Her Hair Company Bewertungen 171

TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I purchased clip-ins from Her Hair Company and it was my first time installing them on myself, they were very easy to install and the quality of the hair is amazing. The hair is very soft and holds a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really love the feather crochet extensions . Used it for Jayda wayda hairstyle and i got lots of compliments anytime I went out. I love it

Bewertet mit 5 von 5 Sternen

I am beyond impressed with these bundles! The quality is absolutely top-tier soft, silky, and full from top to ends. They don’t shed or tangle, even after multiple installs and styling sessions. The h... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Awesome experience! I recommend it to everyone who loves beautiful and quality hair, it arrived very quickly here in Brazil and the hair is really better than I imagined! I loved it

Unternehmensdetails

  1. Anbieter von Extensions
  2. Kosmetikproduktanbieter
  3. Großhändler für Kosmetikprodukte
  4. Kosmetikbedarf
  5. Kosmetikgeschäft
  6. Fachhandel für Haarpflegeprodukte

Vom Unternehmen geschrieben

Her Hair Company is your resource for premium quality 100% Virgin Remy Human Hair. We set ourselves apart from the rest by offering you "the best of the best" in the hair industry. Our company is based on the belief that your satisfaction is our top pr...


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

171 Bewertungen

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Bewertet mit 5 von 5 Sternen

Great extensions

Really love the feather crochet extensions . Used it for Jayda wayda hairstyle and i got lots of compliments anytime I went out. I love it

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Honestly

Honestly, the hair speaks for itself. No tangling, minimal shedding, and it holds a curl perfectly. Worth every penny.❤️‍🔥

12. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Quality Hair

I purchased clip-ins from Her Hair Company and it was my first time installing them on myself, they were very easy to install and the quality of the hair is amazing. The hair is very soft and holds a curl well. Definitely would recommend anyone to purchase!

1. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Awesome experience

Awesome experience! I recommend it to everyone who loves beautiful and quality hair, it arrived very quickly here in Brazil and the hair is really better than I imagined! I loved it

24. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

From Order to Install (10/10)

Her Hair Company is an excellent company to order! From soft bundles to the gorgeous kinky clip ins that I have my eyes on next, the hair quality did very well with both my quick weave install and also the curly bulk hair for my boho knotless braids. And I have 4c hair by the way :)

15. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love my hair

Love my hair! I’ve gotten a 20 inch 13x4 frontal and 3 bundles of 20,23,24 . Very full and soft! Definitely recommend

26. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I’m truly disappointed in my hair…

I’m truly disappointed in my hair purchase. This is by far the worst hair purchase I’ve ever had. I typically purchase from Elysian Glam and I LOVE their hair, but I wanted to try a kinky straight texture. Unfortunately, I’m not sure if I got a bad batch or what?! My install looks great, my stylist did her thing! But! No sooner than I left the salon my hair was shedding like crazy. Baby, if I’m kidnapped just follow the trail or hair. I’ve literally been vacuuming my home multiple times a day b/c there’s so much shedding. Even in my car! Then! When I say this hair will NOT hold any kind of curl. Wand curls, flat iron curls, curling iron, perm rods, flexi rods. They all fall in an hour or less. I love the texture and the fullness but I can’t do anything with it. I’ve reached out via the “contact us” feature twice for a resolution and nothing yet. I guess that’s what I get for trying something new 😩

***UPDATE IN RESPONSE TO THE BUSINESS REPLY***Thanks for replying! Regarding the email I sent, if I misspoke on the date it was sent #mybad. However, I still don’t see a reply after checking my junk mail.

Regarding the shedding, the same stylist that has done my sewins with my Elysian Glam and Curls Queen hair did my sewin with the hair I purchased from you guys, and I had barely any shedding at all with either companies hair. Additionally, she was able to curl the Elysian glam hair, and so was I. I could also use rods on that hair and it doesn’t work with the hair I purchased from you guys.

***UPDATE IN RESPONSE TO THE BUSINESS SECOND REPLY*** It saddens me to see no accountability, no realistic offer to resolve, just continued justification. This is not my first rodeo with hair. I’ve never used “thin hair” as my hair is not thin, hence the reason I ordered kinky straight. I didn’t order it expecting it to be thin. Additionally, I never said the hair was hard to curl. I said it will not HOLD the curls. Wand curls, curling iron, flat iron, no matter the tool or how high the heat (my tools go up to 420), even if I curl with heat and immediately rod the hair until I’m ready to actually wear the curls, they do not hold. They last an hour tops, even with holding spray.

Unfortunately I cannot “send the hair back” since it’s currently sewn in. Yes, your company has been around a long time, which is why I was excited to try it out. I’m sure that with that longevity you do have clients that have been with you over a decade. This also why I started this by saying perhaps I received a bad batch.

Anywho! I see that there’s no viable resolution. So lesson learned for me, I’ll stick to my go to hair companies. No biggie. I just hate wasting money!

29. Januar 2026
Bewertung ohne vorherige Einladung
Her Hair Company-Logo

Antwort von Her Hair Company

Hi, Sweetie, thx for shoping with her hair company. I'm deeply sorry for your experience. We definitly would not run from our responsibilities if it is. All of our hair will go through 4 steps of QA/QC. I can guarantee you that no single bundle of inferior quality will be stocked in our warehouse and flew to our client. If there is a serious shedding, may I ask did u do a sew in or quick weave with our budnles? I'm sure your stylists cut the wefts into few pieces of to create the layer. This very rely on the stylist's technique and skill, they need to figure out the weft of bundle and cut from root in case strands been cut directly, also we strongly don't recomend stylist to cut the weft to many pieces, as it's common to have strands fall down from cutting point of weft, the more pieces they cut the weft, more cutting points, and more strands falling down. I am definitly not questioning the professionilism of your stylist, just some tips to be taken care of.

If the hair is keep falling down when you receive the bundle and unpack it, then that's definitly a serious quality problem. But I'm sure that's not the case here.

Furthermore, I have checked from our email history, you did contact us on Feb 16th and we have replied you immediatelly on Feb 17th to follow up your case, but there is no reply from you, dear. I'm sure you must be busy and didnt see the email from us. On time and professional customer service is always our goal, and what we tried to deliver in past few years.

******UPDATED REPLY REGARDING CLIENT'S SECOND REPLY******

Hi, sweetie, I'm sorry that I couldn't load any pic of our email history here, but I'm not gonna lie, we never leave any single email from client without answering. I'm not sure if it's the server problem or what. It's our fault though, we should keep following up your case after your email even no responce to our reply.

Shedding: Our basic routine is do the sample test on every batch after 4 steps of QA/QC, so 99.99% chances there will be no inferior quality hair flew to the market. But if you still think this is the hair problem, please contact our ppl with email listed on our website and send the hair back and we will do the lab test again, and if it's quality issue, we will refund you 3 times of your spending. If not, we will send you a new pack of hair for free. I hope this can make you feel comfortable.

Curling: I'm sorry,with all due respect, I need to fix a stereotype ppl normally have in mindset, better quality hair is more harder to wind or curl, need more time and high temperature to curl or wind. For longevity service of hair, we are providing brazilian hair, the typical feature of brazilian is it's with thick and strong strand, and we kept 80% of cuticle intact(remove 20% cuticle for better smoothness to avoid tangling), which means it'll have high heat-resistance giving the thickness of hair and protection of cuticle. If we provide thin and soft hair, without cuticle, it definitly can be more easy to curl or style, but longevity in this case scenario will be a question mark. We are a company of 15 years in the market, and we do care about our reputation, as there are lots of clients be with us for over a decade.

******UPDATED REPLY REGARDING CLIENT'S THIRD REPLY******
SO SORRY if my reply misled you, dear, i'm not talking about the fullness, I'm referring to the single hair strand, thick or thin, which you might feel with your fingers squeezing the single hair strand, or using a microscope. We can using thin hair strand with less cuticles, much cheaper cost, and more profit, but longevity will be affected.

And I'm deeply sorry if I misunderstood the question, with hard & strong hair strand and 100% cuticles, hair will incline to return it's original nature, given the hard and strong strand and all cuticle protection. So need more time to curl & easy to return to original status. Anyhow, we will contact with you shortly and offer u a satifactory solution

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