vorherige Einladung
Great price and very quick and easy…
Great price and very quick and easy pickup
12. Juni 2024
Bewertung ohne vorherige Einladung
One lady trying to run the checkout and…
One lady trying to run the checkout and click and collect desk, bless her. Running back and forth between the two. Wrong label stuck on my order (wrong name) so took a while to sort out. I used click and collect as I thought it would be quicker, silly me.
10. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Biggleswade
Hi Daniel,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Nice experience
7. Juni 2024
Bewertung ohne vorherige Einladung
I ordered all my paint when it was on…
I ordered all my paint when it was on offer and it was delivered free and it was all with me by the end of the week .The driver placed it on my wheelie bin so i didn't have to bend down to pick it up very helpful and friendly
1. Juni 2024
The gentleman in store was so helpful…
The gentleman in store was so helpful in finding the items I was looking for. Nothing was too much trouble. The store was Homebase Biggleswade and the gentleman was Bailey. Visit 2nd June.
Thank you
2. Juni 2024
Bewertung ohne vorherige Einladung
Great service
No complaints. I did a click and collect service.
1. Juni 2024
Bewertung ohne vorherige Einladung
3 of 5 items I ordered were picked…
3 of 5 items I ordered were picked wrong. I only noticed one was wrong in store but that one item nobody could find so ended up swapping it for an inferior product. Mind you we did wait 15mins for the paint dept expert to become free at which point I gave up and swapped the item as neither myself or another member of staff could fine the correct one.
Very disappointed especially as I was going to order elsewhere which could have delivered 1 day instead chose to use homebase collection which is a 20min drive and I ended up with 3 incorrect items but its too far away for me to go back again so ordered correct items elsewhere.
1. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Biggleswade
Hi Ian,
We’re sorry you’ve had a disappointing experience instore. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Outstanding efficiency and cheerful staff!
Absolutely delighted with the speed & efficiency of Homebase's click & collect service!
I've been scouring three counties for the hanging baskets I wanted - with no luck! Looked online, found them in Homebase, ordered and collected in just one day. What a brilliant service! Thanks indeed
22. Mai 2024
Bewertung ohne vorherige Einladung
Ordering easy, item damage process poor.
Ordering easy.
Collection, as quick as expected on a busy Sunday afternoon.
Getting home to find part of item damaged, not great.
Contacted Homebase, no solution available other than return to store, great, 40 mile round trip for a piece of plastic that could be ordered and sent out.
19. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Biggleswade
Hi Leon,
We're sorry that the item you collected from store was damaged, we will raise this with the store management teams to ensure all items are checked before handing them to customers.
Kind Regards
Team Homebase
Good value for money
I found a great BBQ at a very good price. It took 10 days to deliver but I am impressed with the quality now it is unpacked and assembled
19. April 2024
Click and collect stepping stone
Fantastic service got a personal phone call ,very happy would definitely recommend this branch
8. Mai 2024
Bewertung ohne vorherige Einladung
Building materials order all picked and…
Building materials order all picked and ready to collect within 45 mins of placing the order.
Saved me so much time and effort gathering the products and no charge to just click and collect the order. So quick and simple.
6. Mai 2024
Bewertung ohne vorherige Einladung
Very quick and easy to order
Very quick and easy to order and very quick to pick up. Thank you.
30. April 2024
Bewertung ohne vorherige Einladung
Quick turnaround
Quick turnaround, friendly staff - great service
30. April 2024
Bewertung ohne vorherige Einladung
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