Saved me from having to buy a new sofa - helped me choose the right legs for my existing sofa - So grateful for advice and excellent price !
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
As you get older it becomes harder getting up from 'low slung' sofas. In our case, said sofas were bought from Multiyork, now sadly gone from our High Streets. We have their Liberty range ones. He... Mehr ansehen
Bought 8 Serena wooden legs. Impressed with consistent quality. Solid feel. All wood matched well and easy fitting. Gave a country cottage look to my two sofas. Dispatched quickly according to trackin... Mehr ansehen
Ordered online, only problem was fixing hole centres not given only overall fixing plate dimensions of 240mm, however was able to scale required dimension 180mm from sales photograph . Arrived as pro... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Heico-Direct is your on-line home for quality upholstery supplies for skilled upholsterers, interior design professionals and the general public.
Kontaktinformationen
Heico Fasteners UK Ltd, 6 Eldon Way, SS5 4AD, Hockley, Vereinigtes Königreich
- 01268 745421
- info@heico-direct.co.uk
- www.heico-direct.co.uk
4.8
Hervorragend
371 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Heico-Direct
Thank you so much for your review, we are glad that you enjoyed your experience of Heico-Direct.
Antwort von Heico-Direct
Hi Aelita, thank you for your review, much appreciated.
Easy order process and quick delivery.
7. Juli 2024
Antwort von Heico-Direct
Thank you for your review, we are glad that you enjoyed your experience with Heico-Direct.
Easy to use website
Easy to use website. Good choice of products.
Easy to place order.
Fast delivery
30. Juni 2024
Antwort von Heico-Direct
Hi Adrian, thank you very much for your positive feedback. We are glad you enjoyed your experience with Heico-Direct.
Replacement chair swivel base
Ordered online, only problem was fixing hole centres not given only overall fixing plate dimensions of 240mm, however was able to scale required dimension 180mm from sales photograph . Arrived as promised, fitted with ease. no problems. Job done
29. Juni 2024
Antwort von Heico-Direct
Hi Mrs Welch, thank you for your feedback. We will look into adding the fixing hole centres information to these products.
Initially had problems logging in to…
Initially had problems logging in to new website to order, but very very helpful lady got me through that, and goods arrived next day as promised
24. Juni 2024
Antwort von Heico-Direct
Hi John, thank you for your review. Apologies you experienced some initial issues but we are glad we could help you with this.
More than pleased with my purchase
More than pleased with my purchase. A pre-sales enquiry for additional information was handled speedily and efficiently. Ordering through the website was easy. Delivery was prompt, and I am delighted with the quality of the goods.
4. Juni 2024
Antwort von Heico-Direct
Hi Bryan, thank you for your review. We are glad that we could help.
Antwort von Heico-Direct
Hi Richard, thank you very much for your review. We are glad that you had such a positive experience with Heico-Direct.
kaupa ei saanud
Ei saanud kaupa mis oli küll teie lehel müügis. Ei saanud ka teadet millal kaup lattu tuleb.
28. Mai 2024
Antwort von Heico-Direct
Hi Aavo, thank you for your review. We are sorry that your experience of Heico-Direct was not as you expected. We have looked into the handling of your order and have determined that the item should have shown as 'out of stock' on the website (which would have stopped you being able to add the item to the basket). This was an oversight on our part and we have put processes in place to avoid this happening again. The communication from us was not to the high standard that we usually provide and for that we are also sorry. We do hope that this has not deterred you from visiting us again. Thanks again for your review, we always appreciate feedback from our customers and always look to learn from these situations.
Antwort von Heico-Direct
Hi Moira, thank you for the feedback, much appreciated.
Excellent product
Excellent product, very well made and the service between yourself and the delivery firm was 1st class
Excellent service all round, highly delighted customer
7. Mai 2024
Antwort von Heico-Direct
Thanks for your review, we always aim to please.
After some misunderstanding earlier all…
After some misunderstanding earlier all ended well. Very good service, promptly delivered, product as described. Thank you.
4. Mai 2024
Antwort von Heico-Direct
Hi Mr Hughes, thanks you for your feedback, much appreciated. We are glad that we could help.
Pleased with purchase
Ordered decorative tacks - they are of good quality and arrived quickly.
3. Mai 2024
Antwort von Heico-Direct
Thank you so much for your feedback, much appreciated.
Excellent service
Excellent service easy to use web site. DFelivery options. Arrived sooner than expected.Will use again
2. Mai 2024
Antwort von Heico-Direct
Hi Andrew, thanks for your review, we are glad you had such a good experience with Heico-Direct.
Payed for next working day delivery
Payed for next working day delivery
Received 2 days later at 4pm
30. April 2024
Antwort von Heico-Direct
Hi Jack, thank you for your review. We have looked into how your order was processed and we received your order at 6.24pm on Tuesday 30th April. As stated on the website, next working day delivery is on orders received by 12 noon Monday - Friday. This meant that your order was then shipped on the 1st May and delivered on the 2nd May. We are sorry if you were not fully aware of our delivery cut offs but hopefully this has clarified this for you. Thanks again for your review, we always appreciate feedback from our customers.
Antwort von Heico-Direct
Hi Jan, thanks for the review, much appreciated.
Prompt and efficient.
1. April 2024
Antwort von Heico-Direct
Hi Stephen, thanks for the review, we are glad you had a good experience with Heico-Direct.
Straightforward and good quality
1. April 2024
Antwort von Heico-Direct
Hi Lucy, thanks you for your review, we aim to please.
Excellent Quality Products
25. März 2024
Antwort von Heico-Direct
Hi Paul, thanks for the feedback, much appreciated.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.