Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln16-17 Regent Street, SN1 1JQ Swindon, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... Mehr ansehen
Unternehmen hat geantwortet
Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... Mehr ansehen
Unternehmen hat geantwortet
When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Swindon
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
16-17 Regent Street, SN1 1JQ, Swindon, Vereinigtes Königreich
4.7
Hervorragend
202 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Helpful and knowledgeable staff
Helpful and knowledgeable staff. Always friendly and super quick delivery.
13. Februar 2024
Antwort von hmv (UK) - Swindon
Hi Steve
Thank you for leaving a 5 star review for our Swindon store! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :)
This is store and the staff are very helpful.
The staff in Swindon HMV were very helpful in the item I wanted and was there to help with my request straight away.. service was on point.
Thank you Swindon HMV
26. Januar 2024
Antwort von hmv (UK) - Swindon
Hello Stacey,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Swindon store, we're sure that the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Great help and nice staff
25. Januar 2024
Antwort von hmv (UK) - Swindon
Hi neil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were so kind and helped me…
The staff were so kind and helped me find the vinyls I was looking for. I got exactly what I went in for thanks to their help and am very grateful!
4. Januar 2024
Antwort von hmv (UK) - Swindon
Hello Emily,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The shop assist and was cheerful and…
The shop assist and was cheerful and helpful. Everything was dealt with efficiently. It is great to know that good face to face shop service still exists in spite of the decline in the high street. I prefer to visit a shop and am saddened to see so many shops closing. So to have such a positive experience helps to redress the balance.
3. Januar 2024
Antwort von hmv (UK) - Swindon
Hi Nicholas,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I haven’t been in HMV in years
I haven’t been in HMV in years, unfortunately someone bought me a vinyl for Xmas which I already had, so I had to to take it back to my local store in Swindon, the man who served me couldn’t have been more helpful if he tried, a credit to HMV if only more people were like him
28. Dezember 2023
Antwort von hmv (UK) - Swindon
Hi Tom,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ease of use.
19. Dezember 2023
Antwort von hmv (UK) - Swindon
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Promised order would take a day or two
Promised order would take a day or two. Had a dispatch notice nothing else
Awful you try to support the high street what’s the point. Well I won’t be using you again
21. Dezember 2023
Antwort von hmv (UK) - Swindon
Hi Richard
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Prompt & courteous
12. Dezember 2023
Antwort von hmv (UK) - Swindon
Hi Rob
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Brilliant service and very friendly
16. Dezember 2023
Antwort von hmv (UK) - Swindon
Hi Tracy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great online service.
Very easy to order & arrange delivery. Arrived within a couple of days, intact and in good condition. Personally I prefer to go to the shop and browse but I would recommend this service.
10. Dezember 2023
Antwort von hmv (UK) - Swindon
Hi Tracey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv…
I spoke with Darren at the swindon store who was very helpful.... they did not have the item I originally wanted however he did find one similar for me... above and beyond with great compassion
30. November 2023
Antwort von hmv (UK) - Swindon
Hi There
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Swindon
Hello Mr Pearce
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwort von hmv (UK) - Swindon
Hi Sue,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely beautiful design
Absolutely beautiful design. My daughter in law will love this, looks very classy and clean. Easy to order and the courier delivered on the correct day. Happy customer
26. November 2023
Antwort von hmv (UK) - Swindon
Hi Sarah,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to find your items
Easy to find your items, order and pay. Couldn't be happier, much less stress than other companies.
23. November 2023
Antwort von hmv (UK) - Swindon
Hi Samantha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Beatles 67-70
Brilliant service. I don't do online, so pre-ordering in-store works well for me. Delivery by Royal Mail was excellent as well.
15. November 2023
Antwort von hmv (UK) - Swindon
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reminiscing to…
Just glad we have a proper shop to still experience buying music as in the old days.
10. November 2023
Antwort von hmv (UK) - Swindon
Hi Timothy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The chap you dealt with my exchange and…
The chap you dealt with my exchange and purchase was very helpful and approachable.
Large selection of vinyl in store.
4. November 2023
Antwort von hmv (UK) - Swindon
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I pre ordered an LP from the local shop…
I pre ordered an LP from the local shop and collected it on the day of release. Received appropriate emails concerning the order.
The whole transaction went through perfectly
20. Oktober 2023
Antwort von hmv (UK) - Swindon
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.