I rent frequently from Hertz, and as a President Circle member, I feel I pay a premium.The last several times I rented from Hertz, I have been disappointed. I got a vehicle with 125,000 miles on it t... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Exceptional Customer Service - there were only 2 men grabbing cars from the car wash directly to the line of customers. They kept us informed and provided waters while we waited. 10/10
The Hertz agents were courteous and helpful in identifying the area for me to choose my vehicle! They answered my questions promptly and professionally. My vehicle was clean and functioned with no pro... Mehr ansehen
It was easy to reserve a car, but they didn't have any when I arrived to pick mine up. We were told to stand under an awning and wait. Whatever car arrived next was the one we got. I got something si... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktinformationen
7212 Cedar Springs Rd, 75235, Dallas, Texas, Vereinigte Staaten
- (214) 350-7071
Your Car Rental Deals, News & Offers
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Roadside would only offer wrecker from…
Roadside would only offer wrecker from my location to the rental center as a repair. I had to ask if I could take it to a tire shop and pay for the repairs. The tire was covered with a voucher, but not the damaged rim. This was not much help to a stranded renter.
I rent frequently from Hertz
I rent frequently from Hertz, and as a President Circle member, I feel I pay a premium.The last several times I rented from Hertz, I have been disappointed. I got a vehicle with 125,000 miles on it that was worn out and tired on the interior.
My next rental: they couldn’t locate me to assign a car, so they sent me back to the desk when the security gate rose and lifted my car off the ground. My last rental in Dallas‑Fort Worth was delayed by 25 minutes because they had trouble assigning the car.I was disappointed that, after contacting Hertz each time, I never heard back.
The Hertz agents were courteous and…
The Hertz agents were courteous and helpful in identifying the area for me to choose my vehicle! They answered my questions promptly and professionally. My vehicle was clean and functioned with no problems.
There were no cars left in Presidental…
There were no cars left in Presidental row but a dozen cars marked as Reserved. Did get a car in 15 mins. Can I reserve cars?
The convenience of picking up and…
The convenience of picking up and dropping off as far greater than I would have ever expected
Exceptional Customer Service
Exceptional Customer Service - there were only 2 men grabbing cars from the car wash directly to the line of customers. They kept us informed and provided waters while we waited. 10/10
The car stank of cicgars
Everything was good with my rental
Everything was good with my rental. It was available at the time required, everything worked on the vehicle, and I didn't have any issues dropping it off at the end of my rental.
Five stars for all services!
I was charged for fuel when I returned…
I was charged for fuel when I returned the car full
It was easy to reserve a car
It was easy to reserve a car, but they didn't have any when I arrived to pick mine up. We were told to stand under an awning and wait. Whatever car arrived next was the one we got. I got something similar to my reservation but was offered a large pickup, which I did not want. The staff was as helpful as they could be since it was out of their control.
I am a President's Circle member and…
I am a President's Circle member and they always make the rental process easy and hassle-free.
The vehicle
The vehicle was ready to go when I arrived at the facility but the vehicle was not properly cleaned. We found moldy foods under the seats and used stockings. It was absolutely disgusting 🤮
The experience both with pick up and…
The experience both with pick up and drop off was very professional and swift and the staff was extremely nice.
Efficient and friendly service
Always easy and staff is friendly
Waiting in Lione with 15 other people for cars
I am literally waiting in line at your locations while you find cars, clean them and bring to me. My arrival time is fully known yet i continue to experience you selling something to me that is not available when i said i need it. I have missed meetings, had to spend extra on Lyft and Uber. Then the people checking out 12 cars leaving are in no hurry at all. Usually 1 booth open to exit.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







