There is very friendly man who helped me to order a DVD before we left Edinburgh. He managed to make this happen for me. And I truly appreciate his efforts and kindness.
Unternehmen hat geantwortet
Standort
Standort wechseln84a Princes St, EH2 2ER Edinburgh, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I didn't have to wait to be served. The staff had to do an internet search to respond to my query which was done quickly and efficiently. The order made, it was dealt with promptly and I was informed... Mehr ansehen
Unternehmen hat geantwortet
I could order the item I wanted in store to be collected at a later date at a good price,and the person serving me was very helpful. I don't appreciate however always being asked after purchases to fi... Mehr ansehen
Unternehmen hat geantwortet
My shopping experience for my granddaughter and grandson was excellent. A young lady in an Edinburgh store took charge of my granddaughters K-pop wish list and sourced everything on the list. What... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Edinburgh Princes Street
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
84a Princes St, EH2 2ER, Edinburgh, Vereinigtes Königreich
4.7
Hervorragend
306 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Prompt delivery and staff were happy to…
Prompt delivery and staff were happy to exchange one of my vinyl in the 3 for £66 deal after my son changed his mind.
19. November 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No notes 9/10
I went in looking for something that wasn’t on the shelf, searched everywhere. I located a coworker, Lorry. They were very kind and helpful when it came to ordering the box set which was out of stock in the store for delivery. They knew exactly what they were doing and handled it perfectly! Thank you so so much and had a simple stress-free shopping experience :)
15. November 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fopp Edinburgh
Took my request and payment. Polite and personal. Emails followed and quick handover of my purchases. Thank you. Fopp Edinburgh is a great shop for knowledge and service.
5. November 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My order arrived on time and in perfect…
My order arrived on time and in perfect condition. It was SEPTICFLESH "modern primitive" vinyl and we absolutely enjoy it.
Great, reliable company
31. Oktober 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hi VEENA,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
I think you are fantastic guys.
30. Oktober 2025
Collected my parcel no issue
Collected my parcel no issue, and the staff at the Edinburgh store are super friendly, got to have a great chat about the Christopher Reeve Superman films :)
29. Oktober 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hi Winston
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Just perfect
23. Oktober 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hi KENNETH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My blu-ray order processed quickly and…
My blu-ray order processed quickly and ready to collect notification received safely... another great order from HMV ! Many thanks
16. Oktober 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hello Edinburgh
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Great service, replaced a cd I bought few weeks previously, no receipt no problem.
13. Oktober 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hi Norman
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwort von hmv (UK) - Edinburgh Princes Street
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service
Efficient and prompt service, goods delivered on timee without any issues.
26. September 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hello John,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Experience was informative really easy…
Experience was informative really easy and goods arrived safely and promptly.
22. September 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hello Kathryn,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwort von hmv (UK) - Edinburgh Princes Street
Hi Chris
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The girl had to order online mHmvy…
The girl had to order online my purchase as you didn't have the item in the shop.i received it about two days very efficient in shop and delivery Thanks
24. September 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hi Margot,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Almost 5 stars
Would be 5 stars if the arrival of my DVD hadn't been a day late to HMV Edinburgh!
11. September 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hi Customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
We are sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
Have a great day!
My order arrived in time for a surprise…
My order arrived in time for a surprise for a birthday gift
20. September 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hi Martha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic experience
The staff in HMV princes street Edinburgh were extremely helpful to me . The item I wanted wasn’t in stock but they ordered it for me to come direct to my home , which saved me a journey back up into town . The said item was delivered promptly and I was kept informed the whole time as to when it was being delivered . 100% first class service .
16. September 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hi Moriag
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service when placing order
3. September 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience at HMV
Great experience at HMV. Staff are always really friendly and helpful
4. September 2025
Antwort von hmv (UK) - Edinburgh Princes Street
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Edinburgh Princes Street
Hi Mohammed
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.