We spent absolutely ages in your Gyle branch trying to find a holiday perfect for us, last minute. Your consultant, Liam, was beyond patient and extremely knowledgeable and very quickly grasped what... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
As usual, staff very friendly and efficient. This is our third holiday, this year and each time have had a different assistant. Each one as good as the other.
Really friendly staff who made us completely welcome went out their way to organise the holiday for us and even stay beyond closing time to be able to complete the booking. Skye was so friendly and pr... Mehr ansehen
Unternehmen hat geantwortet
Great customer service 5 ladies of a certain age not sure where we were going. Skye searched and found us a holiday which we were all happy with. Very welcoming and patient with us. As we had booked... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
The Gyle Shopping Centre, EH12 9JR, The Gyle, Vereinigtes Königreich
- 01315163723
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Everytime my friend and I go to Hays…
Everytime my friend and I go to Hays Travel we always have excellent service and friendly staff and always smiling
Really great service and really happy…
Really great service and really happy with the holiday andvorice
Verwendet eventuell KI als AntworthilfeMehr lesen
Excellent service and a very friendly…
Excellent service and a very friendly employee Joan. Would recommend Hays travel to anyone thinking about booking a holiday

Antwort von Hays Travel - The Gyle
Very friendly and efficient staff…
Very friendly and efficient staff member Joan was very pleasant

Antwort von Hays Travel - The Gyle
Going Above and Beyond for Us
Skye and Adrian were both really helpful. We booked a spring break, and they are looking for holidays that fit our description for a week in the autumn. I didn't realise that the shop had closed , and they were certainly going above and beyond for us.
I’ve been using hays travel for a few…
I’ve been using hays travel for a few years now , 100% the best it there and the staff are very helpful sort everything out for me all the time
Once again Pamela Kerr exceeded my…
Once again Pamela Kerr exceeded my expectations when booking with Hays Travel. It is always a delight to deal with her and I look forward to booking further cruises in the future with her.
Considerate Staff offering Options
Initially, we were unsure about booking Disney Paris for a short break in Feb next year for my special birthday.
After discussing options with Rebecca in the Gyle store she looked at different options for us and told us to consider what would suit us best. We took a few days to consider options then asked Rebecca to price a different Disney Option which we went on to book. Rebecca gave us lots of advice and was very helpful but above all very professional and a great advert for Hays Travel Company.
Hays Travel Perfect
This was only the second that I used Hays Travel. And like the first I was welcomed by politeness and professionalism. Staff were very helpful and went through manyholiday options to find the holiday I desired.
Prices were very favourable

Antwort von Hays Travel - The Gyle
Top Quality Service
We have been using Hays for only the past 2 years but have been delighted with the service provided for holiday bookings and flights. The attention to detail and comprehensive service offered is totally reassuring when putting together all that is required (connecting flights, seat reservations, airport/hotel transfers, selection of hotels, passport and visa requirements….) which can otherwise be quite daunting.
We are especially grateful to Pamela, manager at Livingston and currently at The Gyle, who looks after our every need and is endlessly patient with us!

Antwort von Hays Travel - The Gyle
Egypt
Yet again Emma was so professional, helpful, nothing was a problem, Emma is a credit to herself and Hays Travel.
Thanks again
Alan Barrass

Antwort von Hays Travel - The Gyle
Amazing service! 💯 recommend them!
Using Hays Travel for the very first time & I have to say it’s been a great pleasure speaking & dealing with their staff, especially Jessica Edwards, she’s super helpful, full of ideas & suggestions that always help making your holiday decision better. Iv dealt with Jessica twice within a short period of time & she’s went up & beyond helping me book 2 amazing holidays for 2026! Will definitely continue using Hays Travel in the future & would 💯 recommend them to all my friends & family! 👌🏽🥰
Came in2 shop not sure about our needs…
Came in2 shop not sure about our needs and felt comfortable with explanation and understanding of our needs
Ease and efficiency of staff I was in…
Ease and efficiency of staff I was in and out very quickly with my holiday requirements met completely

Antwort von Hays Travel - The Gyle
The travel agent was very helpful and…
The travel agent was very helpful and knowledgeable

Antwort von Hays Travel - The Gyle

Antwort von Hays Travel - The Gyle
Great Experience…
We had discussed our holiday options with Pamela and came back a couple of days later to make the booking , Andrianos was superb and really easy to deal with.

Antwort von Hays Travel - The Gyle
Easy friendly efficient
Warm welcome and great knowledge
We were welcomed warmly by Jess and despite not knowing where we wanted to go but did know what we wanted in a holiday Jess just knew instantly and was able to recommended something that would suit us.

Antwort von Hays Travel - The Gyle
Holiday Booking with Joan
We were recommended to speak to Joan about booking our holiday. Joan was amazing and really knows her stuff. Joan was knowledgeable, kind, patient and answered all questions we had. I would highly recommend Joan for booking any holiday and we will book with Joan again. In the futurecI would always wait to see Joan no matter how long the queue was.

Antwort von Hays Travel - The Gyle
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