Ordered something on the 24th July, and still not received the product. I sent 2 emails chasing up and received no replies from the company. The rest of my family have ordered from them in the past a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I paid for a product 18 days ago, was informed that the item had been dispatched and still haven’t received the product, but have been given the opportunity to give this review. It is a perfect exampl... Mehr ansehen
I ordered a pair of headphones. Delivery advised it would be 2-3 working days. 11 working days later (16 days) and they have still not arrived. I emailed the company on 2 separate occasions but I... Mehr ansehen
Bought a couple of items from HD TV Entertainment but had a wee issue with product. After a couple of emails items were returned & because still in warranty HD sent replacements. Excellent custo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Leading UK Retailer of Phone Accessories, Wireless Tech and Home Entertainment Products
Kontaktinformationen
Progress House, 396 Wilmslow Road, M20 3BN, Manchester, Vereinigtes Königreich
- info@hdtventertainment.co.uk
- www.hdtventertainment.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Awful
Awful. Returned product and it has been received as I have the tracking information and won’t refund my money and are no longer replying to my emails. Extremely poor customer service.
Hdtv customer service.
Customer service from HDtv is 2nd to none. I had to contact as there was an issue with the stick. Quick email and the issue was dealt with. Got my stick sorted for me very easily and with great communication. Would highly recommend buying and dealing with this company. Very satisfied customer.
Poor customer service we brought one of…
Poor customer service we brought one of there game sticks for my godson birthday. When we try to connect it. It will not work no matter what. To say the least I’ve one unhappy Godson. Avoid this lot
The product is not as good as…
The product is not as good as advertised. Really disappointed with the sound and picture.
Poor Communication
Didn’t come when suppose to had to contact them to get sent out and have emailed them numerous times about saving the game it does not work and have had no response very poor communication
Having waited a few weeks fory order…
Having waited a few weeks fory order and lack of communication in the meantime, my projector finally arrived.
I gave up after 2 hours of trying to set it up. The quality of the product is certainly not as described.
I have made contact again. I wish to return this far from good projector and expect a full refund. Let's see how long it takes them to reply!
Thankfully, I paid via PayPal therefore failure to respond to my email will give me no choice but, to start a dispute claim via PayPal.
Lying customer service& waste of time
I have been waiting for my order for 5 weeks. They lied and said that Royal Mail sent it to the wrong address. Royal Mail said that there was no mistake on their part and that the HDTV staff wrote the address wrong. They are not responding to my email now. I will go to the bank and cancel the order. It is a waste of time.
Back to my youth
Games took me back to my youth .but games I love like resident evil are in Japanese or Chinese. And can't be changed.
Otherwise worth the money
Slow delivery and no help from chat room
Will never use again
Will never use again. 2-3 day delivery advertised from order. Ordered on 16/06/2024 and still not received anything. Emailed for update. No response. Thank god for PayPal, stuck a resolution case on and then they got back to me. On the 27/06/2024 got a response on PayPal apologising for the delay and sent a tracking code saying will be delivered tomorrow. Checked code on 28th it showed delivered and image wasn’t even my package. Worst company I’ve ever spent money with. Avoid at all costs!!
Lack of customer service.
Lack of customer service.
Bought watch from them with 2-3 working days delivery. It was delayed and only limited comms took almost two weeks to deliver. Item wasn't as I was expecting so I posted it back with RM first class service it was signed for. Since then no refund, no email.
I will be reaching to Trading Standards if its not settled soon.
Shocking customer service
Placed an order and waited over a week for dispatch no communication from them at all despite multiple emails sent, once item finally received it was not what i expected so it was returned for a refund. Again numerous emails sent requesting a refund and not 1 single reply. Had to report to Klarna who have stopped the payment. They are still waiting for a response also. Absolutely shocking company avoid at all costs
The product did not even clean the…
The product did not even clean the floor at all. It literally would not move along the floor and the rubber kept coming out.
Great bit of kit works a dream
TERRIBLE SERVICE. DO NOT ORDER FROM HERE!!
TERRIBLE SERVICE. DO NOT ORDER FROM HERE!!
Having previously ordered a number of items from this company before, I ordered some ear buds as a present as one of the buds from a previous pair that my partner had had stopped working. However, they just would not connect and so we both contacted the company numerous times via different methods (even sent a letter which was tracked and signed for but ignored!!) but still no response so have been left with a pair of faulty ear bud. This is very disappointing as like I say they were a present.
I have used this company before and…
I have used this company before and been happy with their products, however on this occasion a product i purchased was faulty so i followed their instructions and returned the item (at my own cost) after repeatedly chasing they said a replacement would be sent out! This hasn’t happened and now they won’t reply and i can’t find a phone number for them!
It brought back memoroys
This company sells fake equipment
This company sells fake equipment. Please do not buy from them. We ordered some gaming equipment which didn't work. Upon complaining they blocked us on Facebook and refused a refund. Total scam
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