Great service but should’ve had an upgrade. What made my experience great
What made my experience great, is that it was easy. Particularly easy at John Wayne Airport in Orange County. The people at check in and return were both very efficient. The only disappointment is I had recently been advised that I am a member of Hertz’s President Circle. I was entitled to but not given an upgrade and was told I needed to stand in another line if I wanted to trade up my car. Did not have time to do that.








