The vehicle was ok, comfortable for me, my wife, and our two kids. Both car seat, and booster seat were comfortable, yet I had a few doubts on the effectiveness of the car seat which was concerni... Mehr ansehen
Standort
Standort wechseln2191 East 32nd Street, Suite 174, 85365-3696 Yuma, Arizona, US
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My flight was slightly delayed (<1hour), which I recieved multiple texts stating that would be fine. Once in the rental car area, I looked for my name on the screen since I am a Gold member and couldn... Mehr ansehen
Best customer service that I have received from rental company in while. Everything was explained, agent went over details and had me on my way within reasonable time. Will definitely be back! Already... Mehr ansehen
Hertz always treats me like a valued customer. They go above and beyond, to make sure everything is perfect. The last rental I had was with an agent named Tim in Yuma, AZ. He truly cared and it showed... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktinformationen
2191 East 32nd Street, Suite 174, 85365-3696, Yuma, Arizona, Vereinigte Staaten
- (928) 726-5160
Your Car Rental Deals, News & Offers
4.0
Gut
12 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Alicia made the rental experience…
Alicia made the rental experience amazing. Professional and personable.
18. September 2026
Hertz always treats me like a valued…
Hertz always treats me like a valued customer. They go above and beyond, to make sure everything is perfect. The last rental I had was with an agent named Tim in Yuma, AZ. He truly cared and it showed. Hertz is the only rental car place I will use.A+
4. September 2026
People were nice and it was easy…
People were nice and it was easy getting vehicle and returning
3. September 2026
Too many dog hair
The vehicle was ok, comfortable for me, my wife, and our two kids. Both car seat, and booster seat were comfortable, yet I had a few doubts on the effectiveness of the car seat which was concerning a bit safety-wise.
Unfortunately, the vehicle was full of dog hair. Hertz gave me a car, knowing that I would have had two kids as passengers, full of dog hair, hence neglecting entirely the possible basic hygiene and health implications.
Allergic reactions or pests that can run with dog hair are a serious hazard, which might be taken even more serious if kids are involved.
Fortunately our kids did not experience any issues.
Please, be more accurate the next time! Thank you!
2. September 2026
Great pickup and return service
Great pickup and return service. Everything went smoothly
25. August 2026
Poor service
My flight was slightly delayed (<1hour), which I recieved multiple texts stating that would be fine. Once in the rental car area, I looked for my name on the screen since I am a Gold member and couldn't locate it. Went into the Gold member customer service area, was told very rudely "you got here late so you have to go upstairs". Upstairs was able to locate the rental car but did not offer me a "no coverage" option while going over the options available. Super disappointed and I do not see a reason to be a "Gold Member" when you have to go to the main service desk to actually get service.
27. August 2026
They added some extra fees on top of…
They added some extra fees on top of what was agreed. Other than that is was ok.
8. Juli 2026
Bewertung ohne vorherige Einladung
Best customer service that I have…
Best customer service that I have received from rental company in while. Everything was explained, agent went over details and had me on my way within reasonable time. Will definitely be back! Already have a couple of reservations booked for my upcoming trips.
22. Juni 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.