Great experience in store and online. Shop staff knowledgable and friendly. Most of all, without HMV's presence, there would be nothing left but online characterless retail music sales and awful Spoti... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln32-33 Eastgate Shopping Centre, IV2 3PP Inverness, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The radio cassette player is great! I also had bought some other merch and music from this store but it can be slightly expensive I sometimes use my phone to look up the bands that they display at... Mehr ansehen
Unternehmen hat geantwortet
Inverness HMV declares bankruptcy & closing-down most Xmases yet always survives & stock diversity increases. Foreign-language film stock is few but the missing are traced by staff & duly pop up.... Mehr ansehen
Unternehmen hat geantwortet
HMV Inverness is an excellent store. The manager Paul is my personal vinyl guru...he is very knowledgeable and very personable...really friendly. The staff under his wing are also excellent and it'... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Inverness
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
32-33 Eastgate Shopping Centre, IV2 3PP, Inverness, Vereinigtes Königreich
4.7
Hervorragend
250 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great experience in store and online
Great experience in store and online. Shop staff knowledgable and friendly. Most of all, without HMV's presence, there would be nothing left but online characterless retail music sales and awful Spotify, that is killing traditional music business.
20. August 2026
Antwort von hmv (UK) - Inverness
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwort von hmv (UK) - Inverness
Hi Sinead,
Thanks for getting in touch.
While we can see that your order was dispatched on the 09/08/26, please be advised that as the album wasn't due for release until the 14/08/26, this may have been held at our warehouse until nearer to the release date before being collected by the courier.
Please be advised that we are unable to guarantee delivery for day of release, due to factors outside our direct control, however, we are happy to see that your Phoebe Bridgers - Lost Weekend Vinyl was delivered on the day of release.
Thank you for taking the time to leave us a review regarding your recent experience. We hope to earn those remaining stars next time.
Excellent service
Excellent service and extremely friendly and helpful staff! CD delivered within a couple of days
13. August 2026
Antwort von hmv (UK) - Inverness
Hello Graeme
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
We love this store
We love this store! Staff are friendly, knowledgeable and really friendly. Great selection of products and really easy to order to collect.
9. August 2026
Antwort von hmv (UK) - Inverness
Hi Amy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really easy to find what I was looking…
Really easy to find what I was looking for on the website. So many great artists to choose from. Love the quick delivery and friendly service from all the staff at my local store. Many thanks.
6. August 2026
Antwort von hmv (UK) - Inverness
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
very rude sales assistant
very rude sales assistant. believe her name was lily however she was very blunt and borderline rude. snappy when i asked my questions and was very uninterested.. i felt incredibly unwelcome and shunned out.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von hmv (UK) - Inverness
Hello sarah
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Antwort von hmv (UK) - Inverness
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very happy with my experience overall
Easy to find what I wanted. Fast delivery, so very pleased with my experience overall!
31. Juli 2026
Antwort von hmv (UK) - Inverness
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The radio cassette player is great
The radio cassette player is great! I also had bought some other merch and music from this store but it can be slightly expensive
I sometimes use my phone to look up the bands that they display at the time to see if their music is good but my internet just plumments the moment I step into the store. Please fix?
31. Juli 2026
Antwort von hmv (UK) - Inverness
Hello Kipper
Thanks for taking the time to leave us a 4 star review! We appreciate your feedback, and hope to earn that last star from you soon!
Helpful staff in HMV Inverness
Helpful staff in HMV Inverness ordered the dvd online for me in the store and it was delivered to Aberdeenshire only 10 days later
13. Juli 2026
Antwort von hmv (UK) - Inverness
Hello Theresa
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Prompt and informative
13. Juli 2026
Antwort von hmv (UK) - Inverness
Hello Neil
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
When collecting from store goods are damaged
Ordered to the store and the packaging was badly damaged by royal mail. My daughter really wanted it so accepted it and was going to discard the box, but it was actually broken when we got home and she properly unwrapped it. 😭
5. Juli 2026
Antwort von hmv (UK) - Inverness
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Helpful staff person and not long to…
Helpful staff person and not long to wait on order arriving
5. Juli 2026
Antwort von hmv (UK) - Inverness
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwort von hmv (UK) - Inverness
Hello Peter
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The salesperson in the store at…
The salesperson in the store at Inverness was very helpful. To put it into context I’ve been buying records for for 45+ years
3. Juli 2026
Antwort von hmv (UK) - Inverness
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service in store & L P…
Excellent service in store & L P ordered & delivered on time
3. Juli 2026
Antwort von hmv (UK) - Inverness
Hi John
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwort von hmv (UK) - Inverness
Hi yvonne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and friendly staff
29. Juni 2026
Antwort von hmv (UK) - Inverness
Hi David,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Inverness
Hi Philip,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Inverness
Hi Heather,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.