Everything about my experience was not great. The car "choices" were either 2 dirty Rogues (what I booked) or subcompact Kicks (too small). The car I ended up with had key issues and included some per... Mehr ansehen

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Das sagen Bewerter
Everything mosyly good. just difficult to find our vehicle at pickup. Also a maintenance message came up right away but the arrendanf couldn’t make it go away. It kept coming up again each day.
The staff at the parking lot desk was more than helpful, very accommodating. Help us find the suitable car even before we asked we had a great time using that car!
Easy to get the car. Name was not on the board, but the desk had the car information already processed. Not my favorite vehicle - Volkswagon Taos.
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktinformationen
101 Airport Access Road, 96732, Kahului, Hawaii, Vereinigte Staaten
- (808) 893-5200
Your Car Rental Deals, News & Offers
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Das haben sich andere Leute angesehen
Hertz makes car rental easy
Easy to pick-up, check out attendant was friendly and helpful, car return was fast and simple.
Everything mostly good
Everything mosyly good. just difficult to find our vehicle at pickup. Also a maintenance message came up right away but the arrendanf couldn’t make it go away. It kept coming up again each day.
Customer service was great
Customer service was great. But the cleanliness of the vehicle was disgusting.
Quick and easy process to pick up and…
Quick and easy process to pick up and return vehicle.
Not Great
Everything about my experience was not great. The car "choices" were either 2 dirty Rogues (what I booked) or subcompact Kicks (too small). The car I ended up with had key issues and included some personal belongings from the previous renter. I was told there would be a $1 charge put on my personal card (this was a work trip), which is true. There was also a separate $199 charge, though. The return process took longer than I expected and no one cared about any of these issues. I had no choice for this booking but I would never recommend Hertz to anyone.
Easiest experience ever!
Easy to get the car
Easy to get the car. Name was not on the board, but the desk had the car information already processed. Not my favorite vehicle - Volkswagon Taos.
Excellent rental car company
Staff was helpful and informative…
Staff was helpful and informative regarding the early return of my vehicle.
The staff at the parking lot desk was…
The staff at the parking lot desk was more than helpful, very accommodating. Help us find the suitable car even before we asked we had a great time using that car!
No issues checking in or out.
The personnel & procedure was great great
The personnel & procedure was great ! We were just unhappy w the car!
Our car rental on Maui went very smoothly!
Our car rental on Maui went very smoothly! It was nice to have choice of cars to select from, although there were very few cars left by the time we got there. The Chevy Blazer was a decent SUV, but not one that I would ever own. The whole process was very smooth.
Great service and ease of pickup and…
Great service and ease of pickup and returning vehicle. Love the ability to select my car from different options in the same category
mis-charged and NO customer service follow up
got charged for something that I did NOT agree to and have not been able to get anyone in customer service to even acknowledge my email
person who checked me out was someone I never saw before (and I rent from the same location almost weekly) and you could tell he had no clue what he was doing and now I am facing the consequences…
with that said, as a President Circle member (remember I rent almost weekly from the same location) I would hope someone would acknowledge my email at the very least
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