I had visited my local HMV Newbury a couple of weeks prior to the release of Avatar Fire and Ash steelbook. I spoke to a gentleman called Paul who advised me that the Steelbook was coming out later th... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit G20A, 68 Parkway Shopping Centre, RG14 1AY Newbury, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Acknowledged when entering the store and asked ''what can i help you with?' Two good points when dealing with the public. A good selection of classic 1930's to 2000+ films in either the collection... Mehr ansehen
Unternehmen hat geantwortet
We had a wonderful experience of what great customer service should be. We were helped with our issue regarding a new Hi -Fi by Rachel ( We believe she was the Manger) in the Newbury store. A great ex... Mehr ansehen
Unternehmen hat geantwortet
Easy to collect a non-store stocked item from my local HMV Branch by ordering the item on HMV.com and using the Click and Collect option. My local branch doesn't have the range of CD's I like so I... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Newbury
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
Unit G20A, 68 Parkway Shopping Centre, RG14 1AY, Newbury, Vereinigtes Königreich
4.9
Hervorragend
131 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von hmv (UK) - Newbury
Hello InPost
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Newbury store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Good service and pleasant staff got…
Good service and pleasant staff got what I wanted with no problems
14. Oktober 2025
Antwort von hmv (UK) - Newbury
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good value for excellent products.
27. September 2025
Antwort von hmv (UK) - Newbury
Hello Leslie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Really helpful
Really helpful, knowledgeable staff, plenty of choice. Wouldn’t buy anywhere else 😊
27. September 2025
Antwort von hmv (UK) - Newbury
Hi Helen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely team in Newbury always welcoming…
Lovely team in Newbury always welcoming and happy to help .
We go there almost every weekend. Love the shop !
4. September 2025
Antwort von hmv (UK) - Newbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience in the Newbury store
24. August 2025
Bewertung ohne vorherige Einladung
Antwort von hmv (UK) - Newbury
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A A A successful purchase with no fuss to search for me and…
Helpful,willing to search for me and prompt delivery will mean that I shop with HMV again.
19. August 2025
Antwort von hmv (UK) - Newbury
Hi valerie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre-order just as expected.
Pre ordered from HMV the order was delivered the day of release in great condition well packed, i was fully updated on the item order and delivery just as i had expected and hoped for.
Brilliant service and recommended.
19. Juni 2025
Antwort von hmv (UK) - Newbury
Hello Darren
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were really helpful and very…
The staff were really helpful and very nice.
They placed an order for me which arrived promptly to my home.
23. Juni 2025
Antwort von hmv (UK) - Newbury
Hi tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
the young lady who served me was…
the young lady who served me was exceptionally helpful , very pleasant and made conversation with me while placing my order which as far as I'm concerned is great
15. Juni 2025
Antwort von hmv (UK) - Newbury
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always a great experience and superb…
Always a great experience and superb staff!
13. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von hmv (UK) - Newbury
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very Helpful and friendly staff member.
25. Mai 2025
Antwort von hmv (UK) - Newbury
Hi Eugene
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good Customer service
Although you didn't have the cd I wanted in stock the lady (Sachen?) who served me was very personable and helpful. I was able to order and collect from a nearer branch (not collected yet).
17. Mai 2025
Antwort von hmv (UK) - Newbury
Hi Sam
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Antwort von hmv (UK) - Newbury
Hi Scott
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All staff helpful prepared to check…
All staff helpful prepared to check stock and order. Was kept informed by email about order arrived in store on time
1. Mai 2025
Antwort von hmv (UK) - Newbury
Hi Mr Withers
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Newbury
Hello Audrie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwort von hmv (UK) - Newbury
Hello Stephen
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Helpful staff
Helpful staff. Ordered a vinyl LP as sold out in shop. Probably cheaper on Amazon but I love the flicking through LPs in the racks, something you can't do on line. The LP i bought was one I didn't even know had been released, again 'random' unplanned purchases can't happen online.
6. April 2025
Antwort von hmv (UK) - Newbury
Hello RS
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy ordering and item arrived for…
Easy ordering and item arrived for collection very quickly. Pleased with service.
16. Februar 2025
Antwort von hmv (UK) - Newbury
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly helpful enthusiastic staff
Friendly helpful enthusiastic staff. Hmv is one of the few shops left where us older generation types can browse and purchase in a cool shop environment. The helpful staff made the visit to the Newbury branch a pleasure. Salute👍
6. Januar 2025
Antwort von hmv (UK) - Newbury
Hi Mr Jones
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.