Always a pleasure dealing with Hays. Every member of staff is pleasant and knowledgeable. Great locations at great prices.Lovely hotels.They will always try to match or beat any quote.Great exchange... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... Mehr ansehen
Unternehmen hat geantwortet
The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward
Unternehmen hat geantwortet
Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
12 Front Street, DH9 0HX, Stanley, Vereinigtes Königreich
- 01207 236000
4.9
Hervorragend
1076 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Professionally experienced
Everything was dealt with in a professional manner and we were satisfied how the girl explained everything to us and we got a good deal
25. Januar 2026
Antwort von Hays Travel - Stanley
Thank you so much for your kind comments I hope you both have an amazing time in Fuerteventura. Thanks Kelly
Everything was fine apart from them not…
Everything was fine apart from them not having a brochure
25. Januar 2026
Antwort von Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback I hope you both have a great time on your cruise. We will be getting a delivery of brochures as soon as these are back in stock. Kind Regards Kelly :)
Antwort von Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback- I hope you have a great time in the Costa Del Sol . Kind Regards Laura :)
Antwort von Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback I hope you all have a great holiday in Tunisia. Kind Regards Kelly :)
Happy holidays thanks to the Stanley girls experience.
Have booked my holidays with the Stanley branch for years and never been disappointed.They are always helpful and friendly.Well done girls.
20. Januar 2026
Antwort von Hays Travel - Stanley
Thank you so much for your lovely review - its a pleasure seeing you in branch - thanks Laura :)
Professional & friendly service ?We…
Professional & friendly service ?We have no complaints & have dealt with Hays travel & will continue to do so
21. Januar 2026
Antwort von Hays Travel - Stanley
Thank you for leaving your lovely feedback, I hope you have a great holiday and hope to help again in the future. Kind regards Lyndsey.
Antwort von Hays Travel - Stanley
Thank you so much for your kind comments I hope you both have an amazing time in Greece. Thanks Millie
Antwort von Hays Travel - Stanley
hi jean,
thank you so much for taking the time to leave such a kind review!
I hope you all have the best time on you cruise.
kind regards, Millie :)
Antwort von Hays Travel - Stanley
Hi - thanks for leaving your review we hope you have a fantastic holiday to Benidorm :)
Thanks Lyndsey
Always happy.
I have used the Hays shop in Stanley,Co.Durham for many years.The staff always very efficient and ,importantly,always greet you with a smile.I am a very happy customer.
16. Januar 2026
Antwort von Hays Travel - Stanley
Thank you for taking the time to leave such kind feedback- it is always a pleasure. Kind Regards Laura :)
GOOD STAFF HELPED A LOT COULD NOT HAVE…
GOOD STAFF HELPED A LOT COULD NOT HAVE BEING BETTER 10 OUT OF 10
13. Januar 2026
Antwort von Hays Travel - Stanley
Thank you for taking the time to leave such kind feedback . I hope you both have a great holiday in Portugal. Kind Regards Laura :)
booking our holiday was easy!
booking our holiday was easy!
Rachel was our travel adviser and was excellent at guiding us through the process. (we are not very knowledgeable). We were uncertain where we wanted to go, so not very easy to please! but she was very patient, knowledgeable and helpful.
We have used Hays before and have full confidence in them.
14. Januar 2026
Antwort von Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback- it was a pleasure to help. Kind Regards Rachel :)
Colleague was very polite and helpful
15. Januar 2026
Antwort von Hays Travel - Stanley
Thank you for leaving your kind review I hope you have a lovely holiday and hope to help you again in the future. Kind regards Kelly
Antwort von Hays Travel - Stanley
Thank you so much for your kind comments i look forward to seeing you both in branch again soon and hope you both have an amazing cruise. Thanks Lyndsey
Staff are always friendly and so…
Staff are always friendly and so helpful.
I would like a bit of 'Hays Discount'
for the number of times we go straight to them for the business rather than booking on line.
14. Januar 2026
Antwort von Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback your bookings are very much appreciated and I hope you both have a great holiday in Fuerteventura . Kind Regards Laura :)
Always good & polite service ❤️
14. Januar 2026
Antwort von Hays Travel - Stanley
Thank you so much for your kind comments I hope you both have an amazing time in Costa Del Sol. Thanks Lyndsey
Exceptional service
The staff went above and beyond to help me sort out cancelling a holiday. (personal/ family reason) . Laura was very kind , considerate and showed great empathy while dealing with this for me. I highly recommend Hays Travel , the staff at this branch are so friendly and extremely helpful
13. Januar 2026
Antwort von Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback- it was my pleasure to assist you with this. Many thanks Laura :)
Rachel East very knowledgeable and…
Rachel East very knowledgeable and supportive made the booking really easy. thank you
10. Januar 2026
Antwort von Hays Travel - Stanley
Thanks for leaving such a lovely review for Rachel :) have a brilliant holiday !!
Antwort von Hays Travel - Stanley
Thankyou so much for taking the time to review our service in branch :) its was a pleasure booking your holiday to Egypt
Thanks Laura
Very helpful agent
Laura S was extremely helpful, polite and knowledgeable while searching for our holiday. she gave great advice and found the perfect holiday at a great price.
11. Januar 2026
Antwort von Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback I hope you all have a fantastic time on your cruise. Kind Regards Laura :)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.