They was hopeful quick and tell you what the best way to go is home delivery or shop and the price or free not selling you something you don't want and they no the Customers. The stuff are friendly a... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 28, Octagon Centre, Orchard Street, DE14 3TN Burton Upon Trent, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Purchased a ltd edition box set online for a click and collect order couldn't be happier with the item and especially the 2 store assistants who were the most helpful and friendly. They made that stor... Mehr ansehen
Unternehmen hat geantwortet
I think the staff at HMV Burton are fantastic. They are so helpful when I go in and they answer all my questions It is a lovely store to go into I would like to add that I am autistic and I have A... Mehr ansehen
Unternehmen hat geantwortet
Pleased with a cd the last in stock in my store, "1942" which I noticed when I got it home, had some minor damage which probably would be okay to most people. I guess this is no longer popular item bu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Burton On Trent
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
Unit 28, Octagon Centre, Orchard Street, DE14 3TN, Burton Upon Trent, Vereinigtes Königreich
4.7
Hervorragend
154 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von hmv (UK) - Burton On Trent
Hello Max
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwort von hmv (UK) - Burton On Trent
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Had to exchange
Had to exchange the turntable as it was not working. Customer Service in urging was excellent
3. Januar 2024
Antwort von hmv (UK) - Burton On Trent
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience
Easy on-line ordering and quick delivery to store. Collection was a breeze. Super friendly staff at the store.
25. Dezember 2023
Antwort von hmv (UK) - Burton On Trent
Hi Tracylou
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Arrived promptly
18. Dezember 2023
Antwort von hmv (UK) - Burton On Trent
Thanks for the 5 stars and merry christmas Shirley!
Antwort von hmv (UK) - Burton On Trent
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Wante a particular çd .great assistant…
Wante a particular çd .great assistant looked it up gave me info on release date orderd it .kept me updated by email. And collect day.brill service .and free delivery.
7. Dezember 2023
Antwort von hmv (UK) - Burton On Trent
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really easy to order on line and…
Really easy to order on line and arrange for click and collect so I could use local HMV store. Staff there are great, always so helpful
7. Dezember 2023
Antwort von hmv (UK) - Burton On Trent
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered in store who were very helpful…
Ordered in store who were very helpful and delivered quickly too.
6. Dezember 2023
Antwort von hmv (UK) - Burton On Trent
Hi Mandy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff very polite and helpful
3. Dezember 2023
Antwort von hmv (UK) - Burton On Trent
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
It's nice to come to your shop and…
It's nice to come to your shop and order a CD and if it's not in your shop they can order it and it gets delivered to your door that is brilliant
29. November 2023
Antwort von hmv (UK) - Burton On Trent
Hi Alan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service and had exactly…
Good customer service and had exactly what I wanted
18. November 2023
Antwort von hmv (UK) - Burton On Trent
Hi Mr Platt
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I pre ordered two Cds in store
I pre ordered two Cds in store.
The assistant was helpful and friendly.
I received emails to keep me updated.
Great customer service, thanks
21. November 2023
Antwort von hmv (UK) - Burton On Trent
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A very seamless internet purchase
19. November 2023
Antwort von hmv (UK) - Burton On Trent
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
delivered the very next day
delivered the very next day after ordering online and this time they sent a brand new item
26. Oktober 2023
Antwort von hmv (UK) - Burton On Trent
Hi Wayne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant service
The staff member in the shop was really friendly and helpful and the DVD came in time for my husband's birthday. All in all a perfect service.
24. Oktober 2023
Antwort von hmv (UK) - Burton On Trent
Hi Carolyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
helpful and friendly staff
helpful and friendly staff! great variety of music and so much fun and cute stuff.
15. Oktober 2023
Antwort von hmv (UK) - Burton On Trent
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
5* amazing service
11. Oktober 2023
Antwort von hmv (UK) - Burton On Trent
Hi Cheryl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Exchanged CD and ordered another CD which I received in two working days. Excellent service. Well done.
29. September 2023
Antwort von hmv (UK) - Burton On Trent
Hi John,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly great selection of goods to…
Friendly great selection of goods to view and make purchase choices.
1. Oktober 2023
Antwort von hmv (UK) - Burton On Trent
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.