Before placing order click and collect online item listing quoted 1 quantity in pack so ordered 6 for two outdoor plant plots. Turned up at store to collect and I was handed in 18 in total! Thankfully... Mehr ansehen
Standort
Standort wechselnUnit 1, Altrincham Retail Park, Manchester Road, Broadheath, WA14 5GR Manchester, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I've just bought a Christmas tree, second year from homebase and the Christmas tree expert, Liam, who does a fantastic job of explaining everything and helping you choose the right tree for your home,... Mehr ansehen
Unternehmen hat geantwortet
I was in the store to purchase a large bag of compost & some earthenware pots, but as I am elderly I needed assistance to lift the products & take them to my car. An assistant requested help for me &... Mehr ansehen
The item sent was broken into pieces it wasn't worth sending it back very disappointed
Unternehmen hat geantwortet
Unternehmensdetails
Über Homebase - Altrincham
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Unit 1, Altrincham Retail Park, Manchester Road, Broadheath, WA14 5GR, Manchester, Vereinigtes Königreich
- 0345 640 7117
4.0
Gut
166 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
This Heritage paint is the best I’ve…
This Heritage paint is the best I’ve ever used
28. Februar 2024
Booked a sander to be delivered to…
Booked a sander to be delivered to store. Instructions are - you will get email to say product is there & don’t go to store to collect before email. It was due over a week ago.
Liam Gibb went out of his way to sort this out. Many thanks for that. Have to be honest and say great customer service 🌟
24. Februar 2024
Antwort von Homebase - Altrincham
Hi ,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store and ask them to contact you to get this sorted.
Thanks,
Team Homebase
HomeBase Farm manure was cheapest on…
HomeBase Farm manure was cheapest in this area, so ordered for collection & it was ready within half an hour. No wait on arrival either... excellent service!
25. Februar 2024
Bewertung ohne vorherige Einladung
Order ready for my collection as…
Order ready for my collection as notified. We had travelled from West Lancs, it would have been helpful if the toilets were open.otherwise no complaints
14. Februar 2024
Bewertung ohne vorherige Einladung
Online piant order
Ordered online, collected within the hour - perfect!
The staff there were so helpful and friendly
10. Februar 2024
Bewertung ohne vorherige Einladung
Click and collect works
Quick at collection counter but a small delay getting through check out.
29. Januar 2024
Bewertung ohne vorherige Einladung
Home delivery was fantastic
Home delivery was fantastic, especially when I had ordered 3 large tins of paint.
20. Januar 2024
A good experience
Easy ordering and quick and close to home
19. Januar 2024
Bewertung ohne vorherige Einladung
Easy to order pick up after 1hour
Easy to order pick up after 1hour
Ready for pickup as soon as I arrived welcome was with a smile great customer service
20. Januar 2024
Bewertung ohne vorherige Einladung
Lovely new store layout
Although I couldn't find the paint in the finish I wanted, I opted for my second choice. Well stocked store and a lovely new layout. Ann on the till was a very pleasant member of staff.
15. Januar 2024
Bewertung ohne vorherige Einladung
In and out the shop
In and out the shop . Picked a few more bits up served with no delays. Excellent
14. Januar 2024
Bewertung ohne vorherige Einladung
Click & collect
On arrival at the shop we were informed the trellis put aside had rust spots on it & would we like to choose another . On inspecting the 4 others in store they all had rust spots of varying degrees. We chose the best one as we’d travelled some distance to collect. The assistant kindly offered a discount which we accepted . I’d like to point out that the young lady that helped us, her service was exceptional , just a great shame all the trellis’s were faulty & we’d not been advised on ordering.
11. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Altrincham
Hi Martine,
We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store - We're pleased you had great service despite the products issues 😊
Thanks,
Team Homebase
Had to wait a while to be served but…
Had to wait a while to be served but gentlemen was lovely.
4. Januar 2024
Bewertung ohne vorherige Einladung
Great service
Great service, helpful and polite staff
4. Januar 2024
Bewertung ohne vorherige Einladung
Most miserable place
Went to collect my items and the atmosphere in the store was dreadful. Both of us felt we had walked into someone else’s party (although there was no party atmosphere here)
Would I purchase from here again? Certainly not. Will stick to other DIY stores or Online in future
1. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Altrincham
Hi Ian,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
I had a great customer service
I had a great customer service. Really friendly and helpful staff.
Will recommend to visit this place.
28. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Homebase - Altrincham
Hi Hira,
Thanks for the great feedback! So pleased to hear you had a great experience in store! It'd be amazing if you could let us know which store you visited so we can get this passed over to them 😊
Team Homebase
Fast service items well packaged
15. Dezember 2023
Antwort von Homebase - Altrincham
Hi Lauraine,
Thanks for the great feedback! So pleased to hear you had a great delivery experience. We hope to see you again soon 😊
Team Homebase
Very easy transaction well organised…
Very easy transaction well organised but the lady on the desk serving initially was messing with sellotape and very rude and the lady on the till on the way out was slouching on the till and again rude! Your female staff need to cheer up and smile. The chap who served me was brilliant.
18. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Homebase - Altrincham
Hi Pounder,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Arrived at the store on the he daylights they…
Arrived at the store on the he day they said with no fuss
6. Dezember 2023
Antwort von Homebase - Altrincham
Hi Tommy,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
collected a Christmas tree which was a…
collected a Christmas tree which was a really good shape and just as we would have selected ourselves! Thanks.
9. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Homebase - Altrincham
Hi Charlie,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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