hmv (UK) - Oxford Street Bewertungen 

882
TrustScore 4.5 von 5

4.6

363 Oxford Street, W1C 2JW London, England, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Firstly, I'm so pleased HMV continues to remain open on Oxford Street. It's great for music lovers to browse and select music and videos in a bricks and mortar store. And the staff at HMV clearly enjo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The sales assistant used his initiative to check in the drawer below the cd display as sometimes further cds are stored there. When he couldn’t find the cd we wanted he suggest we order from the artis... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The lady we dealt with couldn't have been more helpful and provided great customer service. We were looking for something specific which needed to be ordered. The till malfunctioned, but she stayed ca... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

It was almost perfect. Only thing that i didn't like was everything was payments and package was individually sent and taken. I can understand packages being sent indiviually due to weight and size. B... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Musikgeschäft
  2. CD-Geschäft
  3. DVD-Geschäft
  4. Plattenladen
  5. Geschäft für Audiogeräte
  6. T-Shirt-Geschäft

Über hmv (UK) - Oxford Street

Vom Unternehmen geschrieben

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Vom Unternehmen geschrieben

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Kontaktinformationen

  • 363 Oxford Street, W1C 2JW, London, England, Vereinigtes Königreich

4.6

Hervorragend

TrustScore 4.5 von 5

882 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(882)

32'116 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The HMV were brilliant and very well…

The HMV were brilliant and very well organised. A shout out to the man on the stirs to the entrance of going to the bookshop for sorting the colour on my phone. It was wonderful to see and talk to Michael Ball in what was quite an intimate setting.

25. Mai 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi Christine

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Bewertet mit 5 von 5 Sternen

Thank you so much for such a wonderful…

Thank you so much for such a wonderful afternoon within you store the staff was so helpful and excellent was lovey to finally meet such a nice person in micheal Ball so wonderful thank you so much

25. Mai 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hello Janet

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Bewertet mit 5 von 5 Sternen

The record signing was really good and…

The record signing was really good and the staff were really good and greatly organised
The staff were really helpful as I was not feeling well and they got me a chair and water Michael was brilliant

25. Mai 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi Patricia

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Bewertet mit 4 von 5 Sternen

Special Delivery

I had to order item as it wasn't in stock in branch. That being said, the in store service was good and my order arrived on time.

8. Mai 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi there, 

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Bewertet mit 5 von 5 Sternen

Stephan was extremely helpful

Stephan was extremely helpful. Spent lots of time to provide the best solution. Thank you very much!

12. Mai 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi Abdusselam, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Bewertet mit 5 von 5 Sternen

All team members encountered were very…

All team members encountered were very friendly and helpful, especially Mari who processed my order.

15. Mai 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi Dean, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Bewertet mit 5 von 5 Sternen

Ordered online

Ordered online, ready for collection on the date they said it would be ready. Collected within 5 minutes of walking into the store.

10. Mai 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi Guy, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Bewertet mit 4 von 5 Sternen

cortis album

came in great condition. was so lucky with my pulls! i got juhoon and seonghyeon

10. Mai 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hello mark

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Bewertet mit 5 von 5 Sternen

The person who helped me is Angela

The person who helped me, Angela, was very sweet and kind when it came to finding a gift for my friend

9. Mai 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi rawa

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Bewertet mit 5 von 5 Sternen

I give it five stars

I give it five stars. I receive my order there was no damage.

11. Mai 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi Helen

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Bewertet mit 5 von 5 Sternen

Caiti was excellent

Caiti was excellent. She patiently helped me finding what I wanted and ordered it for me. I was notified when they had it in the shop. Collecting went smoothly. Well done, guys

4. Mai 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi Eddie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Bewertet mit 5 von 5 Sternen

Kacey

Kacey, Oxford street store, was incredibly helpful and very knowledgeable about assisting me with my purchase. You need more staff like her! Thank you Kacey for helping me with my Arirang purchase ☺️

2. Mai 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi Zym

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Bewertet mit 5 von 5 Sternen

So easy to use and order

So easy to use and order. It was straightforward and simple, got my items delivered with ease.

2. Mai 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi Aj

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Bewertet mit 5 von 5 Sternen

Genuine 5 star review

The HMV Online system &HMV London Oxford Street staff made the click and collect service a professional and supportive experience.

I told them about my song and hope to get my music in to HMV to sell in the future.

My song :- YouTube Music app
Artist :- Skevi Kouloumbri
Song :- It's Alright.

30. April 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi there, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Bewertet mit 2 von 5 Sternen

Security for the event with Kacey

Security for the event with Kacey Musgraves was very rude, atmosphere was sh*t to be honest. So rushed, spent 12 seconds with Kacey, no photos, ok. But for an album that was not even out yet, asking for at least one single minute with the artist, it is not at all too much to ask. Release less tickets next time. The staff was treating us like they were doing us a huge favour, but the experience was paid for? No reason at all for this to be as awkward and tense of an experience as it was.

29. April 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hello Fe

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Bewertet mit 5 von 5 Sternen

Speed, professionalism and welcoming

What made my experience great, was the speed and efficiency of the team member responsible for handling my order. He welcomed me with a smile and asked how he could help me. I told him about a pick up, he asked me for an ID to confirm, and went to pick up my Vinyl. It was speedy, professional and encouraging to visit the store again.

26. April 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi Karol, 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Bewertet mit 5 von 5 Sternen

Absolutely amazing the seller i forgot…

Absolutely amazing the seller i forgot her name but she was a young black woman absolute 10/10 display of professionalism and she has convinced me to come back again to purchase more products

25. April 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi Yusuf

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Bewertet mit 5 von 5 Sternen

Quick and no hassle

Quick and mo hassle

26. April 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hello,

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Bewertet mit 1 von 5 Sternen

In store Q and A…

Bought tickets for an in store Q and A for Tori Amos HMV Oxford St London. HMV did not put any chairs out so everyone initially sat on the floor but when Tori came out everyone stood and as she was sitting on a very low stage, no one other than the front row, and maybe those on the second row if they strained to get a view through the gaps between people, could see. For everyone else we were just stood looking at people's backs for 45 minutes. Not well organised at all, could've been such a great event.

22. April 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hello Customer

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Bewertet mit 5 von 5 Sternen

Angelina in the Oxford Street London…

Angelina in the Oxford Street London store was so very helpful and kind. She ordered the album we wanted and explained we would be refunded if the album didn’t arrive before we left London. She provided us outstanding customer service.

23. April 2026
hmv (UK) - Oxford Street-Logo

Antwort von hmv (UK) - Oxford Street

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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