Bought a kitchen from them, had the homebase kitchen designer come out and promise us that we would not have to re tile the kitchen walls and floor as the new kitchen would match the previous kitchens... Mehr ansehen
Standort
Standort wechseln140 Junction One Retail Park, Ballymena Rd, BT41 4NY Antrim, County Antrim, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Jordan who was our kitchen planner was excellent made us both at ease when sorting out the plans. Didn't feel under pressure at any time. Would definitely recommend him, friendly and helpful 👍
Staff are always very polite & helpful. I shop alot at the Antrim Homebase store & it's always a very enjoyable experience. Good selection of items, I would sometimes check online before going to t... Mehr ansehen
We have had a great experience so far. Jordan B was fantastic, so helpful and friendly and made our whole experience great, nothing was too much trouble, he was brilliant, I can not recommend him enou... Mehr ansehen
Unternehmensdetails
Über Homebase - Antrim
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
140 Junction One Retail Park, Ballymena Rd, BT41 4NY, Antrim, County Antrim, Vereinigtes Königreich
- 0345 640 7831
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen

Antwort von Homebase - Antrim
No courtesy from staff
No courtesy from staff. Despite me saying please and thank you the member of staff serving me did not reciprocate . Just rude.

Antwort von Homebase - Antrim
Antrim branch
Kelly in the Antrim branch was so friendly qnd helpful, nothing was too much bother. Lovely member of staff. Thank you for your help.
Bad attitude
Asked for help from a man behind a counter with a high viz jacket on.so rude.although he told me he didn't work there.he was so rude I actually thought he was joking.he must of been a delivery driver but to me he still represented the store. Another young gentleman was of great help but the cashier just grunted and never made eye contact

Antwort von Homebase - Antrim
Good offer on the lawnmower
Good offer on the lawnmower, and friendly staff.
Very happy with product and delivery.
Click and collect available within 20…
Click and collect available within 20 minutes of ordering. Easy to use online. Efficient and friendly service from staff at store on pick up.
I ordered and paid for a new
I ordered and paid for a new, unopened and preferably unused item, what I received was a package poorly sellotaped together, and the item had clearly been used before.

Antwort von Homebase - Antrim
Friendly helpful staff and some great…
Friendly helpful staff and some great offers in the gardening department
Very good service from friendly staff
Ok but …….
All fine except for huge collection sticker that was not peelable put right in the middle of actual product it took ages to remove it and then the sticky residue also
Tomas in paint
Tomas was very helpful with paint mixing lovely young man
Start to finish 1st class
Online click & collect is so easy and the information later is 1st class. Collection by a very helpful staff was perfect.
Kitchen
Me and my partner chose a kitchen with Jordan in Homebase, he was extremely helpful and informative during the whole process, and is always at hand for any aftercare questions we have. We are so happy with the kitchen and would definitely recommend. Thanks again Jordan!
Good place to shop
Easy to shop and some good prices on storage boxes. Staff helpful and friendly.
Due to nil stock in all my local…
Due to nil stock in all my local stores, I had to journey from Bangor to the Antrim store who had some stock of the Christmas lights I wanted. I called the store just to check and spoke to Sam.
He was so helpful and even though this product wasn’t Click and Collect, when I asked him could he hold three boxes for me, he did so agreeably and without hesitation.
Fantastic customer service from Sam and a major reason why people like him keep me coming back to Homebase. Well done and thank you once again,Sam - top man!
No box/packaging
No box, no packaging and no assistance with it. 'That's just the way it is' no wrap to prevent it breaking in transit and already assembled so cannot check the quality of the bolt used to connect the two pieces so difficult to judge to carry in that way.

Antwort von Homebase - Antrim
I am so pleased I did click and collect…
I am so pleased I did click and collect as there was only two sets of lights left in stock.
Item: 160 LED Crackle Ball Wire Multifunction String Christmas Tree Lights.
I had been in other stores to began with trying to get these as I first saw these in another hardware store and I was so lucky Homebase had these last two in stock!
Homebase has a better selection of lights compared to other stores that I bought another set off lights while I was in store collecting my items.
These lights didn’t get good reviews online but I’m so glad I purchased them as they are brilliant quality and working. Exactly what I was looking far! I’m so happy and grateful to get these last two items!
A very polite gentleman staff member on the till around 3-4 o’ clock very pleasant and very helpful. He was excellent at check-out service and excellent at click and collect service.
The only thing that spoiled my visit which wasn’t the store’s fault at all is children going mad in store shouting, screaming and crying damaging Christmas decorations and playing with Christmas decorations which is totally unacceptable. A hardware store is no place for children to be playing around in, parents please get a babysitter or do something to avoid children causing distress in front of customers in hardware stores as it’s very unpleasant and ruins being in the festive mood.

Antwort von Homebase - Antrim
Click and collect is a very easy…
Click and collect is a very easy process. Text received in minutes of order and goods were waiting for me when I arrived at store.

Antwort von Homebase - Antrim
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