The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln13/15 Smithford Way, CV1 1FY Coventry, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... Mehr ansehen
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Always a great experience at HMV Empire or in store. I go to gigs alone sometimes and never feel intimidated. The staff are always happy, helpful and go above and beyond. Great venue. Recently saw Ja... Mehr ansehen
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I was unsure how the event ticket and vinyl bundle option worked for White Lies' recent album launch, as the tickets weren't appearing in the HMV app, so I emailed to ask. Both Lucy and Michele wer... Mehr ansehen
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Unternehmensdetails
Über hmv (UK) - Coventry
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
13/15 Smithford Way, CV1 1FY, Coventry, Vereinigtes Königreich
4.8
Hervorragend
334 Bewertungen
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Antwort von hmv (UK) - Coventry
Hi Catherine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I like the store layout,the staff at…
I like the store layout,the staff at Coventry HMV are most helpful friendly 👌
5. Juni 2024
Antwort von hmv (UK) - Coventry
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very easy to order and the young lady…
Very easy to order and the young lady that served us on collecting the item,was delightfull
16. Mai 2024
Antwort von hmv (UK) - Coventry
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A one stop shop for film and music
Love the fact there is a physical shop. The Staff are friendly and helpful when needed. A sizeable vinyl selection for those interested. All styles of music covered, DVD/films upstairs and all sorts of extras. Should you chose to order anything online they deliver or you can collect.
15. Mai 2024
Antwort von hmv (UK) - Coventry
Hi Adrian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwort von hmv (UK) - Coventry
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No point as I can’t see what this will…
No point as I can’t see what this will do about the staff in store
5. Mai 2024
Antwort von hmv (UK) - Coventry
Hi Paul
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Great customer service
Great customer service and my cd delivered in good time.
Friendly staff
28. April 2024
Antwort von hmv (UK) - Coventry
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
no problems
no problems - the staff found and ordered the CDs
we paid and then emails to confirm the order, despatch and then collected the items with no problem from the store
28. April 2024
Antwort von hmv (UK) - Coventry
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent!
Came right on time. Excellent service especially a gig in Coventry with the Libertines CD. Gig was excellent. HMV Empire venue is superb!
1. April 2024
Antwort von hmv (UK) - Coventry
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Regular updates on CD delivery
Regular updates on CD delivery. E tickets for show delivered to app.
1. April 2024
Antwort von hmv (UK) - Coventry
Hi Miss price
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Email tickets never sent
Email tickets never sent, had to phone up and was told ‘sort it out on the night with the initial order email’ from HMV ONLINE (not the Venue!) …. Poor service.
1. April 2024
Antwort von hmv (UK) - Coventry
Hi Simon,
Thanks for leaving a review. We're sorry to hear that you didn't receive your tickets. We can see that the tickets have been successfully sent out to you through the hmv tickets app, however in this instance we advised in our phone conversation that you bring your order confirmation email which should have granted you access at the event.
We hope you enjoyed the event, please feel free to reach out if you require any further assistance.
Antwort von hmv (UK) - Coventry
Hello Andy
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
I haven’t received either the e tickets…
I haven’t received either the e tickets or the CD for The Libertines in 3 days time. So now will have to spend time chasing it up.
1. April 2024
Antwort von hmv (UK) - Coventry
Alternatively, should you be attending the Coventry event and still have not received your e-tickets today, please contact our customer service team at support.hmv.com with details of your order and they’ll take a look asap. Thanks
directed me to the HMV app
directed me to the HMV app, as an older technophobe found it easy to install and use, plus its a great venue.
1. April 2024
Antwort von hmv (UK) - Coventry
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As always good quality products and so…
As always good quality products and so many options to choose from
24. März 2024
Antwort von hmv (UK) - Coventry
Hi Aurelia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Coventry
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Coventry
Hello Oliver
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Antwort von hmv (UK) - Coventry
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hi there was a change of time for the…
Hi there was a change of time for the Judas Priest appearance. I couldn't make the new time but no refund or transference of money.
4. März 2024
Antwort von hmv (UK) - Coventry
Hi Philip
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Judas Priest Q & A
Hmv kept me informed every step of the ,from the booking to the event.
4. März 2024
Antwort von hmv (UK) - Coventry
Hi Russell
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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