Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store? The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collecta... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln73 / 75 Dolphin Centre, BH15 1SY Poole, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised... Mehr ansehen
Unternehmen hat geantwortet
purchased what I needed. Staff were knowledgable when I asked a specific question
Unternehmen hat geantwortet
Item arrived at store on time. No issues collecting package. Staff very helpful and pleasant at the Poole branch. Item itself was very well packed and in pristine condition. Always a good experience s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Poole
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
73 / 75 Dolphin Centre, BH15 1SY, Poole, Vereinigtes Königreich
4.7
Hervorragend
149 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Used click and collect
Used click and collect, a very easy and efficient experience. I was quickly served by a pleasant and cheerful assistant.
11. November 2023
Antwort von hmv (UK) - Poole
Hi Rod
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Difficult to obtain record became much…
Difficult to obtain record became much easier due to a well presented web site
14. November 2023
Antwort von hmv (UK) - Poole
Hi Tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always friendly and helpful staff…
Always friendly and helpful staff making my shopping a good experience
30. Oktober 2023
Antwort von hmv (UK) - Poole
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwort von hmv (UK) - Poole
Hi Mrs Churchouse
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Poole
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Poole
Hi Sandy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Poole
Hi Mr Duffin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Poole staff are always very helpful…
Poole staff are always very helpful ...This is a comment not a complaint..Ordered item directly to store...Usually items on shelf .Received e mail item dispatched but no notification it was ready to pick up. Not sure whether this was an error ..Did check junk mail as staff suggested but no update of delivery. Will wait for next item due in store in Nov. if an e mail is forthcoming ..I have nothing but excellent Staff service from the Poole staff at HMV...
13. Oktober 2023
Antwort von hmv (UK) - Poole
Hi Susan
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Best wishes
Love hmv especially click and collect…
Love hmv especially click and collect but no email to say it arrived otherwise can’t fault hmv
27. September 2023
Antwort von hmv (UK) - Poole
Hi Michael
Thank you for taking the time to leave us a review. We are sorry to hear you did not receive the notification from the store, apologies for any inconvenience caused. We appreciate receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Antwort von hmv (UK) - Poole
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Superb attention from James who…
Superb attention from James who exchanged an item bought on line and even checked the replacement was working before I left. Love having an actual store and not just having on line.
25. September 2023
Antwort von hmv (UK) - Poole
Hi Char
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered vinyl online delivered to shop…
Ordered vinyl online delivered to shop and collected, all very seamless
6. September 2023
Antwort von hmv (UK) - Poole
Hi Gordon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Poole
Hi Mr Weldon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Placed order on Saturday and arrived on…
Placed order on Saturday and arrived on Tuesday by post through letterbox very fast delivery
18. Juli 2023
Antwort von hmv (UK) - Poole
Hi Christine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great Service in Poole
The store in Poole was very helpful and offered to order in 3D Country by Geese for me but I declined until I got home to check prices. Ordering was simple and chose to pick up in store.
Delivery was fast and checkout was easy, again at the Poole store. The member of staff was interested in my purchase so had a chat about it, which was nice and more like what you'd expect in an independent record store
4. Juli 2023
Antwort von hmv (UK) - Poole
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
order online was great and easy
6. Juli 2023
Antwort von hmv (UK) - Poole
Hi charles
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwort von hmv (UK) - Poole
Hello Kevin
Thanks for taking the time to leave us a 4-star review!
We hope to earn that last star from you soon ;-)
Easy to order… good communication and…
Easy to order… good communication and easy collection. Friendly staff.
17. Juni 2023
Antwort von hmv (UK) - Poole
Hello Allie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.