HelloTalk Bewertungen 24

TrustScore 2 von 5

2.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

The recent five star reviews are very obviously written by HelloTalk staff themselves as damage control. Notice how they are all Chinese and don't actually leave any constructive... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I downloaded this app specifically to practice my language skills and find serious conversation partners. I made it very clear in my profile description: language exchange only, no flirting. Unfor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Well, I enjoy using it. I specifically only talk to people who are clearly real and more my age. It’s very useful and I don’t think it’s fair to blame the app for the behaviour of people. I speak to... Mehr ansehen

Bewertet mit 1 von 5 Sternen

CCP censorship. Can’t mention Taiwan at all, even if it is a completely innocent comment such as you went on holiday there. Post will be removed along with your account. Chinese users can post po... Mehr ansehen

Unternehmensdetails

  1. Sprachkursanbieter
  2. Softwareunternehmen

Vom Unternehmen geschrieben

Learn languages by chatting with native speakers on HelloTalk, the world's leading language exchange app. Practice English, Spanish, Japanese, Korean, French, Chinese and 260+ languages through real conversations with people around the world!


Kontaktinformationen

2.0

Mangelhaft

TrustScore 2 von 5

24 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 50 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Bewertet mit 1 von 5 Sternen

FAKE five star reviews

The recent five star reviews are very obviously written by HelloTalk staff themselves as damage control. Notice how they are all Chinese and don't actually leave any constructive feedback - just mindless praise?

I noticed the app has been getting a lot of criticism recently both from within the app itself and on various online forums like the unofficial HT subreddit etc.

There are various reasons for this such as:

-Banning users who criticise China or recognise Taiwan and Hong Kong as independent nations. Shilling for the CCP is fine tho!

-The constant sexual harassment of female users, of with the developers encourage by ignoring reports and refusing to ban users. I have experienced this many times.

-Promoting sexualised content and selfies with revealing poses and clothing while simultaneously saying "dating is not allowed". You can even pay money to access the "selfies" tab. I thought this was a language learning app? LOL

-Aggressively pushing you to buy expensive and worthless addons and in app items

-Limiting your visibility if unless you pay for a "VIP membership"

-Intrusive spam advertising crammed into every corner

-Developers are obviously trying to plagiarise Instagram and Duolingo. Even the emoji and reward art style is similar to Duo.

-Making an "influencer program" to pay people to shill for them.

26. März 2026
Bewertung ohne vorherige Einladung
HelloTalk-Logo

Antwort von HelloTalk

We sincerely apologize for any negative experience you've had. Please be assured that all in-app reports are processed strictly in accordance with our Community Guidelines. We maintain a rigorous enforcement protocol for violations: Warning → Suspension → Account Removal.

Regarding visibility, all standard account exposure follows our regular algorithms. If you believe your account's reach has been restricted, we encourage you to submit a detailed feedback report within the app. This will allow our audit team to review your case and provide further assistance.

Bewertet mit 5 von 5 Sternen

best choice for improving speaking and listening skills

I believe this app is the best choice for improving speaking and listening skills. At first, I just tried it out, but I didn’t expect it to be so addictive. I’m here to practice my speaking, and I hope I can help others learn Chinese while they help me improve my English. You can meet people from all over the world here—they’re all very friendly, and I really enjoy the atmosphere. Learning a language through social interaction like this can quickly boost your language skills.

30. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not for language learning, it’s just another dating app in disguiseI

I downloaded this app specifically to practice my language skills and find serious conversation partners. I made it very clear in my profile description: language exchange only, no flirting. Unfortunately, the reality is a nightmare. Instead of language enthusiasts, the app is flooded with 'crazy goblins' who ignore your boundaries, ask personal questions, and demand photos immediately. There seems to be zero moderation of the user base.

The service markets itself in the App Store as 'Language Learning,' but in practice, it’s a poorly moderated dating site. If you are a woman looking for language exchange, don't waste your time. I deleted the app almost immediately because I’m not looking for a partner.

The developers should be honest and change their category to 'Dating' instead of misleading people who actually want to study.

2. März 2026
Bewertung ohne vorherige Einladung
HelloTalk-Logo

Antwort von HelloTalk

We are truly sorry to hear about your experience. HelloTalk is strictly a language learning community, and we have a zero-tolerance policy toward dating or any form of harassment.

If you encounter users who ignore your boundaries, please report them immediately by tapping the '...' icon on their profile and selecting 'Report.' Our moderation team investigates every report and takes firm action, including permanent bans for those who misuse the platform. We are committed to maintaining a safe study environment and hope you will give us another chance once these improvements are felt.

Bewertet mit 1 von 5 Sternen

Hellotalk stole my money

I paid the VIP membership £40 and within one month they banned my account with no reason. Please don't waste your money.

18. Januar 2026
Bewertung ohne vorherige Einladung
HelloTalk-Logo

Antwort von HelloTalk

We sincerely apologize for the frustration caused by your account ban. We would like to investigate this further for you. Please reach out to us at support@hellotalk.com with a screenshot of the prompt message when you fail to sign in (including your HelloTalk ID) as well as this review.

Our support team will review your case to verify the circumstances. We appreciate your patience and understanding.

Bewertet mit 1 von 5 Sternen

Chinese Communist app

Taiwan is a county. You can’t say these things even if it is in non controversial way because it is “too political” >>> post censored.

BUT… like other poster says.. Chinese users always posting statements about how China is number one. People, language, food, history, culture… vastly superior to every country. Propaganda machine!!! Why is that allowed? It’s unfair. Even post military parade photos and anti-Japanese WW2 content. That is very political, no??

Yes, we know the answer cuz you can’t select Taiwan as a nationality on the app - only “Chinese” (I wonder why hahaha) and you will get censored and your device banned so u can’t reinstall it.

20. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Winnie the Pooh is watching you!

CCP censorship. Can’t mention Taiwan at all, even if it is a completely innocent comment such as you went on holiday there. Post will be removed along with your account.

Chinese users can post politically charged, racist, xenophobic, anti-western nationalist content as much as they like with zero consequences. However, say anything even remotely bad about glorious China and you’ll get permabanned lol.

10. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scam app

WARNING: VIP is a scam. Young girls sell nude content on this app. Men send unsolicited nudes and harass women constantly. No age verification (so children are exposed to all the above). The moderators are unfair and can close your VIP account for no reason.

1. August 2025
Bewertung ohne vorherige Einladung
HelloTalk-Logo

Antwort von HelloTalk

We take your concerns extremely seriously and sincerely apologize for this experience. Please be assured that HelloTalk maintains a strict age-segregation policy: users under 18 are only permitted to interact with other minors to ensure a safe environment.

Furthermore, we have a zero-tolerance policy regarding the sale of explicit content or any form of harassment. We urge you to use the in-app reporting tool immediately if you encounter such behavior; our moderation team will intervene and take decisive action. Regarding your VIP account, we would like to investigate this further. Please contact us at support@hellotalk.com with your HelloTalk ID and details of the issue so we can verify your account status and assist you properly.

Bewertet mit 1 von 5 Sternen

Probably the worst customer service and rules in the world!

The app it self is brilliant for making friends on and to learn a new language. But they do let so many creeps, bullies, fakes and scammers on this app. I had came across so many when I was on the app. So please be careful when using it! They really should add a verified profile feature on the app. The customer service and their silly automatic system detect rules. For making a new account is a total joke! If you delete your account for any reason and make a new one over a period of time. You will get banned for using the app. Even if your old account was deleted and long gone! You will be banned and so will your device! It’s very silly. Really is a silly rule by a very silly company. They won’t even unbanned you for it. 🙄.. I have read where if you haven’t used the app for quite some time. Your account hasn’t been active. They will banned you for that too and your device! 🫤

18. April 2025
Bewertung ohne vorherige Einladung
HelloTalk-Logo

Antwort von HelloTalk

We sincerely apologize for the frustration regarding account registration. To help us resolve this, please email support@hellotalk.com with a screenshot of the registration error (including your HelloTalk ID), and a copy of this review.

Our strict device-binding rules are designed to prevent scammers and 'creeps' from returning once banned, though we understand this can sometimes affect genuine users. Regarding your suggestion for a Verified Profile feature, we have shared this with our product team for future consideration. In the meantime, please continue to report any misconduct directly in-app so our moderation team can intervene immediately.

Bewertet mit 1 von 5 Sternen

Account was deleted for no reason…

Account was deleted for no reason without any notice. Cannot recoup 120usd lifetime subscription fee

4. März 2025
Bewertung ohne vorherige Einladung
HelloTalk-Logo

Antwort von HelloTalk

We sincerely apologize for the frustration caused by your account status. To help us assist you with your account, please reach out to us at support@hellotalk.com.

Please provide a screenshot of the prompt message (including your HelloTalk ID), as well as this review. This will enable our support team to verify the details and give further assistance. Thank you for your cooperation.

Bewertet mit 1 von 5 Sternen

app randomly deleted my account without…

app randomly deleted my account without any warnings. Had paid 850cny for a lifetime membership and it got cancelled. Will report to BBB and app store for fraud.

4. März 2025
Bewertung ohne vorherige Einladung
HelloTalk-Logo

Antwort von HelloTalk

We sincerely apologize for the frustration caused by your account status. To help us assist you with your account, please reach out to us at support@hellotalk.com.

Please provide a screenshot of the prompt message (including your HelloTalk ID), as well as this review. This will enable our support team to verify the details and give further assistance. Thank you for your cooperation.

Bewertet mit 1 von 5 Sternen

Misleading advertising


I am writing with great distress regarding my recent subscription. I was so excited to use your service, believing I was signing up for a €6 monthly plan, but I was mistakenly charged €78 for an annual subscription. While this amount may seem small, for me it is significant—it affects my ability to afford basic necessities like food. I love your platform and wish to remain a subscriber, but only on a monthly plan that fits my budget. I kindly ask for your understanding and compassion: please refund the €78 and switch me to the €6 monthly plan. This would allow me to continue enjoying your wonderful service without enduring the financial strain this misunderstanding has caused.

When I signed up, I selected the annual offer of €78, mistakenly believing it was a monthly subscription at €6 per month. Unfortunately, this misunderstanding, due to a lack of clarity in the pricing presentation, resulted in an immediate charge of €78, which I am currently unable to afford given my financial situation.

I would like to request a refund under my right of withdrawal, in accordance with the European Directive 2011/83/EU, which protects consumers for online purchases. Since my purchase was made less than 14 days ago, I am legally entitled to exercise this right.

My intention is not to stop using your service—quite the opposite. I would love to continue benefiting from it, but under a monthly plan of €6, which aligns better with my current budget.

I kindly ask that you:
1. Refund the €78 charge in accordance with my right of withdrawal.
2. Convert my subscription to the monthly plan so that I can continue using your service.

Thank you for your consideration.

Best regards,

16. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

HelloTalk favors illegal data brokering activities

I have proof that fake users on HelloTalk stole and shared my account data with third parties.
When I reported this to HelloTalk support, I got banned.
Therefore, HelloTalk favors illegal data brokering activities.

7. Oktober 2024
Bewertung ohne vorherige Einladung
HelloTalk-Logo

Antwort von HelloTalk

Hi there, we are concerned by your feedback and would like to investigate this matter formally. Please reach out to us at support@hellotalk.com with your account details and any relevant information.

This will allow our specialized team to locate your account, review the reason for the enforcement action, and verify the security claims you’ve raised. We appreciate your patience while we conduct this necessary review to ensure all community and data standards are upheld

Bewertet mit 1 von 5 Sternen

Stay well clear!

The company is Chinese and they will ban you for the smallest of reasons without returning your subscription. I got removed for mentioning something political after just a few weeks of paying for a years subscription and they refused to refund it. Stay well clear of these bandits!

17. Oktober 2023
Bewertung ohne vorherige Einladung
HelloTalk-Logo

Antwort von HelloTalk

Thank you for sharing your feedback. We understand that account enforcement can be frustrating, especially regarding a paid subscription. Please be assured that we do not take these actions without reason; all accounts are reviewed based on our terms of service to ensure a respectful learning space.

Please reach out to us at support@hellotalk.com with a screenshot of the prompt message when you fail to sigtn in (including your HelloTalk ID). This will allow our specialized team to re-examine the specific reason for your ban. We look forward to assisting you through our formal support channel.

Bewertet mit 1 von 5 Sternen

Trial lesson no show

This site constantly advertises its vip status to you and its extra courses. When I signed up to the trial lesson the teacher didnt show up and it is very difficult to get a refund (10€ for a trial lesson!)

18. September 2024
Bewertung ohne vorherige Einladung
HelloTalk-Logo

Antwort von HelloTalk

We apologize for the inconvenience caused by the missed trial lesson. We take these reports very seriously as we strive to maintain high standards for our educational services.
To help us investigate what happened and process your refund, please submit a feedback ticket in-app or email support@hellotalk.com with your HelloTalk ID. This will allow us to locate your transaction and the lesson logs to verify the situation. We are committed to resolving this for you as quickly as possible

Bewertet mit 5 von 5 Sternen

You take from it what you need

Well, I enjoy using it. I specifically only talk to people who are clearly real and more my age. It’s very useful and I don’t think it’s fair to blame the app for the behaviour of people.
I speak to 6 people and I basically have the same sort of conversation with each, because repetition is how I learn.

3. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

It gives good access to those who want…

It gives good access to those who want to practice language exchange. But like most apps that bring people together it attracts some of the wrong people. More should be done to remove time wasters, fakes and scammers. It would be good for users to rate other users. So we can avoid bad users of the app.

11. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Software crashes all the time and…

Software crashes all the time and deletes all your conversations.

7. Oktober 2023
Bewertung ohne vorherige Einladung
HelloTalk-Logo

Antwort von HelloTalk

We apologize for the frustration caused by the app crashes. We have rolled out updates to address stability issues; however, we want to ensure this is fully resolved for you.
Please contact us at support@hellotalk.com with your HelloTalk ID and a detailed description of when the crashes occur. This will allow us to look into it and assist you further. Your feedback is essential as we continue to refine our service.

Bewertet mit 1 von 5 Sternen

HelloTalk totally sucks

HelloTalk totally sucks. Freshly new registered accounts and even devices get blocked for no reason. The customer service is horrible and their reply is unapologetic. Do not recommend anyone use it.

4. Mai 2023
Bewertung ohne vorherige Einladung
HelloTalk-Logo

Antwort von HelloTalk

We apologize for the negative experience you've had with your new account. To help us investigate this immediately, please email support@hellotalk.com with a screeenshot of the prompt message ( including your HelloTalk ID) when you fail to sign in and a copy of this review.

Our team will conduct a thorough review of your account status to ensure a fair resolution. We appreciate your patience and look forward to resolving this matter for you as quickly as possible.

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