Great product, customer service could be better.
The products were great and initial shipping was fairly quick but needed to exchange for a shorter model shoe. Exchange is not an option, only return for a refund and then order the new pair. It took around 2 weeks to get a return authorization and another several days to get the retuen shipping label. $30 was taken off the return amount for the return shipping label. Quite disappointed in this return process. Most companies provide free return shipping, or at least shipping that's cheaper








