I have used HMV for quite awhile now. I like the delivery service, for Home delivery and delivery to the store. Long may you keep going, in these unsure times.
Unternehmen hat geantwortet
Standort
Standort wechseln22 Eastgate Centre, SS14 1AF Basildon, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I bought suede's new album in basildon store which was £24:99 , didn't realise i was charged 28:99 until I got home? Don't know why, thinking it was deliberate overcharge.
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The young lady in the Basildon store was very helpful when I asked about the DVD I wanted to buy. She advised it would take 5 working days to be delivered. It arrived a week later, even with the Easte... Mehr ansehen
Unternehmen hat geantwortet
Went to store in Basildon and a very helpful member of staff gave me all the info I need to make a decision on a turntable and speakers to buy I ordered on line to save carrying the items which were a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Basildon
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
22 Eastgate Centre, SS14 1AF, Basildon, Vereinigtes Königreich
4.8
Hervorragend
224 Bewertungen
Bittet Kunden um Bewertungen
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Wonderful Paris.
Paris was wonderful and has always been, other staff knows their onions and are all knowledgeable in this business.
I'll always be an ambassador to HMV.
God bless all.
23. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von hmv (UK) - Basildon
Hello Martin
Thanks for leaving us a review, we can’t wait to see you again soon in-store or online.
The staff at Basildon were very…
The staff at Basildon were very helpful. The order came very quickly and I am pleased with the quality of the D.V.D.
28. Januar 2024
Antwort von hmv (UK) - Basildon
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
We hope you enjoy your DVD.
Antwort von hmv (UK) - Basildon
Hi JANICE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Superb customer service and advice in…
Superb customer service and advice in store. Quick delivery.
13. Januar 2024
Antwort von hmv (UK) - Basildon
Hi Rachel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
No email had been in store 2 days took…
No email had been in store 2 days took over seendays with royal mail into store.
5. Januar 2024
Antwort von hmv (UK) - Basildon
Hi David,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching the store; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay, and the lack of notification from the store.
Best wishes
Great staff very helpful @ the eastgate…
Great staff very helpful @ the eastgate centre Basildon,ordered my depeche mode dvd
3. Januar 2024
Antwort von hmv (UK) - Basildon
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good helpful service
19. Dezember 2023
Antwort von hmv (UK) - Basildon
Hi Dave
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My mum and brother absolutely loved them
26. Dezember 2023
Antwort von hmv (UK) - Basildon
Hi Kate
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwort von hmv (UK) - Basildon
Hi Kerry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service in Basildon
Sam who is the manager makes the shopping experience a pleasure always friendly and we have now got to know her very well we will be back to get are 4k films
22. Dezember 2023
Antwort von hmv (UK) - Basildon
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The store and the assistant
16. Dezember 2023
Antwort von hmv (UK) - Basildon
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very friendly and my…
The staff were very friendly and my order was with me very quickly, thank you
5. Dezember 2023
Antwort von hmv (UK) - Basildon
Hello Abigail
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Delivered quickly and price of purchase…
Delivered quickly and price of purchase very reasonable
1. Dezember 2023
Antwort von hmv (UK) - Basildon
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Basildon
Hello Barry,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service and quick
26. November 2023
Antwort von hmv (UK) - Basildon
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I pre ordered a game and at the time of…
I pre ordered a game and at the time of ordering was very helpful also giving advise about another query I had. Then before delivery had to change address again customer service was very helpful and very nice lady
30. Oktober 2023
Antwort von hmv (UK) - Basildon
Hi Maxine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Customer Experience, Basildon Store
Looked for a John Wayne dvd, not on shelf. Spoke to member of staff who looked the film up on website, asked if i would like to order, told me the price and estimate date of arrival in store.
Great Customer Experience from Basildon branch.
16. Oktober 2023
Antwort von hmv (UK) - Basildon
Hi Karen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwort von hmv (UK) - Basildon
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Couldn't find item in store
Couldn't find item in store, member of staff found it on line, ordered straight away, delivered to store with in 2 days, and collected by us. No drama!
22. Oktober 2023
Antwort von hmv (UK) - Basildon
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy wife 😂
Brilliant service from Sam and Chris, very helpful with a product I wanted what wasn't instock, Chris looked it up and quickly ordered it for me and I got it 2 days later A+
11. Oktober 2023
Antwort von hmv (UK) - Basildon
Hi Christopher
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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